3411 College Avenue, Sacramento, CA 95818
For more information about senior living options: (844) 490-3973
The CNAs provided the most awesome care. The nursing staff, along with the physical and occupational therapy teams, did an absolutely fantastic job. It is an excellent place with a caring, friendly, and professional staff. The building and rooms are very clean and the food is good. The staff are welcoming and the care is excellent. The management team and nursing staff truly care for residents. Adriana in the kitchen is friendly and attentive to residents' needs. They would definitely recommend College Oak Rehab & Nursing Home for great care.
The administration was terrible, with clothes washed, misplaced, or given away to other patients and months of unaddressed compensation. The facility refused to put bed rails on a patient, claiming it violated California law, risking safety. Nurses sometimes administered insulin to a resident who was not diabetic due to poor documentation. Changes in orders were not consistently documented, leaving night staff unaware of updates. The environment felt unsafe and creepy, with a long trail of urine near the front door. Some staff were rude and unhelpful, and management appeared unresponsive to family concerns. The food was unpalatable and disappointing. The care did not meet rehabilitation expectations for some families, with reports of delayed therapy and neglect. The handling of a resident's death was insensitive and mismanaged, causing additional distress to the family.Many who shared experiences at College Oak Nursing & Rehab paint a picture of a facility with real strengths and equally serious weaknesses, depending on who you ask and when you visited. Across multiple accounts, the common thread is a facility that can deliver excellent, compassionate care when the nursing and therapy teams are engaged, but where administrative gaps, communication problems, and maintenance of basic safety and dignity can derail even the best intentions. The result is a nuanced portrait: some residents and families praise the hands-on care, while others warn that mismanagement and inconsistency can undermine what should be a reassuring place for loved ones.
On the positive side, several reviewers emphasize the high quality of hands-on care provided by direct care staff. The CNAs, nurses, and therapists are repeatedly described as caring, attentive, and capable. One of the most emphatic notes is that the care is round-the-clock and that the CNA staff, nursing staff, physical therapy, and occupational therapy teams work well together, creating an environment where patients do not feel abandoned or neglected. In these accounts, patients credit staff with competence, kindness, and a strong work ethic, sometimes noting that therapy teams were pivotal in helping someone recover to the point of going home after an extended stay. The building's cleanliness and the quality of the food also show up in several positive reviews, reinforcing the impression that the facility can be a comfortable, well-run place when the essential caregiving functions are operating smoothly. A few reviewers also point to a welcoming atmosphere and one of the facility's standout strengths as the people who staff it - described as "caring," "friendly," and "professional" - who contribute to a sense that this is a place where residents are valued.
In addition to direct care, some families highlight the supportive role of management and the administrative side when it works well. One review specifically praises the facility's management team in tandem with the nursing staff, suggesting a rare alignment between front-line caregivers and the leadership that helps sustain quality care. Another account notes that the staff's ability to communicate with residents who speak Spanish helps ensure that language barriers don't stand in the way of good care. In one particularly touching detail, a kitchen staff member named Adriana is remembered for being consistently friendly and attentive, illustrating how small acts of kindness can have a meaningful impact on a loved one's experience.
Yet alongside these affirmations of quality care, there are multiple, detailed criticisms that reveal serious areas for concern. A recurring theme is the administrative and logistical side of the operation: lockstep communication between day and night teams often seems to fail, and crucial documentation can be incomplete or inconsistently updated. Several reviewers recount situations where changes to a patient's orders were not reflected in the computer system, leading to inconsistent care instructions and confusion for families trying to understand what was happening with their loved ones. In one deeply troubling narrative, an administrator's failure to acknowledge or respond empathetically to a family's questions during a difficult period - particularly after a patient's passing - left the reviewer feeling unheard and unsupported.
