Coral Oaks Care Living

Pros

• The reviewer values clear communication and knowledge about loved one's possessions.
• They demonstrate a desire for respectful interactions in sensitive situations.
• The review highlights the importance of understanding patients' needs, emphasizing compassion in care facilities.
• The reviewer is proactive in seeking information, showcasing a commitment to their loved ones.
• They express concern for maintaining the dignity of individuals even after they pass.

Cons

• The loved ones of patients are left uninformed about their possessions after passing, leading to feelings of frustration and rudeness.
• It took seven months for someone to answer the phone at the facility, highlighting poor communication and accessibility.
• The staff member reacted rudely when questioned about the patient's belongings, demonstrating a lack of professionalism.
• Returned clothing was in terrible condition, with cigarette holes burned into them, reflecting a disregard for personal property.
• Overall, the experience leads to a strong recommendation against using this facility due to its negative practices and treatment of families.

Review

In today's society, the care and management of our loved ones, particularly those in assisted living facilities or nursing homes, is of utmost importance. However, as indicated by recent experiences shared by individuals seeking information about their family members' possessions after they pass away, this process can often be fraught with difficulty and frustration. One concerned individual provided a detailed account of their struggle to obtain clarity regarding the belongings of their loved one who had passed away while in care at such a facility.

The crux of the issue lies in communication—or rather, the lack thereof. The reviewer emphasizes the importance of being informed about what personal items a loved one possesses while in these facilities. In times of grief and loss, accessing details about clothing or personal effects should be straightforward; however, it appears that many facilities do not offer adequate transparency on this matter. This gap can lead to feelings of distress and confusion for families left trying to piece together what remains after the passing of their loved ones. The reviewer highlights how essential it is for families to know what items have been kept, discarded, or mismanaged posthumously.

Moreover, when attempts are made to inquire directly with the facility regarding these possessions, the experiences can be daunting. The reviewer recounted a protracted seven-month effort just to connect with someone who could provide answers concerning their question about a deceased relative's belongings. Such delays indicate systemic issues within these establishments—issues that could reflect poorly on their operational protocols and customer service priorities. This long wait until finally reaching an unhelpful representative further exacerbates the emotional strain experienced by grieving family members.

The response received from staff at the facility was not only unprofessional but shockingly confrontational. Described as “rude,” one staff member went so far as to threaten legal action against this bereaved family member simply for asking legitimate questions about what happened to their loved one's possessions. This reaction betrays a troubling attitude found within some care institutions where staff appear more focused on deflection than providing compassionate support during already painful times.

Adding insult to injury was the condition in which some belongings were returned—or not returned at all. Clothing that had been retrieved showed signs of neglect, including cigarette burns—indicative potentially of improper handling or environment conditions present within the facility itself. Such disregard for personal property raises serious concerns regarding how these places treat vulnerable individuals and their belongings alike.

Ultimately, based on this reviewer's negative experience, there emerges an urgent call for improvement among assisted living facilities regarding both customer service and property management practices. The overarching sentiment suggests that families should exercise caution when selecting such establishments for care; recommendations from those who've navigated similar situations carry weight in ensuring others do not encounter similar difficulties during times meant for mourning rather than bureaucratic struggles.

It becomes clear from this account that greater accountability is needed within these institutions—a recognition that they hold significant responsibilities toward both residents and their families alike. Transparency regarding resident possessions should be seen as standard practice rather than an exception; every family deserves peace during hardship without added worry over lost items or disrespectful interactions with facility staff members—after all, they entrust these establishments with those they hold dear during some of life's most challenging moments.

This particular area of Lynwood, California offers a variety of convenient amenities and services for seniors. With several hospitals nearby such as Rancho Los Amigos National Rehabilitation Center, Martin Luther King Jr / Drew Medical Center, and Kaiser Permanente Hospital, residents have access to quality medical care. Additionally, there are numerous pharmacies for easy medication management. The neighborhood also boasts several parks for outdoor recreation and relaxation. For dining options, there are various cafes and restaurants including Chick-Fil-A and In-N-Out Burger. For entertainment, residents can visit theaters like Harkins Theatres Cerritos 16 or catch a movie at AMC Norwalk 2. Transportation options are also accessible with Long Beach Airport and Metro stations in close proximity. Overall, this area provides a mix of essential services and recreational opportunities for seniors looking to settle in Lynwood.

Hospitals

• Rancho Los Amigos National Rehabilitation Center (2.4 miles)
• Martin Luther King Jr / Drew Medical Center (2.7 miles)
• Kaiser Permanente Hospital (3.8 miles)
• PIH Health Hospital (4 miles)
• Del Rio Convalescent Center (5.5 miles)
• Department of State Hospitals (7.5 miles)
• Kedren Community Health Center (7.8 miles)

Physicians

• Paramount Physicians (2.7 miles)
• Harbor Ucla Medical Center - David Durkovich Do (8.1 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (10.2 miles)

Parks

• Temple Park (2.9 miles)
• Rivera Park (6.6 miles)
• Cerritos Regional County Park (8.8 miles)
• Shadow Park Hoa (8.9 miles)
• Charles H. Wilson Park (9.5 miles)
• George E. Elder Memorial Park (9.7 miles)
• Sur La Brea Park (9.8 miles)

Pharmacies

• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (4.8 miles)
• Costco Vision Center (5.4 miles)
• CVS Pharmacy (5.5 miles)

Cafes

• Starbucks (5.7 miles)
• Donut King 2 (6.7 miles)
• Lees Sandwiches - Gard (6.7 miles)
• Bopomofo Cafe (7.2 miles)
• Starbucks (8.2 miles)
• Starbucks (8.3 miles)
• Verve Coffee Roasters (9.2 miles)

Restaurants

• Jack In The Box (6.5 miles)
• Chick-Fil-A (6.8 miles)
• In-N-Out Burger (6.9 miles)
• Chick-Fil-A (7.8 miles)
• Monkish Brewing (8 miles)
• McDonald's (8.1 miles)
• In-N-Out Burger (8.3 miles)

Theaters

• Harkins Theatres Cerritos 16 (6.7 miles)
• AMC Norwalk 2 (7.1 miles)
• AMC DINE-IN South Bay Galleria 16 (9.6 miles)
• Alamo Drafthouse Downtown (10.1 miles)
• Regal LA Live & 4DX (10.2 miles)

Transportation

• Komar Aviation Group (6.8 miles)
• Long Beach Airport (LGB) (7 miles)
• Metro - Willow Street Station (7.2 miles)
• Metro Rail - Hawthorne/Lennox (9.2 miles)

Places of Worship

• St Catherine Laboure Church (8.7 miles)