Eskaton Personal Care Svc

Pros

• The staff at Fair Oaks Health Care Center is caring and professional across departments.
• Physical therapy is consistently on time and delivered by knowledgeable therapists.
• Sandra Brown in admissions is exceptional, going above and beyond to help families.
• The nursing team is attentive, compassionate, and dedicated to patient care.
• The facility is clean, organized, and welcoming to visitors.
• Activities staff, such as Brian, are persistent in encouraging resident participation.
• The center provides peace of mind and supports outings and connections with loved ones.
• Admissions and administrative staff, including Kaitlyn and Brandi, are helpful and patient.

Cons

• The reviewer noted the front door had been broken for months, implying corner-cutting by the staff.
• They said this was not a good look and would deter potential guests.
• They described the door as an eyesore that negatively affected the facility's presentation.

Review

Fair Oaks Health Care Center in Citrus Heights comes through in many people's eyes as a place of consistent care, genuine kindness, and thoughtful rehabilitation, even as a few practical bumps in the road remind readers that nothing is perfect. One reviewer openly called out a visible maintenance issue - the front door had been broken for months - and used that concern to illustrate how important first impressions matter to visiting families and speculative guests. Yet even with that critique, the same person reflected on the possibility that a well-maintained entrance is not the only measure of care, and they described a desire to have their mother stay somewhere that blends honest maintenance with attentive caregiving. The underlying message, repeated by others, is that the people inside Fair Oaks are what truly matter when a loved one is transitioning from hospital to a nurturing environment.

Alongside that note of concern are several glowing personal tributes to the staff's everyday performance. One reviewer shared that their wife spent 35 days at Fair Oaks and was treated wonderfully; they highlighted the staff as consistently great, with the physical therapy program running on time every day and delivered by knowledgeable professionals. The sentiment is simple but powerful: the quality of rehab and daily attentiveness can make a real difference in recovery, and this reviewer could not ask for more from the team during a challenging time.

A long-running, deeply grateful perspective comes from a family whose mother has lived at Fair Oaks for a year. The reviewer described the facility's initial impression as passable in the best possible terms - pass the "smell test," and it has held true ever since. They paint a vivid scene of a staff that is largely composed of people who genuinely care for the elderly, acknowledging that no organization runs perfectly all the time, but noting that caregivers who are truly passionate about their work outnumber those who are simply collecting a paycheck. The tribute also names a procession of individuals who stood out over the year: Brian in Activities for encouraging participation, Brandon and Larry in Facilities for promptly addressing room issues, and a host of others in Admissions, Activities, Nursing, Social Services, and the Business Office. The reviewer emphasizes the priceless peace of mind that comes from consistent, compassionate care, which allowed them to take their mother on day trips and revisit her old home - an emotional connection that mattered deeply. The piece closes with a strong invitation to potential families: visit the facility, talk to staff, and even ask current visitors about their experiences to gain a true sense of the place.

Personal rehabilitation stories also appear prominently. One account describes an abrupt fall that left a patient in need of surgery and long rehabilitation; yet thanks to the skilled nursing team with 24/7 RN supervision, the patient's spirits and health began to improve quickly. A Kaiser liaison named Unique is singled out as an advocate who championed the patient through the rehab process, illustrating the important bridge between hospital systems and the skilled nursing facility. The therapist team is highlighted for designing a progressive, mobility-centered program that enabled real gains - walker and wheelchair use gradually becoming feasible again - an arc of recovery that left the patient hopeful about regaining independence.

Positive social coverage extends beyond Fair Oaks itself and touches on Eskaton on Fair Oaks, where reviewers describe a caring staff and a sense of warmth that helps families feel confident about their decisions. In particular, Sandra Brown is repeatedly praised for going above and beyond to ease the process, with one reviewer noting that her support made a huge difference. Kaitlyn, who gave a warm, welcoming tour, is also remembered for setting a positive tone from the start. The overall impression across these reviews is that the environment on Fair Oaks - whether under the Fair Oaks banner or associated Eskaton facilities - is one where kindness, clarity, and patient-centered care are noticeable in everyday interactions.