The most vehement criticisms focus on specific failures in care logistics and safety, including the misplacement and loss of personal belongings. A number of reviews describe clothes being washed, mixed up, or even given away to other patients, with a long wait - months in one case - for compensation or resolution. The sentiment is clear: when basic respect for a patient's personal items is mishandled, trust in the facility's ability to safeguard residents and their families is eroded. These stories are not mere inconveniences; they are pointed examples of how administrative lapses can compound emotional strain during a stressful time.
Even more unsettling are accounts of potential medical and safety missteps. Some reviewers recount alarming medical miscommunications, such as a nurse suggesting an insulin administration for a patient who did not require it, or doctors and nurses not having up-to-date information about a patient's care plan. In these cases, families describe repeated attempts to obtain clear information and accountability, only to encounter fragmented responses from night staff or fragmented record-keeping. The consequence, according to families, is a sense that the most vulnerable patients are at risk when crucial decisions are being made without reliable, shared documentation.
Environment and dignity concerns also appear in several narratives. A few accounts describe troubling conditions - such as long waits to change a patient, hallways with voices that sound like fights, and residents sitting in hallways or moving slowly in wheelchairs. There is mention of odors and a distressing scene near the entrance, which all together create a perception of an atmosphere that is not as calm or as dignified as families would hope for a place dedicated to healing and long-term care. Given the stakes involved in senior care, these sensory and environmental impressions matter; they influence how comfortable families feel about placing a loved one in the facility and how secure residents feel during their stay.
Despite these serious concerns, one consistent takeaway is the critical importance of staying vigilant and actively involved when a loved one is in care. Reviewers stress the need to visit frequently, to maintain an itemized list of belongings, to speak directly with staff, and to push for clear, timely communication with doctors, nurses, and social workers. Several entries emphasize that the care providers you form a rapport with can make a meaningful difference, but administrators and managers must also step up to ensure that policies, safety standards, and compassionate communication are always in place. In short, the path to a better experience appears to run through engaged families who advocate for consistent care, transparent documentation, and respectful handling of personal items and family questions.
Taken together, the narratives about College Oak Nursing & Rehab reflect a facility capable of high-quality, compassionate clinical care when it functions smoothly, but one where administrative shortcomings and inconsistent communication can seriously undermine the patient and family experience. The strongest message across these reviews is not merely a verdict on a building or a staff, but a reminder that in caregiving - especially for the elderly and recovering - every hinge must align: the clinicians, the therapists, the administrative team, and the families all must work in concert to ensure safety, dignity, and dependable care. If choosing a SNF for a loved one, this compound picture suggests a careful, proactive approach: visit often, document comprehensively, demand timely responses, and build relationships with the caregivers who are most directly involved in daily care. Only with such vigilance can the potential for outstanding care be realized, while the risks highlighted in these accounts are kept at bay.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sacramento International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The College Care Facility in Sacramento, CA is a closed board and care home that offers a comfortable and supportive environment for seniors in need of assistance with daily living activities. Our facility is fully furnished and provides a range of amenities to enhance the quality of life for our residents.
Our dining room offers nutritious meals tailored to accommodate special dietary restrictions, ensuring that all residents receive the proper nutrition they require. In addition to providing delicious meals, our staff also assists with meal preparation and service, taking into consideration any specific dietary needs.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises, arts and crafts, or social events, there is always something for everyone at College Care Facility.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with health care providers to ensure that our residents receive coordinated care suited to their individual needs. Medication management is available to ensure the correct dosage and timing of medications are followed.
At College Care Facility, we prioritize the safety and well-being of our residents by providing move-in coordination services and transportation arrangements for medical appointments. This includes transportation to doctors' appointments as well as nearby hospitals when required.
Located in Sacramento, our facility benefits from its proximity to various amenities within the community. With 13 cafes, 11 parks, 17 pharmacies, 18 physicians' offices, 37 restaurants nearby, our residents have easy access to essential services and recreational opportunities.
Choose College Care Facility for a supportive assisted living community where your loved ones can thrive in a comfortable and caring environment.
College Care Facility (Closed) is located at 3411 College Avenue, Sacramento, CA 95818 in Sacramento County, California
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