Silver Hills Home Care is an assisted living community in Riverside, CA.
Information last verified:
7891 Silver Hills Drive, Riverside, CA 92506
For more information about senior living options: (866) 208-4318
2.8 from 100 reviews
5 stars
42
4 stars
1
3 stars
1
2 stars
9
1 stars
47
Overall Review of Silver Hills Home Care
caveat15 reviews mention this
Call lights and phones are slow
Residents and families frequently report long waits to reach staff through call systems.
A recurring issue is delayed response after families press the call button or try to reach the nursing team by phone. Some reviews describe waits lasting from tens of minutes to hours, including times when residents were left after paging or when the “call for help” button didn’t draw attention quickly. Several also mention difficulty getting updates or having staff return calls, even after repeated attempts. Even when staff members are described as kind, the communication delays are a consistent frustration.
caveat14 reviews mention this
Safety concerns and falls come up
Multiple reviews describe serious safety problems, including falls and medication or treatment lapses.
Many negative reviews focus on safety breakdowns, especially around fall risk care. Several stories mention missing fall-prevention elements like bedrails or bed alarms, along with delayed assistance after residents pushed buttons. Others describe falls and injuries that led to emergency transfers, including bed or wheelchair-related incidents. There are also concerns in reviews about missed or delayed medication/treatment needs, including reports tied to seizures, oxygen, and feeding precautions.
common17 reviews mention this
Compassionate staff is praised
Many reviews highlight staff who are helpful, patient, and attentive to residents’ comfort.
Alongside the concerns, a sizable group of reviews praises staff friendliness and compassion. Residents and families describe nurses and CNAs who answer questions, make adjustments to situations, and provide care that helps people feel comfortable. Therapy teams are also called out in multiple positive reviews for being supportive and helpful during recovery. A few reviews mention improvements during or after renovations, but the strongest consistent theme in the good reviews is the way caregivers treat residents.
caveat6 reviews mention this
Food quality feels inconsistent
Reviews are split on dining, with some calling meals disappointing or served at the wrong temperature.
Dining comes up as a mixed experience. Some reviews say food is good or can be substituted, while others describe meals as terrible, cold, or inconsistent depending on the cook. A few reviews also mention problems with diet needs, like receiving carb-loaded food despite diabetes or difficulty getting meals handled correctly. Where residents praised dining, it is more often tied to comfort and satisfaction rather than any single standout detail.
caveat8 reviews mention this
Cleanliness and upkeep vary widely
Cleanliness and facility condition are uneven, with both positive cleanliness notes and serious complaints.
Some reviews describe the facility as clean, with housekeeping attention and rooms that look neat. Others portray the building as outdated or poorly maintained, with equipment falling apart and cleanliness issues that families find alarming. Multiple negative reviews include specific hygiene concerns, like dirty diapers or residents left in soiled conditions, which ties the cleanliness complaints directly to daily care. A separate thread of reviews mentions renovations or updates in progress, but residents and families disagree on how noticeable improvements have been.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
2 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Ontario International (17 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Rite Aid (1.9 miles)
Sav-On Pharmacy (2.2 miles)
CVS Pharmacy (2.8 miles)
Walgreens (3 miles)
Walgreens (3.3 miles)
Central Best Pharmacy (3.4 miles)
CVS Pharmacy (3.4 miles)
Restaurants
Miguel's Jr (2.1 miles)
Locals Public House (2.5 miles)
In-N-Out Burger (2.6 miles)
McDonald's (2.6 miles)
Chick-Fil-A (3.3 miles)
Islands Restaurant Riverside (3.3 miles)
McDonald's (3.7 miles)
Physicians
Cardio Vascular Plus (2.6 miles)
Loma Linda University Plastic Surgery Group (3 miles)
University Pain Consultants (3.1 miles)
Jeffrey M Deledonne Dr DDS (3.4 miles)
Renaissance Radiology Medical Group (4 miles)
Riverbrock Neuro Sciences (4.7 miles)
Riverside Community Hospital Transplant Center (4.8 miles)
Places of Worship
The Grove Community Church (3.3 miles)
Riverside Community Church (4.1 miles)
The Refuge Bible Fellowship (6.2 miles)
Azure Hills Seventh-Day Adventist Church (9.3 miles)
Theaters
Regal Riverside Plaza (3.4 miles)
AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (4.9 miles)
Cafes
Wanda's Cafe (3.5 miles)
Starbucks (4.1 miles)
Starbucks (5.4 miles)
The Coffee Bean and Tea Leaf (5.6 miles)
Starbucks (5.8 miles)
Starbucks (5.8 miles)
Starbucks (6.6 miles)
Parks
Andulka Park (3.7 miles)
Sycamore Canyon Wilderness Park (3.7 miles)
Mount Rubidoux (5.3 miles)
Towngate Memorial Park (5.9 miles)
Hospitals
Riverside Center (3.9 miles)
Parkview Community Hospital Medical Center (4.1 miles)
Windsor Cypress Gardens Healthcare (4.8 miles)
Empire Imaging (4.8 miles)
Molina Medical Center (6.8 miles)
Riverside County Regional Medical Center (10.1 miles)
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
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2 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Ontario International (17 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Home-like setting with attentive staff and home-cooked meals.
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
Securing Financial Support for Assisted Living: A Comprehensive Overview