7891 Silver Hills Drive, Riverside, CA 92506
For more information about senior living options: (844) 490-3973
The staff are helpful and compassionate. The rehab department is excellent. The admissions team provides five-star service. The therapy department is excellent. The front desk staff are courteous and helpful. The staff are friendly, professional, and knowledgeable. Residents are treated like family by the care team. The facility is beautiful with amazing, caring staff. The service provided is exemplary and attentive. The facility is undergoing renovations to improve future care.
They warn others not to send a loved one here due to unmonitored care and missed medications. They describe the facility as run down and in need of renovation. They report the call button was ignored for long periods, sometimes over an hour. They allege a patient died after a fall because there were no bed rails or bed alarm and no staff responded. They say the staff are overwhelmed and understaffed, causing delays. They claim food is served cold and inconsistent. They say residents are left in dirty diapers or soiled conditions for extended times. They report broken or unresponsive call lights and poor communication from staff. They describe management and some staff as rude, condescending, or unprofessional. They claim the facility is dirty and outdated, with peeling paint and hygiene issues. They allege premature discharge or transfer to hospital after inadequate care. They call the place an elder abuse situation and say it should be shut down.Silver Hills Home Care in Riverside is best suited for families pursuing short-term rehabilitation where active family involvement can complement care and where there is confidence in therapy services. For residents who can tolerate a variable environment and who can commit to close oversight, the rehab track can offer meaningful mobility gains and progress. It is not a fit for those who require steady, attentive 24/7 nursing oversight, rigorous fall prevention, consistently clean conditions, and prompt communication with the care team.
Those weighing alternatives should be mindful of serious red flags that recur in many reviews. If a loved one is a fall risk or has high dependency for basic needs, this facility may not meet expectations due to frequent reports of delayed call-light responses, missing bedrails or alarms, and gaps in supervision. Families with serious concerns about safety, infection control, or timely medication administration will likely want to explore other options. In short, when reliable safety, clear communication, and a consistently respectful environment are non-negotiables, better choices exist.
On the upside, Silver Hills exhibits pockets of strength that can tilt the balance for some residents. Several reviewers praise the rehab department as excellent and note real progress with therapy, often accompanied by compassionate CNAs and nurses who genuinely care. There are accounts of admissions staff and social workers being helpful during the process, and occasional recognition of staff who go above and beyond to make a patient feel at home. The facility has also undergone renovations, which can translate into improved rooms, clearer spaces, and better equipment over time. For families able to visit and monitor, these elements can support a constructive rehab experience despite the broader concerns.
However, the dominant pattern in the reviews centers on safety and quality of care problems. Chronic understaffing appears repeatedly, leading to long waits for call lights, missed doses, and delayed assistance with basic needs. Patients report dirty conditions, bedsores, urinary and bowel care lapses, and instances where critical monitoring and medical oversight were lacking. Accusations of staff disrespect, poor hygiene, and even unprofessional conduct by some administrators further erode trust. In several heartbreaking cases, these gaps translated into serious harm, hospital returns, or worse outcomes, underscoring a systemic risk when care teams are stretched thin and communication breaks down.
For families evaluating this community, practical steps can ground the decision. Schedule a candid tour with the administrator and request a current, detailed staffing snapshot - nurse-to-patient ratios, night shift coverage, and on-duty therapists. Ask to see the call-light system in action and verify response times during a visit. Review the most recent state inspections and complaint summaries, then speak directly with front-line staff and several residents about daily routines, cleanliness, and meal quality. Clarify the plan for delirium, falls prevention, wound care, and medication management, and insist on a written care plan with measurable goals. If possible, arrange a trial period to observe how the team handles real-time needs and emergencies.
Ultimately, the decision hinges on risk tolerance and the level of oversight a family can provide. Silver Hills offers legitimate rehab potential and moments of exceptional care, but the persistent safety, communication, and cleanliness concerns cannot be ignored. For long-term living where ongoing safety and dignity are non-negotiables, alternatives are strongly advised. If choosing Silver Hills, approach it with a vigilant, structured oversight plan: demand precise care protocols, daily updates, and a governance structure that prioritizes clinical care over administrative convenience. In the end, this community may work for some rehab-focused families who can supervise closely; for all others, it is prudent to look elsewhere.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Silver Hills Home Care is a warm and welcoming board and care home located in Riverside, CA. Our community offers a comfortable and fully furnished environment, ensuring that our residents feel right at home. With a beautiful garden and outdoor space, our residents can enjoy the fresh air and take part in outdoor activities.
At Silver Hills Home Care, we provide excellent care services to meet the individual needs of our residents. Our dedicated staff assists with daily activities such as bathing, dressing, and transfers, ensuring that our residents maintain their independence while receiving the necessary support. We also coordinate with healthcare providers to ensure that our residents receive comprehensive medical care.
Our dining room provides delicious meals prepared with consideration for special dietary restrictions such as diabetes diets. We understand the importance of nutrition and strive to provide healthy and tasty meals to promote overall well-being.
To keep our residents engaged and entertained, we offer scheduled daily activities designed to cater to various interests. Whether it's participating in group exercises or enjoying arts and crafts, there is always something for everyone. Additionally, we are conveniently located near cafes, parks, restaurants, places of worship, theaters, pharmacies, physicians' offices, and hospitals.
At Silver Hills Home Care in Riverside, CA, we prioritize the comfort and happiness of each resident. Our caring staff ensures that all their needs are met while fostering a friendly and supportive community environment. Come join us at Silver Hills Home Care!
Silver Hills Home Care is located at 7891 Silver Hills Drive, Riverside, CA 92506 in Riverside County, California
Citiview Residential Care
Riverside, CA
Home-like setting with attentive staff and home-cooked meals.
For His Glory Premium Senior Care Home
Riverside, CA
Intimate 6-bed setting enabling highly personalized care.
Agape Villa
Riverside, CA
Intimate setting with personalized care and comprehensive services
Apple Blossom Ranch Assisted Living
Riverside, CA
Home-like, fully furnished spaces with garden access and comprehensive 24/7 care.
Apple Blossom Home
Riverside, CA
Compassionate, professional care with personalized accommodations in a home-like setting.
Johnson's Guest Home
Riverside, CA
Close to shops, parks, and social opportunities in a supportive assisted living setting.
AccentCare of Riverside
Riverside, CA
Well-trained, professional, and compassionate staff.
Valencia Gardens Health Care Center
Riverside, CA
Comprehensive amenities and 24-hour care in Riverside.
Grandview Manor
Riverside, CA
Homey atmosphere with clean, personalized rooms, engaging activities, and friendly staff.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
