Hoover Adult Residential Fclty

Pros

• Silverado Escondido's staff provide excellent, patient-focused care to residents.
• The caregivers are engaging, friendly, courteous, and dedicated to each resident.
• The environment is nurturing, stimulating, clean, and home-like, with well-maintained gardens and park-like settings.
• Residents participate in activities such as exercise classes, cooking, and flower arranging, even at advanced ages.
• Silverado's memory care program is professional, loving, and characterized by open communication with families.
• The facility maintains low staff turnover and a culture of teamwork and compassion.
• Silverado is described by families as a first-class provider and among the best memory care facilities.
• The staff are animal-loving and care for residents' pets, contributing to a compassionate atmosphere.
• The decor and landscape provide a serene, retreat-like ambiance with mountain views.
• The staff welcome visits and assist families in adjusting to new life chapters, showing empathy and support.
• Personal care services such as showers, nails, and hair care are provided and appreciated by residents.
• Residents have freedom to walk throughout the facility and enjoy outdoor spaces, promoting independence and well-being.
• Families express gratitude and describe Silverado as a blessing and a perfect home and way of life.

Cons

• One reviewer described Natalie, the front desk receptionist, as a complete nightmare, noting she hung up after three calls and spoke with arrogance when she finally answered.
• A reviewer stated that the memory care facility they had previously used was not treating him well.

Review

Silverado Escondido Memory Care in Escondido emerges in these accounts as a place where long-term, heartfelt care is the norm and where families feel heard, supported, and hopeful about the aging journey of their loved ones. The descriptions collectively paint a picture of a campus where residents are treated with dignity and warmth by a consistently attentive team. Across years of residence and multiple generations of family involvement, revelers of care speak of staff who are not only skilled but genuinely dedicated to creating a nurturing home-like atmosphere.

One thread that runs through many testimonials is the sense of stability and continuity. Families emphasize that the staff who care for their loved ones have remained engaged and familiar, which matters deeply when memories and routines are precious. The compliments extend beyond routine tasks to the way the environment itself supports daily living: a cared-for backyard that residents enjoy, an abundance of activities, and plenty of opportunities to exercise, cook, plant, and engage creatively. Several reviews note that their loved ones continue to participate in meaningful activities - exercise classes, cooking, flower arranging - well into advanced ages, including centenarians. The tone is consistently reverent and grateful for the staff's ability to honor each resident's preferences and history while inviting new moments of joy.

The people at Silverado Escondido are repeatedly characterized as engaging, friendly, and genuinely good to residents. Reviewers describe staff as courteous, smiling, and attentive to individual needs, with a sense that they go above and beyond to ensure every resident feels valued. The presence of friendly animals - dogs and cats - that residents enjoy is highlighted as an additional source of comfort and companionship. Families speak of a community where visits are welcomed, where residents feel supported in social interaction, and where even the smallest acts - helping with showers, nails, hair, and grooming - contribute to a sense of well-being and self-respect.

Care extends beyond daily routines to address emotional and psychological needs. One account centers on a resident who struggled with anxiety, loneliness, and the aftermath of personal losses. Silverado's approach - addressing fears, providing companionship, and maintaining an environment that invites participation - helped this individual regain a sense of purpose and happiness. The reviewer notes that the resident now enjoys a full social life, engages in activities she loves, and, when visiting, is eager to return to her Silverado home. The overall message is that the facility doesn't merely manage symptoms of aging; it helps residents live their best lives within a supportive community.

The memory-care setting is consistently praised for its open, home-like atmosphere and its emphasis on freedom within safety. Several reviewers emphasize the ability for residents to move freely through the facility and into the outdoors, including a garden-like park setting. The staff's communication with families is highlighted as a standout feature - transparent, proactive, and collaborative in decision-making and problem-solving. The environment is described as modern and welcoming, with well-maintained landscapes and views that contribute to a peaceful, retreat-like experience during visits. In this sense, Silverado is portrayed as a place where professional care and a beautiful, comforting environment come together to create a real sense of home.

A number of stories stress the emotional relief and family reassurance that Silverado provides. One family member recounts how their uncle with dementia found compassionate, tailored care that matched his complex medical needs and life story. They emphasize minimal staff turnover, consistent caregivers who understand the patient's history, and a culture of empathy paired with high professional standards. In this narrative, the staff's attentiveness - ranging from medical management to everyday companionship - and their willingness to involve family in care decisions are consistently highlighted as strengths. The facility's animal-friendly culture is also noted in this context, with staff taking responsibility for the resident's beloved cat, Poppy, illustrating the depth of care extended to the whole household.

