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Windsor Rosewood Care Center in Pleasant Hill, CA

Windsor Rosewood Care Center is an assisted living community in Pleasant Hill, CA.

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Windsor Rosewood Care Center in Pleasant Hill, CA

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  • Interior

    A brightly lit dining room with tables covered in blue tablecloths and floral centerpieces.

  • Building

    Entrance to Windsor Rosewood Care Center with a prominent blue sign and surrounding greenery.

  • Architecture

    A modern building surrounded by lush greenery and a clear blue sky.

  • Bedroom

    A well-lit hospital room featuring a comfortable bed and a view of the garden, designed for patient comfort and care.

  • Dining

    A cozy dining area with blue tables set for a meal, featuring decorative wall art and warm lighting.

  • Artwork

    A well-designed salon space featuring comfortable chairs, stylish decor, and ample lighting for hair styling services.

  • Hallway

    A caregiver gently assists an elderly woman as they walk down a corridor.

  • Exercise Equipment

    A well-lit rehabilitation gym equipped with exercise bars and fitness machines.

  • Office

    A reception area featuring a friendly employee at the front desk, ready to assist visitors.

  • Reception

    Two staff members attending to work at the reception desk in a welcoming office environment.

  • Workspace

    A woman working at her desk in a modern office environment.

1911 Oak Park Boulevard, Pleasant Hill, CA 94523

For more information about senior living options: (866) 208-4318

3.5 from 57 reviews
5 stars
34
4 stars
1
3 stars
0
2 stars
4
1 stars
18

Overall Review of Windsor Rosewood Care Center

common 29 reviews mention this

Staff friendliness and compassion

Residents and families repeatedly describe staff as kind, friendly, and genuinely focused on care.

Across many reviews, families mention staff who feel personable and supportive, including nurses, CNAs, and therapy team members. Several residents’ families say the team communicates, addresses concerns promptly, and treats people with patience and respect. Even reviews that criticize the facility often still call out specific team members for being nice or helpful.

caveat 8 reviews mention this

Call button response is inconsistent

Some reviews report delayed or missed assistance when residents press call buttons.

A recurring concern is getting help in a timely way. Multiple reviewers describe situations where call buttons were not answered, staff did not follow through after requests, or assistance only came after family members intervened. There are also complaints that vital bedside support—such as monitoring equipment and attention to medical needs—was not handled as expected.

caveat 7 reviews mention this

Cleanliness and odors draw criticism

Several reviews mention unpleasant odors or cleanliness problems in the facility.

Some reviewers describe the environment as run down or depressing, with strong odors they found difficult to tolerate. Other comments raise concerns about hygiene and visible cleanliness issues, including dirty floors or unsanitary conditions. A few reviews also mention pest sightings, while other residents’ families counter that the building is clean—so experiences appear mixed.

common 8 reviews mention this

Skilled nursing and rehab support

Residents and families describe support for short- and long-term skilled needs.

Several reviews frame the community as a place for rehab or skilled care, with families saying the team managed a range of needs. Some describe consistent attention and help with daily support, while others emphasize that the therapy and care team worked together. A few reviews report negative outcomes tied to care during a short stay, which contributes to the overall mixed impression.

common 5 reviews mention this

Food quality is mixed

Food is a frequent point of discussion, with both praise and complaints.

Some families say residents like the food or find the menu appealing, and one review notes the ability to order additional items and have them brought to the room. Other reviewers say meals were gross or only basic, and at least one mentions food served beyond the level they expected. Overall, dining shows up as a common topic rather than a clear, single-direction strength.

  • A brightly lit dining room with tables covered in blue tablecloths and floral centerpieces.
  • A cozy dining area with blue tables set for a meal, featuring decorative wall art and warm lighting.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Metropolitan Oakland International (17 miles away) Metropolitan Oakland International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Wendy's (0.8 miles)
  • Chick-Fil-A (0.9 miles)
  • Jack's Restaurant & Bar (1.1 miles)
  • Taco Bell (1.5 miles)
  • McDonald's (1.6 miles)
  • McDonald's (2.3 miles)
  • Lazy Dog Restaurant & Bar (2.6 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1.1 miles)
  • Bondadoso Coffee & Tea Collectiveï»ż Add to Favorites (1.7 miles)
  • Philz Coffee (2.6 miles)
  • Marketplace Cafe (2.6 miles)
  • Starbucks (3.2 miles)
  • Sideboard Neighborhood Kitchen and Coffee Bar (3.7 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (1.1 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3.2 miles)

Theaters

  • Century 16 Downtown Pleasant Hill and XD (1 miles)
  • Century Walnut Creek 14 and XD (2.6 miles)
  • Solano Drive In (4.7 miles)

Transportation

  • Pleasant Hill/Contra Costa Centre BART Station (1.1 miles)
  • Walnut Creek BART Station (1.9 miles)
  • U-Haul of Concord (2.7 miles)
  • North Concord/Martinez BART Station (5.5 miles)
  • Martinez Station (MTZ) (6.9 miles)

Parks

  • Heather Farm Dog Park (1.7 miles)
  • Heather Farm Park (2 miles)
  • Heather Farm All Abilities Playground (2 miles)
  • Civic Park (2.2 miles)
  • Ellis Lake Park (3.3 miles)
  • Arbolado Park (4.1 miles)
  • Lime Ridge Open Space (4.2 miles)

Physicians

  • Park Avenue Walk-In Clinic (1.8 miles)
  • STAT MED Urgent Care (2.2 miles)
  • Ford Lloyd C MD (2.4 miles)
  • Ipm Medical Group (2.4 miles)
  • Golden State Dermatology (2.5 miles)
  • Michael Y Chang, DO (2.7 miles)
  • Derek Jue (2.8 miles)

Hospitals

  • Kaiser Permanente Medical Center (2.9 miles)

Places of Worship

  • Queen of All Saints (3.9 miles)
  • Our Lady Queen of the World Church (9.1 miles)

Frequently Asked Questions

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