Amapolis Home Care in Loma Linda, CA

Pros

• The rehabilitation team is awesome.
• John, Jaynie, and Megan provide excellent care for residents.
• Laurie consistently takes great care of patients, and Gio and Jonathan deliver splendid therapy; physical therapy is outstanding.
• Therapy is very good, Gio and Jonathan are helpful in recovery, and Ashley is very helpful to patients.
• The Physical Therapy team is awesome, helping patients increase strength and stamina after major surgery.
• All PT team members are encouraging, kind, and professional, and the homey atmosphere is appreciated.
• The Speech Therapy team is awesome and a highlight of the journey back to health.
• The nursing staff are kind, professional and attentive; some exceed expectations.
• Care from housekeeping, CNA, nursing, PT, and all staff is professional yet caring.
• Laurie from respiratory has gone above and beyond.
• Adriana, activities director, provides engaging activities and brings kindness and a home-like atmosphere.
• The center is highly recommended by patients and the staff make them feel like family.

Cons

• The social worker is awful, rarely returns calls and is difficult to meet with.
• The discharge was a disorganized mess, with family members given the run-around and conflicting information.
• This place is awful; the care is horrible and medications are not given on time.
• The facility is run down and care is hit or miss depending on which underpaid, overworked aide is on shift.
• The dinner was a ball of slop with a piece of bread.
• The nursing staff is uncaring and neglects the patients.
• Residents often wait over 30 minutes for a response after pushing the call button due to overworked staff.
• The facility is small and overcrowded.
• A few CNAs were verbally abusive toward residents and families.

Review

This community is best suited for medically complex seniors who require aggressive, hands-on rehabilitation and therapy to regain independence after surgery, stroke, or significant deconditioning. The standout strength across the reviews is the therapy program: a cohesive team that pushes for real gains in strength, balance, and function, with PT and speech therapists cited repeatedly for progress and encouragement. Families should expect to engage with a rehabilitation-focused culture, where residents who respond to structured exercise, coaching, and a steady regimen often show meaningful improvement. The homey atmosphere and attentive nursing presence reinforce a continuity of care that can make recovery feel manageable rather than overwhelming.

Those considering alternatives should pay close attention to management and day-to-day reliability. Several reviews flag inconsistent administrative communication, slow responses to call buttons, and disorganized discharge planning. A few accounts describe overworked CNAs and gaps in immediate care delivery, which can create anxiety for families seeking predictable, timely assistance. If a smooth transition back to independent living and unwavering coordination among social workers, nurses, and therapists are nonnegotiables, this community may raise red flags. For families prioritizing consistently proactive leadership and rigorous oversight, other options with stronger governance deserve exploration.

On balance, the therapy and nursing teams create a powerful upside. The rehabilitation staff - Gio, Jonathan, and others - are praised for encouraging progress and delivering skilled, compassionate care. Nursing and respiratory colleagues are repeatedly described as kind and attentive, with some individuals lauded as going "above and beyond" for residents. The activities director and the broader support staff contribute to a sense of normalcy and belonging, which matters for morale and overall well-being during the recovery process. When care is aligned with a clearly defined plan, residents often experience a meaningful return to function and a heightened sense of dignity.

Yet the main drawbacks hinge on systems and consistency. Reports of 30-minute waits for call responses, confusing or delayed communications around care plans, and disorganized discharge processes cannot be ignored. There are also alarming anecdotes about neglected tasks, uncomfortable conditions, and even safety concerns raised by families - ranging from medication timing issues to allegations of neglect and inadequate supervision. While some residents share positive experiences with specific staff members, others describe a fragmented experience where safety and continuity are uneven from shift to shift. These inconsistencies threaten the very reliability families expect in a senior care setting.

