Windsor Rosewood Care Center
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1911 Oak Park Boulevard, Pleasant Hill, CA 94523
For more information about senior living options: (844) 490-3973
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The staff are great to work with, and it is clear that they care about their work and residents. The entire team meets residents' needs with a consistent and positive attitude. Every single staff member, including nurses, CNAs, RTs, physical therapists, and speech therapists, cares deeply about the residents. The staff consistently go above and beyond for residents and their families. The facility is clean, welcoming, and has a friendly atmosphere. The care home offers fun interactive events like puppet shows, garden parties, and movie nights. Families feel involved and can rely on clear communication from the staff. The nursing staff handle a heavy workload with professionalism and dedication. Windsor Rosewood's location is convenient with nearby eateries and a safe neighborhood for visitors. The care provided is excellent, and residents are happy and well cared for. The environment is peaceful, with staff providing individualized care. The leadership and staff are caring, experienced, and highly qualified.
One reviewer gave Windsor Rosewood 0 to 1 star and urged others to avoid it after moving their loved one out within two hours. A reviewer rated cleanliness at 1/5. A reviewer criticized the in-house equipment as 0/5, citing a missed call bell, no TV, no side rails, a chipped nightstand, and rooms with strong odors. A reviewer claimed neglect and that patients were ignored, requiring family to intervene to assist with care, and described abusive behavior by a nurse. A reviewer stated the facility is not suitable for rehabilitation and that "people go to die," warning others about fake positive reviews. A reviewer said the dialysis equipment looked 50 years old and there was no idea who operated it.Windsor Rosewood Care Center sits at the intersection of hopeful expectation and tough reality for many families who trusted it with their loved ones. Across a broad mix of experiences, the common thread is that the people - nurses, aides, therapists, and administrators - often show up with care, patience, and a genuine interest in residents' well-being. Several families describe the facility as a place where needs are met with consistency and a positive attitude, and where staff members are the standout strength. In particular, stories from hospital transfers and the ongoing care of relatives reveal a workforce that is patient-focused, approachable, and willing to go the extra mile to keep residents safe and engaged.
A frequent highlight is the personal touch that caregivers provide. Families recount that the team is approachable, communicative, and deeply invested in residents' happiness and health. "The staff are great to work with and it is obvious that they care about their work and residents," one reviewer wrote, underscoring the sense that Windsor Rosewood is more than just a building - it's a community of people who take pride in their roles. Shout-outs to individual staff members like Sharmain and Sherry reinforce this sentiment, with thanks for attention to concerns and for consistent support. Even when a review notes that the facility may not be the hospital, it also acknowledges that "the care is adequate," and emphasizes the value of the relationships formed with the care team. For families, that trust and consistency can be a big part of making a difficult transition smoother.
Other voices in the chorus acknowledge the practical realities of living in a care setting. Several reviews emphasize the advantages of location and environment - parking considerations in the Bay Area, nearby eateries, and a neighborhood that is safe enough for visitors to decompress after a difficult day. There is also appreciation for the facility's nonmedical offerings: interactive events, garden spaces, family dinner nights, and opportunities for residents to socialize and stay engaged. Some families repeatedly point to the facility's cleanliness and welcoming atmosphere as a strong positive, noting that their loved ones appear well cared for, well groomed, and comfortable in their surroundings.
Yet the overall picture is not unanimously glowing. A number of reviews present a more critical view, focusing on gaps and shortcomings. One reviewer paints a stark contrast: "1. Cleanliness - 1/5; 2. Equipment - 0/5; missed bell for patients, no side rail on the bed to prevent falls, room with unpleasant odors." Others describe concerns about in-house dialysis equipment, suggesting it looked outdated, and raise alarms about ventilation and odors in the building. In this thread, the facility is called depressing, and the caller urges cautious consideration, telling potential visitors to see the place for themselves rather than relying on others' perspectives. These voices remind readers that even in communities praised for caring staff, there can be real and serious concerns about basic safety and comfort.
