Nightingale Care Of Loma Linda

11602 Pecans Way, Loma Linda, CA 92354

For more information about senior living options: (844) 490-3973

3.7 from 48 reviews
5 stars
29
4 stars
4
3 stars
0
2 stars
3
1 stars
12

Assisted Living

Overall Review of Nightingale Care Of Loma Linda

Pros

  • pro The rehabilitation team is awesome.
  • pro Therapy has been splendid.
  • pro Gio and Jonathan have been very helpful in recovery.
  • pro Ashley, a CNA, is very helpful to residents.
  • pro The nursing staff has been kind, professional, and attentive.
  • pro Laurie from respiratory has gone above and beyond.
  • pro Adriana, the activities director, has been a godsend.
  • pro The speech therapy team is awesome and a highlight of the journey back to health.
  • pro The transport driver is careful, sweet, and kind.
  • pro The rehab department is excellent and the staff is the best.
  • pro The center is strongly recommended.
  • pro Housekeeping, CNA, nursing, PT, and all staff have been professional yet caring.
  • pro Linda Valley Care Center is highly recommended.

Cons

  • pro The CNAs were overworked.
  • pro The family member often waited over 30 minutes for a response after pushing the call button.
  • pro The social worker was awful, rarely returned calls, and was difficult to meet with.
  • pro Medi-Cal applications were not submitted correctly and were delayed.
  • pro Discharge was a disorganized mess with the family given the run-around and conflicting information.
  • pro Overall, the reviewer would not recommend the facility.
  • pro A few CNAs were verbally abusive toward patients.
  • pro A CNA angrily confronted the patient and family instead of addressing the complaint.
  • pro The dinner was described as a ball of slop with a piece of bread.
  • pro The facility was described as awful, small, and overcrowded.
  • pro Care was very slow to respond and disorganized in care and management, with promised items arriving hours later.
  • pro Medications were not given on time, sometimes hours late.
  • pro Emergency call button responses could be as long as 30 minutes.
  • pro A loved one was left sitting in urine for an extended period.
  • pro The facility neglected loved ones and charged for it.
  • pro Managers made excuses for staff when concerns were raised.

Review

Across a broad tapestry of experiences, the rehab and care teams at these facilities are described as dedicated, compassionate, and often life-changing for residents and their families. A number of reviewers repeatedly praise the rehabilitation department and its therapists, emphasizing that the progress they've seen comes from patient-centered coaching, steady encouragement, and a sense of genuine care. Therapists Gio and Jonathan are singled out repeatedly for their outstanding work in physical therapy, while the broader PT team is praised for pushing, coaching, and supporting recovery with kindness and professionalism. Other therapy team members, including the speech therapists, are highlighted as "awesome" and a real bright spot in the journey back to health. The overall tone of many entries is one of gratitude for the level of attention and expertise that seems to be available in the rehab setting, with specific staff members earning lasting praise from patients and their families.

Beyond physical therapy, support from nursing and nursing assistants (CNAs) is frequently called out as solid and attentive. LVN Laurie, in particular, is remembered for consistently taking good care of residents and their roommates, while CNA Ashley is noted for being especially helpful. Edna, the head nurse, is described as helpful and kind, though there's also a sense that communication with social workers and management could improve. The nursing team's warmth and professionalism come through clearly in multiple reviews, reinforcing a feeling that, when well-coordinated, the care experience can be deeply reassuring for families dealing with challenging health issues.

There is also a strong thread of positive personal experience regarding activities, social support, and the home-like atmosphere. Adriana, the activities director, is celebrated for bringing kindness and meaningful activities to patients, from Mother's Day lunches to live music and special touches like thoughtful meals. A reviewer who has used the facility's transportation van compliments the careful, considerate service from the driver, underscoring how thoughtful attention to small details can make a big difference in the daily experience. The overall sense conveyed by these remarks is one of a community that, when well-functioning, provides both clinical support and a sense of home and belonging for residents.

Nevertheless, several entries present a more mixed or critical picture, underscoring real pressures within long-term care settings. Some reviewers describe the facility as overcrowded, with care sometimes feeling hit-or-miss depending on which caregiver is on duty. Complaints include delays in basic responses, with call buttons not answered promptly and concerns about medications or required services taking hours to arrive. A few families report disorganization around discharge planning and a lack of clear communication among staff, with family members left feeling uncertain about what is happening and when things will be resolved. In one instance, a family member notes a disorganized discharge and conflicting information that created confusion and frustration.

There are more pointed criticisms as well. A few reviewers describe negative experiences with social workers, including difficulty securing meetings or timely return calls, and even a complaint about an abusive CNA and the handling of a complaint through the Ombudsman program. One reviewer describes lengthy delays in Medi-Cal processing due to errors or miscommunication, and another recounts a troubling episode of neglect where a loved one reportedly waited a long time for assistance and was found in uncomfortable or unsafe conditions. Taken together, these accounts highlight the ongoing challenges of staffing pressures, communication gaps, and governance issues that can color otherwise positive experiences.

