Emerald Isle Assisted Living

Pros

• The staff at Emerald Isle provided fantastic care for the residents.
• The facility was always clean and well-kept, contributing to a pleasant environment.
• Residents received plenty of food, which was appreciated compared to other facilities.
• One family expressed deep gratitude for the care their loved one received during her stay.
• The home offered a beautiful atmosphere with large private rooms for residents.
• Caretakers were attentive and supportive, ensuring that residents felt cared for.

Cons

• The mother of the reviewer did not like the food at Emerald Isle.
• There was a serious incident where the facility lost the reviewer's mother for at least three hours.
• The reviewer found their mother with visible injuries and felt the staff did not communicate appropriately about her fall.
• The administrator failed to call the reviewer regarding their mother's condition after her fall.
• There was a lack of night help, leading to additional charges for assistance with basic needs.

Review

Emerald Isle has garnered mixed reviews from families of residents, reflecting a range of experiences concerning the quality of care and services offered. While some reviewers express immense gratitude for the care their loved ones received, others raise serious concerns about safety and communication issues. These varying experiences are essential in understanding the overall reputation of this facility, especially for families considering it for their own relatives.

One consistent theme among the positive reviews is the exceptional care provided by the staff at Emerald Isle. Families have described the caregiving team as fantastic, noting that they gave exceptional attention to their loved ones. For instance, one reviewer shared a heartfelt account of how their mother received excellent care over three years, stating, "I cannot say enough about the care she received." This sentiment reflects a broader consensus among some families who appreciated the cleanliness of the facility and the well-being of its residents. They highlighted aspects like ample food provisions compared to other facilities and clean living environments as significant positives.

However, not all feedback was as positive. Another reviewer reported a severe issue regarding safety when their mother went missing shortly after arrival. This shocking incident raised alarms about oversight within the facility. The reviewer recounted a distressing experience: "On the first day she was there they lost her and she was gone for at least three hours." Such communication failures were further compounded by inadequate responses from management when it came to addressing injuries sustained by residents—an alarming detail that raises concerns about emergency protocols and accountability.

The absence of adequate night staff also cropped up in another review, indicating potential gaps in around-the-clock care that could be problematic for residents with higher needs or those prone to accidents during nighttime hours. One family noted that despite their mother's large private room, there was no night caregiver available to support her appropriately. The situation worsened when charges started accumulating each time assistance was required at night—a practice perceived as exploitative given that basic care should ideally be included in the overall service.

Food quality emerged as another point of contention among reviewers. While one family described adequate food options, another expressed concern over their loved one’s dissatisfaction with meals served—a factor important not only for nutritional health but also resident satisfaction. Dining experiences can significantly impact an individual’s well-being, especially in assisted living settings where social interactions often occur during mealtimes.

Overall, while many families expressed immense gratitude for Emerald Isle's caring environment and dedicated staff members who provided invaluable assistance during challenging times, serious deficiencies in management practices were evident through certain reviews. Issues like inadequate staffing during nighttime hours and lapses in communication regarding resident safety left lasting impressions on affected families. As such contradictions create complex narratives surrounding Emerald Isle’s offerings, prospective clients may want to conduct thorough inquiries into both staff qualifications and operational protocols before determining if this facility meets their specific needs efficiently and safely.

In conclusion, while many found comfort in knowing that their loved ones were cared for at Emerald Isle during crucial phases of life—especially amid illnesses such as dementia—it is essential to recognize these mixed reviews highlight critical areas needing attention within any assisted living facility to ensure optimal standards are maintained consistently across all services offered.

Pharmacies

• Rite Aid (1.1 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (4.4 miles)
• Rite Aid (4.4 miles)

Places of Worship

• Peninsula Community Church (1.1 miles)
• St Catherine Laboure Church (8.1 miles)

Physicians

• Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (1.5 miles)
• Lighthouse Pediatrics (5.3 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (5.9 miles)
• Harbor Ucla Medical Center - David Durkovich Do (7 miles)
• UCLA Health Manhattan Beach Pediatrics (8 miles)

Parks

• De Portola Park (3.3 miles)
• Sur La Brea Park (5.4 miles)
• Sunnyglen Park (5.6 miles)
• Charles H. Wilson Park (5.6 miles)
• Noble Park (6.5 miles)
• Polliwog Park (8.1 miles)
• Shoreline Aquatic Park (11.5 miles)

Cafes

• Sidecar Doughnuts & Coffee (3.9 miles)
• Starbucks (6.4 miles)
• Lees Sandwiches - Gard (8.9 miles)
• Corner Bakery Cafe (8.9 miles)
• Donut King 2 (9.9 miles)
• Starbucks (11.8 miles)

Theaters

• AMC Rolling Hills 2 (4.1 miles)
• AMC Del Amo 18 (5.1 miles)
• AMC DINE-IN South Bay Galleria 16 (7.3 miles)

Restaurants

• In-N-Out Burger (4.4 miles)
• Redondo Beach Pier (4.7 miles)
• McDonald's (4.9 miles)
• King's Hawaiian Bakery (5 miles)
• Lazy Dog Restaurant & Bar (5.1 miles)
• Jus' Poke (5.5 miles)
• In-N-Out Burger (5.9 miles)

Transportation

• Aviation/LAX Metro Station (11 miles)
• Metro Rail - Hawthorne/Lennox (11.5 miles)
• American Airlines Admirals Club (11.8 miles)
• Terminal 5 (11.9 miles)
• LAX-it (11.9 miles)
• Terminal 7 (11.9 miles)
• Terminal 8 (11.9 miles)