To minimize risk and maximize the rehab payoff, a decisive approach is essential. Families should seek a clear, documented care plan with specific staffing assignments and escalation paths for urgent needs. Request regular, scheduled updates from a designated nurse manager and a social worker who responds promptly, with assurances around discharge timelines and transition planning. Tour the facility with a focused checklist: cleanliness, dining quality, clinical equipment, and the adequacy of therapeutic facilities. Probe the therapy program's frequency, goals, and progress tracking to ensure it aligns with personal recovery targets. Above all, insist on accountability - demand written commitments, and verify them with every visit.

In the end, this community can deliver exceptional rehab outcomes and a warm, supportive environment for many residents. It is not a one-size-fits-all choice, however. For families unwilling to accept variability in day-to-day responsiveness and who want ironclad administrative discipline, alternatives should be seriously weighed. If choosing this option, proceed with diligence: engage early and often with care teams, insist on transparent communications, and monitor progress closely. When done with that level of involvement, the likelihood of a favorable recovery trajectory and a dignified, less stressful stay increases substantially.

Located in the heart of Loma Linda, California, this area offers a convenient and vibrant community for senior living. With several hospitals and medical facilities in close proximity, residents have access to quality healthcare services. There are a variety of dining options including Vietnamese cuisine, burgers, Mediterranean dishes, and more. Places of worship are also nearby for spiritual fulfillment. Pharmacies and physicians' offices are easily accessible for any medical needs. Beautiful parks provide opportunities for leisurely walks or picnics. Additionally, cafes and theaters offer social outings and entertainment options. Public transportation is readily available for convenient travel around the city. Overall, this area provides a well-rounded living environment with amenities that cater to seniors' needs and interests.

Hospitals

• Loma Linda Ambulatory Care Center (0.3 miles)
• Mountain View Surgery Center (0.5 miles)
• Jerry L Pettis Memorial (0.8 miles)
• San Bernardino Medical Group (5.4 miles)
• Vantage Oncology (5.7 miles)

Restaurants

• A Dong Vietnamese Cuisine (0.3 miles)
• Escape Craft Brewery (1.3 miles)
• In-N-Out Burger (1.3 miles)
• Thai House Restaurant (1.4 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• Najwa's Mediterranean Cuisine (1.4 miles)
• Poke Bar (1.6 miles)

Places of Worship

• Crosswalk Church (0.4 miles)
• National Association of Seventh Day Adventist Dentists (1.5 miles)
• Packinghouse Church (2 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (4.3 miles)
• The River Christian Reformed Church (4.3 miles)
• Azure Hills Seventh-Day Adventist Church (4.4 miles)
• Trinity Church (5.3 miles)

Pharmacies

• Mountain View Pharmaceuticals (0.7 miles)
• Rite Aid (0.7 miles)
• Caremark Rx (0.8 miles)
• Walmart Pharmacy (0.8 miles)
• Ascend Pharmaceuticals (1.4 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (3 miles)

Physicians

• Loma Linda University Family Medical Group (0.9 miles)
• California Orbital Consultants (1.1 miles)
• Loma Linda University Heart & Surgical Hospital (1.3 miles)
• Loma Linda University Physician Referral (1.5 miles)
• Loma Linda University Children's Hospital (1.5 miles)
• Farhad Ardeshirpour, MD - Facial Plastic Surgeon (1.5 miles)
• Merkel, Clifford Dr - Merkel Clifford MD FAAOS (1.5 miles)

Parks

• Leonard Bailey Park (1.2 miles)
• Brookside Park (2 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2 miles)
• Stell Coffee & Tea Company (2 miles)
• Starbucks (3.3 miles)
• The Coffee Bean and Tea Leaf (3.3 miles)
• Starbucks (3.8 miles)
• Panera Bread (4 miles)

Theaters

• Mountain Grove 16 (2.2 miles)
• Studio Movie Grill (3.2 miles)
• Regal San Bernardino & RPX (4.6 miles)

Transportation

• San Bernardino Transit Center (4.3 miles)
• The Colton Diamonds (5 miles)