Several reviewers circle back to the admissions experience as a critical pillar of confidence. Sandra Brown emerges as a standout in this regard, consistently described as kind, knowledgeable, patient, and professional. Her presence during the admissions process - and the calm, thorough way she answers questions - left families feeling reassured during what can be an emotionally charged time. Others in Admissions, such as Sandie and Reggie, are also praised for making the process smooth and comfortable, reinforcing the sense that the center's administrative team understands the anxieties of families navigating care requirements and funding such as Medi-Cal. Multiple testimonials emphasize that a strong admissions team is not just about paperwork; it's about guiding families with empathy and competence through a difficult transition.

Taken together, the collection of reviews paints a clear picture: Fair Oaks Health Care Center is seen by many families as a place where compassionate, capable care exists alongside real-world challenges. The strong points - cleanliness, organized operations, attentive nursing and therapy teams, proactive admissions support, and a culture of going above and beyond - are consistently highlighted. The testimonials also affirm that the center's staff treat residents with dignity, help families plan meaningful visits and activities, and provide the kind of continuity and reassurance that matters when a loved one needs long-term care. As with any facility, there are tangible areas to improve, such as maintenance aspects like the front door, but the prevailing mood is one of gratitude for the people who show up daily to care for others.

For anyone considering care for a loved one, these voices offer a layered, hopeful portrait of Fair Oaks Health Care Center: a place where the day-to-day dedication of staff like Brian, Brandon, Larry, Sandra, Sandie, Reggie, and many others translates into real, positive impact on residents and families. It's a reminder that, beyond the physical surroundings, the heart of a good care center lies in its people - their responsiveness, their empathy, and their unwavering commitment to keeping care at the center of health care.

This part of Fair Oaks, California offers a variety of amenities that cater to seniors looking for a peaceful and convenient living environment. With several parks nearby such as Sacramento Bar and Effie Yeaw Nature Center, residents can enjoy outdoor activities and connect with nature. There are also multiple places of worship within a short distance, providing opportunities for spiritual fulfillment. In terms of healthcare, there are pharmacies like Rite Aid and CVS Pharmacy nearby, as well as medical facilities such as Mercy San Juan Hospital and UC Davis Medical Group for any healthcare needs. Additionally, there are various dining options including Chick-Fil-A and Pho Fresh for delicious meals. Overall, this area offers a balanced mix of recreational activities, healthcare services, and dining options for seniors looking to settle in Fair Oaks.

Parks

• Sacramento Bar (0.4 miles)
• Sunrise Area American River Parkway (0.9 miles)
• Effie Yeaw Nature Center (2.4 miles)
• Carmichael Park (2.9 miles)
• Ancil Hoffman Park (3.1 miles)
• Nimbus Flat (3.4 miles)
• Mission North Park (4.3 miles)

Places of Worship

• St Mel's Catholic Church (0.9 miles)
• Crossroads Christian Fellowship Wesleyan Church (2.5 miles)
• SDA Ukrainian Church (2.5 miles)
• Slavic SDA Church (4.3 miles)

Cafes

• Starbucks (1.1 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• KP International Market (2.9 miles)
• Starbucks (3.9 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Sunrise Village (1.8 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Rite Aid (2.7 miles)
• Walgreens (2.7 miles)
• Save Mart Supermarkets (2.7 miles)

Physicians

• EYEcenter Optometric (1.2 miles)
• Dr. Randolph Brown (1.3 miles)
• UC Davis Medical Group (1.9 miles)
• Mercy San Juan Hospital (2.9 miles)
• UC Davis Medical Group - Rancho Cordova (3.7 miles)
• Debruin Medical Center (4.5 miles)
• Linder Psychiatric Group (5.3 miles)

Restaurants

• Chick-Fil-A (1.6 miles)
• McDonald's (1.7 miles)
• In-N-Out Burger (1.7 miles)
• McDonald's (1.9 miles)
• Pho Fresh (2 miles)
• El Tapatio (2.1 miles)
• Raising Cane's Chicken Fingers (2.7 miles)

Hospitals

• San Juan Surgery Center (2.6 miles)
• Walnut Whitney (3.8 miles)
• Sacramento VA Medical Center (4.8 miles)

Theaters

• Century Theatre (4.3 miles)
• Folsom Century Theaters (4.6 miles)
• Country Club Cinema (6 miles)