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4.3 from 28 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
1
1 stars
3
Overall Review of Leisure Vale Retirement Hotel
differentiator9 reviews mention this
Care and medication support stand out
Residents describe hands-on care that includes medication management and follow-through on appointments.
Several reviews focus on day-to-day support, including help with care needs and reassurance for families. Multiple residents and family members mention medication being given consistently and support that helps with doctor appointments. The community also positions assistance with activities of daily living as part of care, aligning with residents describing that their needs are met. Some reviewers, however, say they saw gaps at times and felt not all needs were being serviced.
common20 reviews mention this
Friendly, responsive staff
The staff friendliness and responsiveness are recurring themes across resident and family experiences.
Across the reviews, residents and families describe staff as kind, warm, and professional, with an emphasis on taking time to help. Multiple reviewers mention clear communication and being willing to answer questions or call families with concerns. Several also highlight named staff members as especially helpful and attentive to resident enjoyment. While most accounts are positive, a few reviews raise serious concerns about treatment and responsiveness.
common4 reviews mention this
Clean grounds and bright spaces
Residents commonly mention a clean, well-kept environment.
A number of reviews say the facility feels clean and bright, and that housekeeping and overall upkeep are noticeable. One reviewer also praises clean grounds and a well-maintained outdoor area. A separate review notes that some in-room details and building systems felt older, which contrasts with the general cleanliness feedback. Overall, most comments point to a tidy environment as part of what families valued.
common4 reviews mention this
Restaurant-style dining and food
Residents repeatedly mention food quality, including comparisons to restaurant-style meals.
Food comes up often, with reviewers describing meals as good and, in at least one case, comparable to restaurant food. One review also praises the dining area as feeling nice. The community offers restaurant-style dining, which matches how residents talk about the meal experience. Reviews also mention the ability to accommodate restrictions, which aligns with residents who value support for specific dietary needs.
common5 reviews mention this
Activities and community outings
Activities and outings are a consistent part of residents' daily experience.
Reviews frequently mention planned activities and resident engagement, including resident-run or community-sponsored events. Families also describe the facility taking residents out in the community and running group activities that residents enjoy. One reviewer specifically calls out bingo, and another mentions special guests coming to entertain or educate residents. At the same time, a few accounts shift to concerns about consistency of care and responsiveness.
caveat4 reviews mention this
Mixed reports on staffing coverage
Some reviews describe serious breakdowns in responsiveness and ongoing improvements needed.
A subset of reviews report that not all residents were being serviced as promised. Others describe needing improvements and point to issues with parts of the facility, like older room features and systems. There are also a few very negative accounts describing residents calling out for help and staff not responding quickly, along with claims of neglect. These concerns stand out against the larger number of reviews that describe staff as attentive and responsive.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
199 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Respite Care
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (8 miles away)
Los Angeles International (16 miles away)
Long Beach (Daugherty) (22 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Renal
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.5 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (1.9 miles)
Rite Aid (2 miles)
Walgreens (2.1 miles)
Restaurants
Din Tai Fung (1 miles)
In-N-Out Burger (1.1 miles)
McDonald's (1.2 miles)
Porto's Bakery & Cafe (1.5 miles)
In-N-Out Burger (1.9 miles)
Del Taco (3 miles)
McDonald's (3.6 miles)
Theaters
AMC The Americana at Brand 18 (1 miles)
AMC Burbank 16 (5 miles)
TCL Chinese Theatre (5.5 miles)
Alamo Drafthouse Downtown (5.7 miles)
Universal Cinema AMC at CityWalk Hollywood (5.9 miles)
Leisure Vale Retirement Hotel on seniors.fyi includes 10 photos including images showing landscaping, interior, decor, dining, exterior, patio, bedroom, living room, and more.
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The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
Office, Waiting Area, Reception, and Decorative Plants
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199 resident community capacity
1-bedroom apartments
Assisted Living
Respite Care
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Burbank-Glendale-Pasadena (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Affordable independent living with diabetes care options.
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