Windsor Rosewood Care Center in Pleasant Hill, CA
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1911 Oak Park Boulevard, Pleasant Hill, CA 94523
For more information about senior living options: (844) 490-3973
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The staff are caring, professional, and friendly toward residents. They consistently go above and beyond for residents and their families. The facility is clean, welcoming, and well-maintained. Leadership and administration are invested in providing high-quality care and excellent service. Families feel at ease leaving their loved ones there, confident in the care they receive. The care team includes nurses, CNAs, respiratory therapists, physical therapists, and speech therapists who truly care about residents. Engaging activities and pleasant spaces, like garden areas and family events, enhance residents' well-being. The staff are described as angels who treat residents like family.
They warned others not to send their loved ones there, claiming it could be deadly. They described neglect, with call buttons ignored and nurses failing to respond. They stated the facility is not for rehabilitation but a place where people go to die. They reported sanitation issues and pests, including cockroaches, plus strong odors. They alleged medications were not administered on time and basic care, like help to the bathroom, was lacking. They characterized the staff as rude and uncaring, with occasional abusive behavior. They observed outdated equipment and safety lapses, such as missing side rails and call bells. They noted a rat in the hallway and dirty, unclean floors.Windsor Rosewood Care Center in Pleasant Hill is best suited for families seeking a genuinely caring staff and a home-like atmosphere for a loved one with meaningful daily needs who benefits from engagement and family involvement. The community earns consistent praise for nurses, CNAs, and therapy teams whose demeanor conveys warmth and reliability, with residents described as well cared for and treated with dignity. The setting - clean, organized, with garden spaces and regular family events - supports socialization and a sense of belonging. On balance, the model works well for longer stays where stability and personal attention matter most. That strength, however, sits alongside notable inconsistencies that can influence suitability depending on individual needs.
Those who may want alternatives include families prioritizing medical rigor and flawless hygiene controls, or residents with fragile conditions requiring near-constant, error-free monitoring. Some reviews highlight sharp variability across shifts, with concerns about odor, cleanliness, and responsiveness that simply cannot be ignored. Before deciding, a careful due-diligence tour is essential - check state inspection histories, speak with multiple staff members, and verify medication management, falls prevention, and wound-care procedures. If the goal is to avoid variability and potential neglect concerns, other Bay Area options with steadier safety records may be preferable.
On the plus side, the strongest proof of value is the staff's devotion. Families repeatedly note that nurses, CNAs, RTs, and therapists care deeply and communicate well with families, often sharing anecdotes and warmly addressing residents' moods. The facility hosts engaging activities - puppet shows, garden parties, movie nights - and two inviting garden spaces. Family dinners and open visitation policies foster continuity of care and comfort. For both long-term residents and rehab, the combination of attentive clinical staff and meaningful social programs can translate into real quality-of-life gains when operations stay steady. This spirited care culture is the core offset to the facility's rougher edges.
However, the drawbacks cannot be ignored. A chorus of troubling accounts centers on cleanliness lapses, odors, and equipment gaps that raise safety questions - missing bedside rails, older-looking dialysis gear, and rooms that sometimes feel neglected. Several families report delays in call-button responses, difficulty reaching the front desk, and inconsistent medication or dietary oversight. Some reviews describe rudeness or neglect by staff, and a few recount highly disturbing experiences, including wounds not receiving prompt treatment or patients left without timely attention. These extremes reveal real risk moments and emphasize that the environment can deteriorate quickly if staffing or supervision falters.
The key to Windsor Rosewood's value lies in consistency: when front-line teams are aligned and administrators stay responsive, the positives shine and the cons feel surmountable. The best approach is to verify staffing patterns, request a direct contact for ongoing concerns, and insist on transparent care plans, med-pass routines, and safety checks. Prospective residents should tour with a critical eye - test call buttons, inspect rooms, and note how quickly issues are addressed. If visits reveal a culture of accountability and regular family communication, the facility can be an excellent fit for those who want a supportive home with professional backing. If not, seek alternatives early to avoid compromising safety and well-being.
In the end, Windsor Rosewood is a pragmatic choice for families who value compassionate staff, social programming, and a homelike setting, provided expectations are managed around potential inconsistencies. It is less suitable for those who demand near-perfect hygiene, flawless safety practices, and unwavering on-demand responsiveness every shift. The recommended path is a disciplined tour, conversation with several staff members, review of recent inspections, and a firm set of expectations before move-in. With due diligence, the community can deliver meaningful quality of life and reliable care, but the decision should hinge on whether the balance between caring culture and operational volatility aligns with the loved one's needs.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Rosewood Care Center is a premier assisted living community located in Pleasant Hill, CA. Designed to provide exceptional care and support to seniors, our community offers a wide range of amenities and services to ensure a comfortable and fulfilling lifestyle.
Upon entering our facility, residents are greeted by an inviting atmosphere that feels just like home. Our fully furnished accommodations provide a sense of comfort and privacy, with each room featuring private bathrooms for convenience. Residents can also take advantage of our beautiful outdoor spaces and gardens, perfect for refreshing walks or enjoying the fresh air.
At Windsor Rosewood Care Center, we understand the importance of maintaining an active and engaging lifestyle. That's why we offer a variety of activities to cater to different interests. From fitness programs and wellness centers to resident-run activities and planned day trips, there is always something exciting happening within our community.
To further enhance the quality of life for our residents, we provide excellent dining options with restaurant-style meals served in our elegant dining room. We accommodate special dietary restrictions and ensure that meals are prepared with attention to individual needs. Additionally, our on-site beauty salon keeps residents looking their best with haircuts, styling, and other salon services.
Our dedicated staff is available 24/7 for assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and transportation arrangements are also provided for the convenience of our residents. The presence of nearby pharmacies, physicians, hospitals, cafes, parks, theaters, places of worship further enhances accessibility to essential services.
At Windsor Rosewood Care Center in Pleasant Hill, CA, we strive to create a warm and nurturing environment where seniors can thrive. With an array of amenities and care services tailored to individual needs, we are committed to providing exceptional care while promoting independence and well-being.
Windsor Rosewood Care Center is located at 1911 Oak Park Boulevard, Pleasant Hill, CA 94523 in Contra Costa County, California
Windsor Rosewood Care Center on seniors.fyi includes 12 photos including images showing interior, office, dining, reception, workspace, bright lighting, building, sidewalk, and more.
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