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4.7 from 50 reviews
5 stars
44
4 stars
3
3 stars
0
2 stars
0
1 stars
3
Overall Review of Tandem Careplanning
common33 reviews mention this
Caregivers are kind and attentive
Residents and families consistently describe caregivers as kind, caring, and attentive to individual needs.
Across reviews, families repeatedly praise caregivers for being sweet, compassionate, patient, and careful with clients. Several mention caregivers going above and beyond, staying through the full visit, and adapting to changing needs. Residents also describe practical help—like cooking, bathing, dressing, feeding, and cleaning—paired with a considerate approach. A few reviews also note the team feels professional and trustworthy, not just friendly.
differentiator6 reviews mention this
Flexibility for short visits
Families like the scheduling flexibility, including shorter minimum visits, that fits specific care needs.
Multiple reviewers highlight flexibility in scheduling and visit planning, including the ability to adjust as needs increase. Several families specifically discuss using shorter visits rather than being forced into longer minimums, including on-demand options and a 45-minute minimum that worked for them. Reviews also describe splitting help across times of day when that better matched recovery, appointments, or daily routines. One reviewer says they were able to coordinate set schedules alongside on-demand help as needs changed.
common6 reviews mention this
Responsive office support and updates
Reviews frequently mention responsive office help, clear communication, and being kept in the loop.
Several families describe the office as available and supportive, including checking in during hospital stays and helping with scheduling and communication. Others mention that staff promptly filled shifts, handled coordination, and provided updates on caregiver arrival times. A few reviewers also emphasize that the team monitors needs and communication reduces stress when managing care. One review also ties responsiveness to ongoing peace of mind for the person receiving care.
differentiator5 reviews mention this
Skilled personal care and monitoring
Residents describe hands-on assistance with daily living tasks and medical-related monitoring when needed.
Some reviews focus on personal care tasks such as bed bathing, dressing, bathing, feeding, and general assistance with day-to-day activities. Others mention medication help and monitoring related to health conditions, including tracking blood pressure for a doctor. One family describes a caregiver who handled a medical emergency while at the home. Together, the reviews paint a picture of caregivers delivering both practical support and attentive follow-through on health needs.
caveat2 reviews mention this
Care reliability can slip
A small number of reviews report problems like missed shifts or service cancellations without notice.
While most reviews are positive, a couple raise concerns about reliability, including a caregiver missing a shift that left a parent unattended. Another review describes the company canceling service without notice and mentions late arrivals, no-shows, and requiring schedule resets. One of these reviews ultimately says things worked out by hiring a caregiver directly, but both still point to avoidable disruption. These comments suggest families should confirm coverage timing and backup planning as part of setup.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Los Angeles International (8 miles away)
Burbank-Glendale-Pasadena (10 miles away)
Long Beach (Daugherty) (23 miles away)
Nearby Places of Interest
This part of Los Angeles, California, is a diverse and vibrant neighborhood with a wide range of amenities to cater to senior living. You will find a variety of restaurants offering different cuisines, from traditional Asian flavors at Din Tai Fung to classic American fast food at McDonald's. The area also boasts several pharmacies for convenient access to medications and healthcare products. In terms of leisure activities, there are parks like Roxbury Memorial Park and Beverly Gardens Park nearby for outdoor recreation and relaxation. Additionally, there are cafes such as Starbucks and Blue Bottle Coffee where you can socialize or enjoy a quiet moment with a cup of coffee. For medical needs, there are reputable institutions like the UCLA Stein Eye Institute Westwood and Kaiser Permanente West Los Angeles Medical Center in close proximity. Overall, this neighborhood offers a mix of dining options, recreational spaces, healthcare facilities, and places of worship making it a desirable location for senior living.
Restaurants
Din Tai Fung (0.1 miles)
Ramen Nagi (0.2 miles)
Eataly (0.2 miles)
Javier's (0.3 miles)
McDonald's (0.6 miles)
Mr. Chow (1 miles)
Urth Caffé-Beverly Hills (1 miles)
Theaters
AMC Century City 15 (0.1 miles)
AMC The Grove 14 (3.5 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (1.1 miles)
Rite Aid (1.3 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (1.7 miles)
Walgreens (1.9 miles)
Parks
Roxbury Memorial Park (0.6 miles)
Beverly Gardens Park (1.2 miles)
Westwood Park (1.7 miles)
Pan Pacific Park (3.7 miles)
Penmar Recreation Center (4.2 miles)
Plummer Park (4.4 miles)
Franklin Canyon Park (4.5 miles)
Cafes
Starbucks (0.7 miles)
Blue Bottle Coffee (1.1 miles)
Alfred Coffee Beverly Hills (1.2 miles)
Chocolate Bash (1.5 miles)
Verve Coffee Roasters (2.3 miles)
Joan's on Third (2.7 miles)
Go Get Em Tiger (2.8 miles)
Physicians
UCLA Stein Eye Institute Westwood (1.7 miles)
Kaiser Permanente Culver Marina Medical Offices (4.2 miles)
Hospitals
Kaiser Permanente West Los Angeles Medical Center (2.7 miles)
Santa Monica - UCLA Medical Center & Orthopaedic Hospital (4.5 miles)
Tandem Careplanning is located at 1925 Century Park East, Suite 1700, Los Angeles, CA 90067 in Los Angeles County, California
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Los Angeles International (8 miles away)
Vibrant Century City setting with extensive nearby amenities (cafes, dining, parks, theaters, healthcare), plus affordable studio pricing relative to county/state averages.
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