Seniors Helping Seniors

Pros

• The staff at Seniors Helping Seniors San Diego are patient, kind, intuitive, and professional.
• Keia is attentive and an angel to families during transitions after a stroke.
• Christie the scheduler has a professional, can-do attitude and makes clients feel their questions are never too small.
• The caregivers are a real asset, providing cooking, laundry, cleaning, and organized support.
• Steve and Ernie are kind, compassionate, and highly skilled; Luis and Tan are likewise kind, competent, and caring.
• Dulce is on time, cheerful, and a trusted, seamless part of the routine.
• Ona Lee is patient, relatable, and goes above and beyond, helping preserve independence.
• Cynthia is kind, compassionate, and among the best caregivers.
• Jocelyn Sulangi provides excellent care; the staff are trustworthy and responsive.
• Shannon T. consistently goes above and beyond, exemplifying exemplary care.
• Mary McFadden and Cheri Carreon are dedicated, professional leaders who help things run smoothly.
• Roger is an amazing caregiver who connects with clients and looks out for their best interests.
• Zorica is friendly, helpful, and in tune with patients' needs.
• Janell builds a close, joyful relationship and brings comfort during difficult times.
• So is a thoughtful, attentive caregiver who feels like family.

Cons

• It hasn't always been easy because the dad has a challenging type of dementia.
• There were scheduling mishaps by caregivers or last-minute emergencies for the family.
• Sometimes caregivers were not the right fit, and when this happened, Tricia, Christie, and Brittany were open to feedback.
• There was an unsatisfactory experience with another agency, which led them to contract in and continually send young, non-driving caregivers when a mature, car-equipped caregiver was requested.
• One reviewer was very hesitant and nervous about using this type of service for the first time.

Review

Seniors Helping Seniors San Diego stands out as a truly compassionate and professional in-home care partner. Across a broad spectrum of experiences, the consistent thread is patience, warmth, and a deep sense of responsibility. Keia, who has been working with an elderly cousin through a recent stroke recovery, embodies this spirit. Her attentive, steady presence helped navigate a challenging transition, balancing the cousin's fierce independence with the higher level of care she needed. The kindness and welcoming attitude Keia brings have been invaluable in rebuilding confidence and trust during a vulnerable time.

The people who coordinate and schedule care every day also leave a lasting impression. Christie, the scheduler, earns repeated praise for her "can do" attitude and her thoughtful, guiding approach for those new to the process. She makes every effort to ensure families feel supported, and her pleasant demeanor helps ease the stress of arranging care. Brittany is another scheduler who earns gratitude for her calm, reassuring presence; she, too, is seen as someone who makes no question or request feel too small. Together, Christie and Brittany form a dependable anchor for families as they learn the rhythm of home care.

For many clients, the value of a caregiver goes beyond routine tasks to the heart of daily life. One reviewer notes how a caregiver is "Very helpful," not only cooking meals but also handling laundry, cleaning, and organizing - truly becoming a real asset in maintaining a comfortable and orderly home. This broad, practical support is a hallmark of the agency, with caregivers stepping in to manage day-to-day needs so families can focus on what matters most: connection and quality time together.

Reliability and compatibility matter deeply in long-term care, and several families highlight how well SHS matches and maintains caregiving teams. Regular caregivers like Steve and Ernie are described as kind, compassionate, and highly skilled, with implicit trust from both the spouse and the family. When substitutes like Luis and Tan fill in during vacations, they carry the same level of competence and care, reinforcing the sense that the team truly understands the loved one's needs and preferences. This consistency helps create a stable, reassuring environment for everyone involved.

In another testimonial, a caregiver named Dulce is described as punctual and cheerful, fitting seamlessly into a morning routine and providing reassurance to a husband who looks forward to her visits. The ability to form a dependable, pleasant routine is frequently cited as a major factor in the success of home care, and Dulce's example underscores how SHS caregivers become part of a family's daily life rather than an external service.

When families have had challenging experiences with other agencies, SHS stands out as a godsend. One family switched after an unsatisfactory experience and found a partner in Ona Lee, a caregiver to whom the mother formed a deep bond - calling her "my friend." Ona Lee's patience and willingness to go above and beyond were especially meaningful during a hospitalization when she visited as a friend and advocate. The impact of finding compatible caregivers who can preserve independence at home is described as life-changing, with SHS "buying my mom years of independence" and earning a strong, heartfelt recommendation.

Individual caregivers also receive high praise for their distinctive strengths. Cynthia is described as kind and compassionate, "the BEST." Other caregivers - like Jocelyn Sulangi - are recognized for their passionate, trustworthy care, and Brittany is noted for keeping families updated. The range of names - Jeric, Barbara, and others with nursing backgrounds - illustrates a broad, capable team that families come to rely on. In some cases, a single caregiver's presence can become central to a family's sense of security and well-being, and that trust is clearly earned through consistent, respectful care.