In some narratives, the contrast between exceptional care and systemic weaknesses is especially stark. For example, patients who felt their rehabilitation was top-tier still described the environment as overcrowded or criticized elements of the hospital-dining experience. Others highlighted the professional dedication of staff at all levels - from housekeeping to rehabilitation and management - while acknowledging that the system's constraints can produce frustrating delays, miscommunications, and a perception of uneven care. A recurring sentiment is gratitude for the staff who go above and beyond, paired with a clear call for improved consistency, communication, and timely delivery of care and administrative tasks.

Across these stories, the underlying message is one of resilience, gratitude, and high hopes tethered to an honest appraisal of systemic pressures. Several residents and families express strong overall satisfaction with the rehab and support teams, crediting them with meaningful gains in strength, independence, and quality of life. They also acknowledge that when things go smoothly, it's because of collaborative, compassionate, and professional staff who treat residents with dignity and respect. Yet they don't shy away from noting serious concerns - communication gaps, disorganization at discharge, delayed responses, and issues with social services - that can undermine even the best clinical care. Taken together, the experiences portray a place where remarkable care and heartfelt dedication exist side by side with real challenges, inviting ongoing improvement to better serve residents and their loved ones.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (20 miles away) Ontario International (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Nightingale Care of Loma Linda is an assisted living community located in Loma Linda, CA. This community offers a range of amenities and care services to meet the needs of its residents.

The amenities at Nightingale Care include a spacious dining room where residents can enjoy delicious meals, fully furnished living spaces for maximum comfort, and outdoor spaces for relaxation and recreation. Housekeeping services are provided to ensure that the community is clean and well-maintained. Residents can stay connected with family and friends through Wi-Fi/high-speed internet and telephone services.

In terms of care services, Nightingale Care provides assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive proper medical care. Special dietary requirements and diabetes diets can be accommodated, and meal preparation and service are available. Medication management is provided to ensure that residents take their medications as prescribed. Transportation arrangements for medical appointments are also arranged.

Residents at Nightingale Care can participate in scheduled daily activities to stay engaged and socialize with fellow residents. Additionally, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for convenience.

Overall, Nightingale Care of Loma Linda offers a comfortable and supportive environment where seniors can receive assistance with daily tasks while enjoying a variety of amenities and opportunities for engagement in the local community.

Nearby Places of Interest

Physicians

  • Loma Linda University Family Medical Group (0.4 miles)
  • Loma Linda University Physician Referral (0.5 miles)
  • Loma Linda University Children's Hospital (0.7 miles)
  • Loma Linda University Heart & Surgical Hospital (2 miles)
  • Pacific Eye Institute ( Formerly Inland Eye Institute) (2.3 miles)
  • California Orbital Consultants (2.4 miles)
  • Farhad Ardeshirpour, MD - Facial Plastic Surgeon (2.7 miles)

Hospitals

  • Jerry L Pettis Memorial (0.6 miles)
  • Loma Linda Ambulatory Care Center (1.6 miles)
  • Mountain View Surgery Center (1.8 miles)
  • San Bernardino Medical Group (6.2 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Rite Aid (0.8 miles)
  • Mountain View Pharmaceuticals (0.8 miles)
  • Caremark Rx (2.1 miles)
  • Rite Aid (2.2 miles)
  • Ascend Pharmaceuticals (2.5 miles)
  • CVS Pharmacy (3.2 miles)

Places of Worship

  • National Association of Seventh Day Adventist Dentists (0.8 miles)
  • Crosswalk Church (1.7 miles)
  • Azure Hills Seventh-Day Adventist Church (3.3 miles)
  • Packinghouse Church (3.3 miles)
  • The River Christian Reformed Church (5 miles)
  • The Labyrinth At Memorial Chapel. University Of Redlands (5.3 miles)
  • Trinity Church (5.9 miles)

Parks

  • Leonard Bailey Park (1.4 miles)
  • Brookside Park (2.6 miles)

Restaurants

  • Najwa's Mediterranean Cuisine (1.5 miles)
  • A Dong Vietnamese Cuisine (1.5 miles)
  • BJ's Restaurant & Brewhouse (1.6 miles)
  • In-N-Out Burger (1.7 miles)
  • Poke Bar (1.7 miles)
  • McDonald's (2.2 miles)
  • Escape Craft Brewery (2.4 miles)

Cafes

  • Starbucks (1.9 miles)
  • Stell Coffee & Tea Company (2.7 miles)
  • Starbucks (3.2 miles)
  • Starbucks (4.3 miles)
  • The Coffee Bean and Tea Leaf (4.3 miles)
  • Starbucks (4.6 miles)
  • Starbucks (4.8 miles)

Theaters

  • Mountain Grove 16 (3.5 miles)
  • Studio Movie Grill (4.1 miles)
  • Regal San Bernardino & RPX (5 miles)

Transportation

  • The Colton Diamonds (4.5 miles)
  • San Bernardino Transit Center (4.6 miles)

Frequently Asked Questions

Where is Nightingale Care Of Loma Linda?

Nearby Communities

Assisted Living in Nearby Cities

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