Douglas Residential Care

Pros

• The facility is very clean and well-maintained, providing a welcoming environment for residents.
• Caregivers are friendly, skilled, and committed to providing excellent care for the residents.
• The new owner has made positive changes and is accommodating to the needs of families.
• Many reviewers appreciate the reasonable pricing structure compared to other facilities in the area.
• Residents receive personalized care that meets their individual needs, even in challenging situations.
• The common areas, such as the den for TV viewing, are spacious and inviting for social interaction among residents.

Cons

• The facility is not well kept, with a need for painting and new furniture throughout.
• The owner/administrator struggles to keep competent workers and has shown rudeness and condescension.
• Care quality declines when residents are no longer able to care for themselves; the administrator lacks basic elderly care skills.
• The facility charged excessive fees for services and refused to return half of the money from the resident's estate.
• Residents may experience over-sedation, leading to inadequate care.
• There is an overwhelming amount of paperwork that must be thoroughly understood before signing contracts.
• The location felt cramped and lacked central air conditioning, making it uncomfortable for residents.
• The manager was unable to provide firm pricing information or accommodate both parents together in care.

Review

When considering a residential care facility for loved ones, various factors play crucial roles in the decision-making process. Reviews of Douglas Residential Care reveal a mixed bag of experiences from families touring the facility and having their relatives reside there. The overall perception appears to vacillate between positive impressions of care quality and negative feedback concerning management and living conditions.

Several visitors noted that the environment at Douglas Residential Care is generally clean, with staff members who are friendly and skilled. One reviewer specifically highlighted their pleasant surprise upon meeting the new owner, expressing satisfaction with her accommodating nature compared to previous reviews under former management. Many appreciate that the facility does not have unpleasant odors typically associated with elder care homes, suggesting a maintained hygiene standard that stands out among its competition in the area. Also commendable was the spacious den area designed for TV viewing, creating an inviting space for residents and visitors alike.

However, this positive atmosphere is juxtaposed against significant concerns regarding some aspects of care and management practices. A recurrent theme in several reviews revolves around dissatisfaction with pricing transparency and additional charges that seemed excessive to some families. One reviewer described feeling burned by unexpected expenses and emphasized reading contracts attentively before committing to services—indicating possible miscommunications or hidden costs within initial agreements.

Some accounts also raised serious red flags about staffing competency as well as managerial attitudes toward both residents and their families. Strong criticism surfaced regarding staff turnover rates, where one user expressed grave concern over what they considered inadequate training for employees—pointing fingers at an administrator portrayed as rude and condescending. This testimonial specifically warned others of potential neglect when residents could no longer independently care for themselves, thereby challenging the integrity of promised services.

Another family shared a more positive sentiment about their loved one's experience at Douglas Residential Care despite previously facing issues elsewhere due to aggressive behavior that other facilities struggled to manage effectively. They praised the small size of the home which allowed for personalized attention that they felt was beneficial compared to larger institutions where their husband had received less individualized care in past placements.

Yet not all reviews are so forgiving; those dissatisfied cited maintenance issues such as poor upkeep of furniture and exterior aesthetics coupled with vague pricing policies from management—a combination deemed unsatisfactory by potential clients visiting for tours. One concerned family member remarked on how uncomfortable it felt asking questions during tours when clear answers were unavailable about cost structures or facility accommodations, particularly when trying to evaluate options for two parents needing concurrent support.

In summary, while Douglas Residential Care has garnered praise for cleanliness, friendly staff interactions, and personalized service capabilities in specific cases, concerning issues around pricing clarity, staff competency under pressure, and physical state require careful consideration from prospective residents' families before making commitments. A tour might initially produce favorable impressions but digging deeper into financial obligations alongside existing operational dilemmas will be essential steps in understanding whether it aligns with loving intentions toward vulnerable family members requiring assistance.

This part of Long Beach, California offers a convenient and well-equipped location for senior living. With several pharmacies nearby such as CVS Pharmacy and Walgreens, residents have easy access to medication and healthcare services. The proximity to Long Beach Airport and various transportation options like the Metro station provide convenient travel options for seniors. Additionally, there are plenty of cafes, restaurants, theaters, parks, hospitals, physicians' offices, and places of worship in the area to cater to various needs and preferences. Overall, this neighborhood provides a mix of amenities that can contribute to a comfortable and fulfilling lifestyle for seniors looking to settle in the Long Beach area.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.7 miles)
• Costco Vision Center (1.3 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.3 miles)

Transportation

• Long Beach Airport (LGB) (1.4 miles)
• Komar Aviation Group (2.1 miles)
• Metro - Willow Street Station (4 miles)
• Port Of Long Beach (7.5 miles)
• Metro La Mirada & Alondra Bus Stop (8.4 miles)

Cafes

• Starbucks (2.1 miles)
• Bopomofo Cafe (3 miles)
• Starbucks (4.7 miles)
• Starbucks (5.4 miles)
• Starbucks (5.8 miles)
• Starbucks (8.3 miles)
• Starbucks (9.5 miles)

Theaters

• Harkins Theatres Cerritos 16 (2.8 miles)
• AMC Norwalk 2 (6.5 miles)

Restaurants

• Chick-Fil-A (2.9 miles)
• In-N-Out Burger (3.5 miles)
• Chick-Fil-A (4.5 miles)
• McDonald's (5.1 miles)
• Falcon (5.2 miles)
• In-N-Out Burger (5.2 miles)
• McDonald's (5.3 miles)

Parks

• Rossmoor Park (3.8 miles)
• Cerritos Regional County Park (4.1 miles)
• Shadow Park Hoa (4.3 miles)
• Bluff Park (5.1 miles)
• Bixby Park (5.2 miles)
• Central Park / La Palma Recreation & Community Services (5.3 miles)
• Rainbow Lagoon Park (5.9 miles)

Hospitals

• VA Long Beach Healthcare System (3.9 miles)
• Kaiser Permanente Hospital (5.9 miles)
• Rancho Los Amigos National Rehabilitation Center (6.8 miles)
• PIH Health Hospital (7 miles)
• Department of State Hospitals (7.3 miles)
• Martin Luther King Jr / Drew Medical Center (8.9 miles)
• Kindred Hospital Westminster (9 miles)

Physicians

• Paramount Physicians (4 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (9.6 miles)

Places of Worship

• Saint Hedwig Catholic Church (4.2 miles)
• Cottonwood Church (4.8 miles)