Longevity and leadership emerge as major themes in several reviews. A family describes eight years with SHS, with Shannon T. continually going above and beyond. Management support is also highlighted, with Mary McFadden and Cheri Carreon acknowledged for their dedication and expertise in keeping operations smooth and responsive. The combination of seasoned caregivers and thoughtful management helps families feel they are in capable hands for the long haul.

Beyond individual stories, what stands out is the sense of a connected, collaborative team. In a dementia care scenario, a founder who personally understands the condition helps set the tone for the entire organization. Tricia's openness about her own experiences with Alzheimer's provides reassurance to families who face difficult decisions. Schedulers Christie and Brittany help maintain a careful match between clients and caregivers, while a group of caregivers - Roger, Zorica, Cherrie, and many others - work together to understand each person's needs, preferences, and routines. The team's willingness to listen to feedback and adjust accordingly reinforces a philosophy of partnership rather than mere service.

Recent visits further illustrate the atmosphere SHS creates. Maria's calm, pleasant presence and readiness to help with dishes or engage with a client's stories demonstrates the peaceful, respectful energy caregivers bring into homes. Families express sincere hope to have Maria return, underscoring how personal connection and a caregiver's demeanor contribute to a sense of safety and happiness. In various accounts, the impact of a well-matched caregiver - someone who can play games, take long walks, prepare meals, and share conversation - remains tangible and lasting.

Taken together, these stories paint a portrait of a home-care agency that prioritizes relationship-building, adaptability, and trustworthy, high-quality care. From Keia's sensitive handling of a complex medical transition to Christie and Brittany's patient navigation of the process, from routine daily support to the deep bonds formed between caregivers and families, SHS demonstrates a consistent commitment to keeping loved ones safe, independent, and engaged at home. The result is not merely care; it is a compassionate partnership that families rely on, time and again, to support both the person receiving care and the family members who stand beside them.

Located in the northern part of San Diego, California, this area offers a variety of amenities and services for seniors looking to settle down in a peaceful and convenient neighborhood. The neighborhood boasts several parks such as Westview Park and Mira Mesa Community Park, providing opportunities for outdoor activities and relaxation. Places of worship like Saint Gregory The Great Catholic Church and Good Shepherd Catholic Church cater to spiritual needs, while nearby cafes like Sharetea and Starbucks offer socializing opportunities. There are also theaters like Regal Edwards Mira Mesa 4DX, IMAX & RPX for entertainment options. In terms of healthcare, there are several pharmacies and physician offices within a short distance, ensuring easy access to medical care. Transportation is also convenient with the Sabre Springs Parkway Transit Center located nearby. For any emergency medical needs, hospitals such as Scripps Clinic Rancho Bernardo and Pomerado Hospital are within reach. Overall, this area provides a comfortable and well-rounded environment for seniors looking to enjoy their golden years in San Diego.

Parks

• Semillon Boulevard. Mini Park (1.1 miles)
• Westview Park (2.2 miles)
• Mira Mesa Community Park (3.1 miles)
• Los Peñasquitos Canyon Preserve (3.1 miles)
• Camino Ruiz Community Park (3.7 miles)
• Hilltop Park and Recreation Center (4.7 miles)
• Old Poway Park (5.1 miles)

Places of Worship

• Saint Gregory The Great Catholic Church (1.4 miles)
• Good Shepherd Catholic Church (3.5 miles)
• Our Lady of Mount Carmel Church (3.9 miles)

Cafes

• Sharetea (1.7 miles)
• Starbucks (2.3 miles)
• Angelika Film Center & Cafe - Carmel Mountain (5 miles)
• Panera Bread (5.3 miles)
• The Coffee Bean and Tea Leaf (5.9 miles)
• Blue Bottle Coffee (7.5 miles)
• The Simple Coffee House (7.7 miles)

Theaters

• Regal Edwards Mira Mesa 4DX, IMAX & RPX (1.9 miles)
• AMC DINE-IN Poway 1 (4.2 miles)

Pharmacies

• Vons Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• McDonald's (2 miles)
• In-N-Out Burger (2.1 miles)
• Donut Touch (2.1 miles)
• McDonald's (2.6 miles)
• In-N-Out Burger (3.1 miles)
• Taco Bell (3.3 miles)
• McDonald's (3.4 miles)

Physicians

• Allison McCoy, MD - Sharp Rees-Stealy Scripps Ranch (2.2 miles)
• Pinnacle Medical Plaza (2.2 miles)
• Sharp Rees-Stealy Mira Mesa (2.9 miles)
• Carmel Mountain Vision Care (4.4 miles)
• Scripps Hospital Optometry (5.5 miles)
• Kaiser Permanente Viewridge Medical Offices 2 (5.9 miles)
• San Diego Advanced Orthopedic (6.2 miles)

Transportation

• Sabre Springs Parkway Transit Center (3.8 miles)
• Montgomery Field Airport (MYF) (7.4 miles)
• UTC Trolley Station (7.9 miles)

Hospitals

• Scripps Clinic Rancho Bernardo (5.5 miles)
• Pomerado Hospital (6.3 miles)
• Sharp Soc (7.4 miles)
• Stanford Court Nursing (7.8 miles)