Eskaton Personal Care Svc in Fair Oaks, CA

Pros

• The staff are genuinely caring, dedicated, and go above and beyond for residents.
• Physical therapy is consistently on time and effective, helping residents regain mobility.
• Sandra Brown is repeatedly praised for exceptional, patient-centered admissions support.
• The facility is clean, well-maintained, and presents a welcoming, beautiful environment.
• The care provides peace of mind to families, with reliable and attentive staff.
• Activities staff, such as Brian, encourage engagement and bring joy to residents.
• The overall team is warm, friendly, and treats residents like family.
• The food is often described as good, sometimes better than at home.
• The rehabilitation environment, including the therapy gym, is supportive and well-equipped.
• Visitors feel welcomed and staff are responsive and respectful to both patients and families.
• Communications from staff are clear, informative, and helpful regarding requirements and care.
• The admissions process is smooth and stress-free thanks to proactive staff.

Cons

• The front door has been broken for months, signaling corner-cutting and safety concerns.
• The facility has been described as dirty, smelly, and poorly managed, with staff sometimes rude or unhelpful.
• Medication is not dispensed on time, and patients wait hours to see a doctor.
• Personal belongings frequently go missing, indicating a lack of security.
• The building is old and parking is limited, making visits difficult.
• Since the Fair Oaks takeover, there are complaints of neglect and poor communication, suggesting erosion of care quality.

Review

Eskaton Personal Care Svc in Fair Oaks is best suited for families seeking a skilled-nursing environment with a strong emphasis on rehabilitation, where a high-touch admissions process and a therapy-forward culture can help a loved one rebound from surgery, injury, or an acute health event. The community earns praise for attentive physical and occupational therapy, a capable nursing staff, and a generally homelike atmosphere that supports daily life while recovering. In particular, reviewers highlight the benefit of a robust therapy gym, timely PT sessions, and a care team that engages residents in activities and social opportunities. For families prioritizing visible compassion, consistent personal attention, and a clear pathway back to independent living, this facility stands out as a credible option.

For those who should consider alternatives, the red flags in several accounts cannot be ignored. Med management and timely physician involvement emerge repeatedly as problem areas, with reports of medication delays and slow doctor access - issues that can derail recovery or complicate post-acute plans. Administrative communication also surfaces as a concern, including difficulty reaching staff by phone or getting timely updates, and a few reviews describe changes in leadership or management after a takeover that left some families feeling unsettled. If reliable daily coordination, transparent notes, and prompt problem-solving are non-negotiable, it's prudent to compare other nearby options before committing.

On the upside, the strongest pros primarily center on care quality and the human touch. Families repeatedly commend the nursing staff for kindness and attentiveness, and they single out therapists for their skill and dedication. The facility's physical environment appears welcoming - clean rooms, comfortable spaces, and a therapy gym that supports meaningful progress. The admissions team, led by noted coordinators, is often described as patient, knowledgeable, and reassuring, smoothing transitions from hospital or home and helping families navigate insurance and paperwork. Residents frequently express appreciation for personal conversations, proactive problem-solving, and a sense that staff truly cares about individual improvements and daily quality of life.

Yet the main drawbacks are real enough to influence a decision. Several reviews describe frustrating experiences with maintenance and upkeep, including a door that has reportedly remained in disrepair for months, which can color a family's first impression and signal broader maintenance lapses. Others point to slow or inconsistent responses to calls, long waits for medications, and challenges with communication that leave families feeling out of the loop about care plans and daily progress. A few accounts verge into harsh assessments of disorganization or staff turnover since changes in management, painting a picture of a facility that can sometimes feel less stable or predictable than desired.

To balance the positives with the risks, prospective families should actively leverage the program's strengths while mitigating the weaknesses. Schedule comprehensive tours and insist on speaking with both the admissions team and the nurse manager to understand current processes for med dispensation, doctor rounds, and daily communications. Request concrete examples of routine daily notes, therapy progression plans, and family update protocols. If possible, interview several current families about their experiences with housekeeping, responsiveness, and safety. Establish a single point of contact - preferably a unit manager or the admissions coordinator - and set expectations for follow-ups and escalation.

In the end, Eskaton Personal Care Svc delivers compelling rehabilitation-focused care embedded in a warm, engaging environment. It is a strong match for seniors who need skilled nursing with consistent therapy, clear pathways to improvement, and a staff culture that often feels like a close-knit team of caretakers. The setting carries meaningful advantages for recovery and daily well-being, provided that medication reliability, communication, and steady administrative leadership are actively monitored and managed. If those operational guardrails are in place, this community can offer peace of mind and genuine progress toward restoring independence.

This part of Fair Oaks, California offers a variety of amenities that cater to seniors looking for a peaceful and convenient living environment. With several parks nearby such as Sacramento Bar and Effie Yeaw Nature Center, residents can enjoy outdoor activities and connect with nature. There are also multiple places of worship within a short distance, providing opportunities for spiritual fulfillment. In terms of healthcare, there are pharmacies like Rite Aid and CVS Pharmacy nearby, as well as medical facilities such as Mercy San Juan Hospital and UC Davis Medical Group for any healthcare needs. Additionally, there are various dining options including Chick-Fil-A and Pho Fresh for delicious meals. Overall, this area offers a balanced mix of recreational activities, healthcare services, and dining options for seniors looking to settle in Fair Oaks.

Parks

• Sacramento Bar (0.4 miles)
• Sunrise Area American River Parkway (0.9 miles)
• Effie Yeaw Nature Center (2.4 miles)
• Carmichael Park (2.9 miles)
• Ancil Hoffman Park (3.1 miles)
• Nimbus Flat (3.4 miles)
• Mission North Park (4.3 miles)

Places of Worship

• St Mel's Catholic Church (0.9 miles)
• Crossroads Christian Fellowship Wesleyan Church (2.5 miles)
• SDA Ukrainian Church (2.5 miles)
• Slavic SDA Church (4.3 miles)

Cafes

• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• KP International Market (2.9 miles)
• Starbucks (3.9 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Sunrise Village (1.8 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.7 miles)
• Walgreens (2.7 miles)
• Save Mart Supermarkets (2.7 miles)

Physicians

• EYEcenter Optometric (1.2 miles)
• Dr. Randolph Brown (1.3 miles)
• UC Davis Medical Group (1.9 miles)
• Mercy San Juan Hospital (2.9 miles)
• UC Davis Medical Group - Rancho Cordova (3.7 miles)
• Debruin Medical Center (4.5 miles)
• Linder Psychiatric Group (5.3 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• McDonald's (1.7 miles)
• In-N-Out Burger (1.7 miles)
• McDonald's (1.9 miles)
• Pho Fresh (2 miles)
• El Tapatio (2.1 miles)
• Raising Cane's Chicken Fingers (2.7 miles)

Hospitals

• San Juan Surgery Center (2.6 miles)
• Walnut Whitney (3.8 miles)
• Sacramento VA Medical Center (4.8 miles)

Theaters

• Century Theatre (4.3 miles)
• Folsom Century Theaters (4.6 miles)
• Country Club Cinema (6 miles)