24300 Canyon Lake Drive N, Sun City, CA 92587
For more information about senior living options: (866) 208-4318
Serenity Haven Costs & Pricing
Serenity Haven offers a range of accommodation options that reflect its commitment to quality care and comfort. For semi-private rooms, the monthly cost is set at $3,500, which is higher than the Riverside County average of $2,844 and slightly above the California state average of $3,333. In contrast, private rooms at Serenity Haven are priced at $4,500, positioning them above both Riverside County's average of $3,474 and California's general rate of $3,939. This pricing strategy may suggest an emphasis on enhanced services or amenities that distinguish Serenity Haven from other facilities in the region while catering to individuals seeking a supportive environment for their needs.
| Floor plans | Serenity Haven | Riverside County | California |
|---|---|---|---|
| Semi-Private | $3,500 | $2,844 | $3,333 |
| Private | $4,500 | $3,474 | $3,939 |
Assisted Living communities with a similar price nearby
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from -$600 / mo
Agate Manor
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from +$500 / mo
Active Senior Home Care
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Villa Anne
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Temple Court Senior Care
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Overall Review of Serenity Haven
Pros
Serenity Haven treats residents very well and is caring.- The staff provide consistent, non-stop support to families, giving peace of mind.
- Residents seem content and well-cared for.
- The meals are appealing and satisfactory to residents.
- The rooms are clean and adequately sized.
- The community is clean, well-maintained, and conveniently located near family.
- The caregivers are friendly and nice, and the home feels clean and inviting.
- Ann runs the facility exceptionally and communicates well with families.
- The warmth and care shown to residents and visiting families is heartwarming.
- Serenity Haven is a very nice, comfortable, and pleasant facility that meets families' expectations.
Cons
There were no activities.- It was very dirty and not kept well maintained for all of the residents.
- It was also a depressing and very dark living environment throughout the building.
- They weren't providing the care they had promised.
- They didn't call 911 after she fell.
- There wasn't someone awake 24 hours to watch the residents.
Review
Serenity Haven in Sun City is best suited for families seeking a small, home-like assisted living environment where residents receive personal attention, straightforward meals, and direct caregiver interaction. The setting feels intimate rather than institutional, with a clean, comfortable atmosphere and routines anchored in daily living more than glossy programming. This community works well for an older adult who values proximity to family, a predictable daily rhythm, and consistent contact with caregivers who know the resident well. Those needing a robust activity calendar, a larger campus, or high-acuity medical supervision will likely want to consider alternatives.
On the upside, caregivers are repeatedly described as kind and responsive, and the home generally reads as clean and well maintained. Residents often appear content, and families report meals that are appealing. The rooms are of adequate size, contributing to a comfortable, non-institutional feel. A key strength is the staff-to-resident relationship: manageable caseloads and clear communication from management help families stay informed, while involvement in activities remains accessible rather than overbearing. Proximity to family homes is another practical advantage that supports regular visits and ongoing engagement.
Yet, serious caveats temper the overall impression. Several reviews note a lack of structured activities, which can leave days feeling quiet or under-stimulating for more active seniors. A profoundly concerning account centers on a safety lapse: a resident who fell and died, with questions about the speed of response and the adequacy of around-the-clock supervision. The administrator is mentioned in that account, underscoring a perception that the facility’s safety protocols and emergency responsiveness may not be consistently reliable. Another reviewer described the environment as dirty and poorly maintained, with a dark, unwelcoming ambiance. Taken together, these concerns suggest that consistency of care and safety oversight can vary by shift and day.
Those trade-offs are not insurmountable, but they require careful alignment with resident needs. For families prioritizing warmth, personal attention, and predictable routines, the positives can offset the negatives when the senior does not require high medical acuity or constant monitoring. A small, home-like setting often yields better one-on-one time with caregivers, more direct communication from a stable administrator, and meals that feel homelike. If a resident thrives in a quiet, intimate atmosphere and benefits from frequent, familiar staff interactions, Serenity Haven can offer a meaningful quality of life that larger communities sometimes struggle to replicate.
Alternatives deserve serious consideration for those with heightened safety concerns or a desire for more structured programming. Some visitors found other communities that aligned better with their expectations for activity levels, supervision, and facility upkeep, indicating Serenity Haven may not be the best fit when stronger 24/7 monitoring or a busier daily calendar is a priority. Prospective families should verify night-time staffing and the escalation protocol for emergencies, and should ask to observe evening routines to gauge real-world oversight. For residents who are relatively independent but need regular assistance, the current model may suffice; for those who require robust supervision, other options will likely deliver greater peace of mind.
Bottom line: Serenity Haven is a solid choice for families seeking a warm, intimate setting with attentive staff, dependable cleanliness, and meals that please a broad range of residents. It becomes less compelling for those prioritizing rigorous safety oversight, constant supervision, or extensive daily programming. Prospective residents should press for detailed staffing ratios, night-time checks, and explicit response timelines; arrange candid visits at various times, including evenings, and speak with current residents and families about nightly routines. With clear expectations and due diligence, Serenity Haven can be the right home for the right senior, delivering everyday comfort where it matters most.
6 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Private
Respite or short term stays offered
Swimming pool / hot tub
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
24-hour supervision
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Art classes
BBQs or picnics
Birthday parties
Day trips and outings
Forever fit
Karaoke
Stretching classes
Trivia games
Wii bowling
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