Despite the glowing praise, one review offers a candid note about a negative experience at the front desk. The reviewer described a difficult phone interaction with Natalie, expressing dissatisfaction with being hung up on and feeling dismissed. While this stands in contrast to the overwhelmingly positive impressions of the caregiving environment, it is presented as a single instance rather than a defining characteristic of Silverado. The broader body of reviews - countless stories of compassionate care, open communication, and a sense of community - appears to outweigh this single negative experience in the collective assessment of Silverado Escondido.

Taken together, these reviews portray Silverado Escondido as a first-class memory-care provider that families trust and recommend. They describe a campus with a low caregiver-to-resident ratio, a culture of teamwork and purpose-driven service, and a daily rhythm of activities designed to engage residents meaningfully. The care team is portrayed as loving, attentive, and professional, with long-tenured staff contributing to a comforting sense of continuity. For families seeking a place where residents are treated with respect, where staff know their names and histories, and where the home-like environment integrates medical oversight with genuine warmth, Silverado Escondido emerges as a compelling choice, often described as a place that feels like home rather than a facility.

In sum, these accounts converge on a portrait of Silverado Escondido as a sanctuary where elder care is delivered with compassion, competence, and a community spirit. Families repeatedly express gratitude for the care their loved ones receive, the opportunities for meaningful activity, and the sense that residents can live with dignity, safety, and joy. The combination of dedicated staff, engaging programs, animal companions, and a serene environment underpins a powerful message: Silverado is more than a memory-care facility - it is a trusted home where families find ongoing peace, connection, and hope for the years ahead.

Located in a convenient and accessible part of Escondido, California, this area offers a range of healthcare options including dental services, physicians, pharmacies, and nearby hospitals like Premiere Surgery Center and Palomar Medical Center Escondido. Residents can enjoy a variety of dining choices from fast-food favorites like McDonald's and Taco Bell to sit-down restaurants such as Burger Bench and Filippi's Pizza Grotto. For relaxation and leisure, there are several parks in the vicinity like Woodland Park and Kit Carson Park. Additionally, there are cafes like Starbucks for socializing or enjoying a cup of coffee. Nearby places of worship such as Mission Hills Church cater to spiritual needs while transportation options like MTS Del Lago Station provide easy access to public transit. Overall, this area offers a well-rounded living experience with convenient amenities for seniors looking to settle down in Escondido.

Physicians

• Peter Do DDS - Escondido Dentist, Implant Dentist (0.7 miles)
• Las Palmas Medical Group (0.9 miles)
• VA Clinic Escondido (1.1 miles)
• Dr Schiffmans (1.1 miles)
• Richard M. Foxx, MD (1.1 miles)
• Valley Parkway Medical Building (1.2 miles)
• Brano Cizmar, MD (1.2 miles)

Restaurants

• McDonald's (0.9 miles)
• Taco Bell (1.2 miles)
• Burger King (1.3 miles)
• Burger Bench (1.5 miles)
• Plan 9 Alehouse (1.5 miles)
• Yoshinoya Escondido (1.5 miles)
• Filippi's Pizza Grotto Escondido (1.6 miles)

Pharmacies

• Walgreens (0.9 miles)
• Good Neighbor Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Vons Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.7 miles)

Hospitals

• Premiere Surgery Center (1.7 miles)
• Palomar Medical Center Escondido (3.1 miles)
• Pomerado Hospital (10.1 miles)

Cafes

• Starbucks (2.9 miles)
• Okavango Outpost (5.5 miles)
• Mostra Coffee 4S (8.8 miles)
• Starbucks (8.9 miles)
• Starbucks (9.8 miles)
• Starbucks (10.2 miles)

Parks

• Woodland Park (3.5 miles)
• Kit Carson Park (4.5 miles)
• Montiel Dog Park (5.4 miles)
• Santa Fe Hills Park (6.5 miles)
• Rancho Bernardo Community Park (6.6 miles)
• Liberty Park (7.7 miles)
• San Elijo Hills Park (8 miles)

Places of Worship

• Mission Hills Church (4.4 miles)

Transportation

• MTS Del Lago Station (4.9 miles)

Theaters

• Regal Edwards San Marcos (7 miles)