Despite such concerns, there are many who celebrate Windsor Rosewood as a place where families can find relief in both short-term and long-term care. Reviewers repeatedly commend the nursing and support staff for their dedication, noting that "every single staff member, nurse, CNA, RT, physical therapist and speech therapist" shows genuine care for residents. Stories of staff members staying late, sharing anecdotes about loved ones, and offering individualized attention to moods and routines illustrate how the care team sometimes transcends routine duties to create meaningful moments for residents. Comments about activities, two garden areas, and opportunities for family involvement reinforce the sense of a living, community-focused facility rather than a sterile institution.
There is also a stark, cautionary counterpoint. One review, in particular, describes a devastating experience, asserting that neglect and abuse occurred and that a loved one had to be rescued from the facility within hours of arrival. The reviewer used emphatic language to urge others not to rely on rosy online reviews, claiming that patients pressed call buttons without response, wounds were not properly cared for, and that staff behavior bordered on abusive. This perspective emphasizes a fear that, for some families, the most important question is not just whether the facility can offer activities or a friendly hello, but whether a loved one's basic safety and dignity are being safeguarded at all times. It's a powerful reminder that the lived experiences of residents and families can diverge dramatically, even within the same facility.
In the end, Windsor Rosewood Care Center appears to be a place of contrasts: warmth and compassion from many staff members on one hand, and some alarming, unresolved concerns on the other. The majority of praise centers on strong, personable care, clean environments, and staff members who feel like a dependable extended family. Leadership and staffing are praised by some as competent and attentive, with calls for ongoing improvement and the potential benefit of additional help to balance workloads. Families who love their relatives there often describe a safe, supportive space where their loved ones can thrive, while dissenting voices insist there is more work to do - especially around safety, equipment, and environmental comfort.
If you're considering Windsor Rosewood for a loved one, the mix of experiences here suggests a prudent approach: trust what you observe in person, tour the facility, meet the staff, and ask pointed questions about safety protocols, equipment reliability, and how concerns are escalated and resolved. For many families, the conclusion is nuanced: the people matter, the daily care often shines through, and the facility can be a good fit with the right resident, the right family involvement, and ongoing, transparent communication between caregivers and families.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Rosewood Care Center is a premier assisted living community located in Pleasant Hill, CA. Designed to provide exceptional care and support to seniors, our community offers a wide range of amenities and services to ensure a comfortable and fulfilling lifestyle.
Upon entering our facility, residents are greeted by an inviting atmosphere that feels just like home. Our fully furnished accommodations provide a sense of comfort and privacy, with each room featuring private bathrooms for convenience. Residents can also take advantage of our beautiful outdoor spaces and gardens, perfect for refreshing walks or enjoying the fresh air.
At Windsor Rosewood Care Center, we understand the importance of maintaining an active and engaging lifestyle. That's why we offer a variety of activities to cater to different interests. From fitness programs and wellness centers to resident-run activities and planned day trips, there is always something exciting happening within our community.
To further enhance the quality of life for our residents, we provide excellent dining options with restaurant-style meals served in our elegant dining room. We accommodate special dietary restrictions and ensure that meals are prepared with attention to individual needs. Additionally, our on-site beauty salon keeps residents looking their best with haircuts, styling, and other salon services.
Our dedicated staff is available 24/7 for assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and transportation arrangements are also provided for the convenience of our residents. The presence of nearby pharmacies, physicians, hospitals, cafes, parks, theaters, places of worship further enhances accessibility to essential services.
At Windsor Rosewood Care Center in Pleasant Hill, CA, we strive to create a warm and nurturing environment where seniors can thrive. With an array of amenities and care services tailored to individual needs, we are committed to providing exceptional care while promoting independence and well-being.
Windsor Rosewood Care Center is located at 1911 Oak Park Boulevard, Pleasant Hill, CA 94523 in Contra Costa County, California
Windsor Rosewood Care Center on seniors.fyi includes 12 photos including images showing interior, office, dining, reception, workspace, bright lighting, building, sidewalk, and more.
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Interior
Building
Architecture
Bedroom
Dining
Artwork
Hallway
Exercise Equipment
Office
Reception
Workspace
