York Retirement Home IV

23636 Messina, Laguna Hills, CA 92653

For more information about senior living options: (844) 490-3973

4.3 from 34 reviews
5 stars
25
4 stars
2
3 stars
2
2 stars
3
1 stars
2

Assisted Living Board and Care Home

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    Overall Review of York Retirement Home IV

    Pros

    • pro Chef Brandon and his Ivy Park Laguna Woods team are praised for their creativity and positive attitude.
    • pro Ivy Park Laguna Woods is described as a hidden gem with happy residents and a welcoming atmosphere.
    • pro Tricia, Ivy Park's Marketing Director, is consistently kind, patient, and a heartfelt advocate for families.
    • pro Laurie at the front desk is friendly and goes the extra mile to ensure residents and guests feel comfortable and valued.
    • pro The Ivy Park facility is beautiful, clean, and thoughtfully designed to support comfort and quality of life.
    • pro The staff at Ivy Park Laguna Woods are professional, pleasant, and dedicated to residents' safety and well-being.
    • pro The community offers engaging activities that keep residents active and socially connected.
    • pro The Regency is praised for personalized care and a family-like atmosphere.
    • pro The Regency's dining and overall care contribute to a high-quality living experience.

    Cons

    • pro After the SRG conglomerate takeover, the facility is described as a nightmare with terrible, slow food.
    • pro The transportation is intermittent and unreliable on weekends.
    • pro Residents are said to be at the mercy of poor management and a severely understaffed facility.
    • pro Dining and maintenance are described as dysfunctional.
    • pro Some staff are accused of being dishonest, and families are urged to check on their loved ones consistently.
    • pro One reviewer advised others not to move there if they have any other options.

    Review

    Ivy Park Laguna Woods has earned dozens of glowing reflections from families and residents who praise its warmth, professionalism, and the upbeat culture that permeates the community. One reviewer even singled out Chef Brandon and his team, calling them creative, easy to work with, and describing the team as part of what makes Ivy Park feel special. The praise isn't limited to the kitchen - many describe Ivy Park as a hidden gem where residents seem genuinely happy, with families noting how a loved one has flourished after moving in. The sense that this is more than a place to live, but a place to thrive, comes through repeatedly in the comments.

    Central to that warmth is a sense of active, involved leadership. The new executive director, Zehra, is highlighted for being hands-on and engaged in all aspects of the community, and family members express sincere appreciation for that involvement. This leadership presence translates into a living environment where residents' needs appear to be anticipated and addressed with care, and where families feel confident that their loved ones are in capable and attentive hands. The overall impression is that Ivy Park is not just well-run but genuinely invested in the well-being and dignity of its residents.

    The experience of walking through Ivy Park reinforces this positive tone. Reviewers describe the community as beautiful, welcoming, and thoughtfully designed to support comfort and quality of life. The physical space - large, well-designed floorplans, tasteful decor, and mountain views - complements a program of care and engagement that keeps residents active and socially connected. A consistently noted theme is that the environment supports independence while providing a reliable safety net of supportive services, which helps families feel reassured about their loved ones' day-to-day living.

    Among the strongest voices in the testimonials are the individual staff members who interact with families repeatedly. Tricia, the Marketing Director, is singled out as exceptional - described as kind, patient, and clear in her communications, answering questions with compassion and guiding families through every step of the process with ease. She is praised not only for competence but for advocacy - seen as a heartfelt ally for both families and residents. Several reviews express gratitude for Tricia's steady guidance and warmth, with one noting that Tricia truly goes above and beyond. The staff's dedication is echoed in mentions of Laurie at the front desk, who is consistently described as friendly, attentive, and willing to go the extra mile to ensure residents and guests feel welcome and valued.

    Beyond individual interactions, reviewers repeatedly emphasize the daily life experience at Ivy Park. The community is described as clean, bright, and upbeat, with activities designed to keep residents engaged, active, and socially connected. Families speak of their loved ones thriving in a setting that respects dignity and autonomy, offering meaningful opportunities for connection, entertainment, and personal growth. Movements into Ivy Park - whether for a short-term assessment or a longer plan - are portrayed as smooth and thoughtful, with staff and leadership supporting transitions in ways that respect the pace and preferences of each resident.

    Several personal anecdotes underscore Ivy Park's impact. One reviewer moved an 86-year-old sister-in-law in, noting the marketing and sales director's extraordinary accommodation - facilitating a move within a single day, far beyond expectations. Another shared that their 105-year-old father is thriving in a comfortable, well-appointed apartment and that the staff has consistently been helpful and accommodating since move-in. In multiple stories, the transition for family members and the ongoing care for residents are described as seamless, full of genuine care, and accompanied by a sense of peace about the choice to make Ivy Park a home.

    As with any reflection on care facilities, there are contrasts drawn with other local options. A separate, negative perspective about another local facility - The Regency - offers a cautionary counterpoint. The reviewer recalls a father spending his last months at The Regency and receiving personalized care and warmth that felt like family. However, this same reviewer laments that after a takeover by a new management group, SRG, the experience deteriorated: food declined to a perceived terrible standard and became slow; transportation grew unreliable on weekends; staffing levels dropped; and overall management issues emerged that affected maintenance and safety. The reviewer advises families to stay engaged, check in regularly, and ensure loved ones' valuables are secured, underscoring the importance of visible, hands-on oversight in a care setting.

    Taken together, the collection of experiences depicts Ivy Park Laguna Woods as a community that consistently delivers warmth, dignity, and a thriving, engaged lifestyle for its residents. Families repeatedly describe Ivy Park as more than a place to reside: it feels like a supportive community where staff, leadership, and dedicated professionals work in concert to honor residents' independence while offering compassionate, professional care. The stories of personal moves, long-standing staff relationships, and leaders who are present in daily operations paint a portrait of a place many would confidently choose for their aging loved ones. It's hard not to come away with the sense that Ivy Park Laguna Woods stands out as a high-quality, full-service environment where residents are treated like family and families can feel truly at ease.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Wayne Orange Co (8 miles away) John Wayne Orange Co (8 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    York Retirement Home IV is a welcoming and comfortable board and care home located in the beautiful city of Laguna Hills, California. With its fully furnished accommodations and range of amenities, this retirement home provides a tranquil environment for seniors to enjoy their golden years.

    The community offers a spacious dining room where residents can savor delicious meals prepared by our skilled staff. Special dietary restrictions are accommodated to ensure that each resident receives the personalized care they need. Housekeeping services are provided regularly to maintain a clean and orderly living space for all.

    York Retirement Home IV boasts a lovely garden and outdoor space where residents can relax, socialize, or engage in leisure activities. The community also provides Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones and explore the virtual world at their convenience.

    For those requiring assistance with activities of daily living, our dedicated staff is always available to provide support. This includes help with bathing, dressing, transfers, and medication management. Our compassionate team also coordinates with healthcare providers to ensure that each resident's unique needs are met.

    Transportation arrangements are made both for medical appointments and general outings so that residents have easy access to essential services. Additionally, our retirement home is conveniently located near numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.

    At York Retirement Home IV in Laguna Hills, we understand the importance of maintaining an active lifestyle. Therefore, we offer scheduled daily activities designed to promote physical fitness, mental stimulation, and social interaction among our residents.

    With its warm atmosphere and comprehensive care services tailored to individual needs, York Retirement Home IV provides a secure and nurturing environment for seniors seeking an assisted living community in Laguna Hills.

    Nearby Places of Interest

    Restaurants

    • 19 Restaurant And Lounge (0.7 miles)
    • Chick-Fil-A (1.7 miles)
    • Farmer Boys (1.8 miles)
    • Raising Cane's Chicken Fingers (1.8 miles)
    • In-N-Out Burger (1.8 miles)
    • The Village Hookah Lounge (1.9 miles)
    • Fogo de Chão Brazilian Steakhouse (2.2 miles)

    Physicians

    • South County Orthopedic Specialists (0.9 miles)
    • Saddleback Medical Group (1.8 miles)
    • Kaiser Permanente Orthopedics (3.3 miles)
    • Mission Pain & Spine (5.2 miles)
    • Coastal Kids (5.2 miles)
    • Leon Joseph Baginski (5.7 miles)
    • Advanced Eye Medical Group (5.8 miles)

    Pharmacies

    • Rite Aid (0.9 miles)
    • CVS Pharmacy (1.6 miles)
    • Rite Aid (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (3 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.4 miles)

    Places of Worship

    • Harvest Community Church of Irvine (1.4 miles)
    • Corpus Christi Catholic Church (3.6 miles)
    • Islamic Center of Irvine (5.6 miles)
    • Saddleback Church (6.2 miles)

    Parks

    • Giardino Altura (2.1 miles)
    • Sheep Hills Park (2.6 miles)
    • Orange County Great Park (3.8 miles)
    • Valley Oak Park (3.9 miles)
    • Cadence Park (4.5 miles)
    • The Pools Park (4.5 miles)
    • Laguna Niguel Regional Park (4.9 miles)

    Cafes

    • The Alley (2.3 miles)
    • Starbucks (2.4 miles)
    • Kona Loa Coffe (3.5 miles)
    • Yifang Fruit Tea (5.2 miles)
    • Blk Dot Coffee (5.9 miles)
    • Starbucks (6.2 miles)

    Theaters

    • Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (2.3 miles)
    • Regal Edwards Aliso Viejo & IMAX (3 miles)
    • Regal Foothill Towne Center (5.7 miles)

    Hospitals

    • South Coast Medical Center For New Medecine (2.6 miles)
    • Palm Terrace (2.7 miles)
    • Kaiser Permanente Hospital (3.3 miles)
    • Head & Neck Associates Of Oc (5.8 miles)
    • CHOC Children's at Mission Hospital (5.9 miles)

    Transportation

    • Amtrak and Metrolink Irvine Station (2.6 miles)

    Frequently Asked Questions

    Where is York Retirement Home IV?

    Nearby Communities

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