A Servant's Heart Care Solutions

Pros

• The front office staff are friendly, professional, and responsive, making appointments convenient and handling insurance billing promptly.
• Dr. Carter explains procedures patiently and takes time to answer all questions.
• Dr. Carter and her team are wonderful, professional, and accommodating.
• Katie Moreno, NP, provides excellent care and clearly explains cardiac findings.
• The front desk staff are welcoming with minimal wait times.
• Dr. Stephanie Carter is kind, attentive, and explains what's wrong and what the treatment involves.
• Kellie, the physician's assistant, is great.
• The cardiology team ensures patients feel secure by answering questions thoroughly.
• Dr. Mehboob is friendly, easy to talk to, and explains health concepts in simple terms; the staff are patient and welcoming.
• The practice offers on-site nuclear stress tests and echocardiograms and a telehealth option to review results, which patients appreciate.

Cons

• The reviewer felt the doctor was professional but not warm.
• The reviewer did not like how Dr. Mehboob treated his staff; they seemed stressed.
• Mehboob came across as arrogant, suggesting he thinks more of himself than he should.
• The staff were interrupted by Mehboob, who barked orders at them.
• Mehboob rudely interrupted the reviewer during a medical records issue and told them to move away from the counter.
• The reviewer waited about 45 minutes past the appointment time.
• The reviewer was irritated by the doctor's rude behavior.
• The reviewer advised that if someone wants to feel cared about, they should not come to him.

Review

The experiences shared about Coastal Cardiovascular Care paint a clear picture of a practice that many patients value for its efficiency, accessibility, and the warmth of its team. Across several reviews, the front office is repeatedly praised for being courteous, responsive, and well-organized. Patients note that a phone call to schedule an appointment is often answered promptly, making the process smooth and convenient. Billing and insurance questions are handled quickly, which helps patients feel supported from the moment they step into the office. In short, the administrative side of the visit frequently sets a positive tone, allowing patients to focus on their care without lingering administrative stress.

Central to these positive experiences is the care delivered by the physicians and practitioners. Dr. Carter, in particular, stands out in multiple reviews for her patient-centric approach. Several patients emphasize that she dedicates ample time to address questions and concerns, explaining procedures in a way that is easy to understand. One reviewer explicitly says Dr. Carter "will give you all the time you need to answer all your questions and needs," and another notes that she takes time to explain what's happening and what the treatments will entail. This combination of attentiveness and clear communication helps patients feel understood and reassured as they navigate cardiac care.

The practice also features practitioners who explain complex cardiac findings with clarity and care. Katie Moreno, NP, receives high praise for her ability to explain cardiac findings in a manner that patients can grasp, paired with a welcoming front desk and minimal wait times. Another patient recounts a visit with Dr. Stephanie Carter, describing her as kind and thorough, with explanations that helped the patient understand what was wrong and what the treatment would involve. These insights into diagnostic results and treatment plans appear to be a common thread, contributing to a sense of empowerment and confidence in the care team.

There is also strong enthusiasm for the team's accessibility and the option to engage with care on different levels. Several reviews highlight the value of on-site testing and the ability to review results with the doctor, sometimes via telehealth, which minimizes extra trips. One patient who switched to the practice notes a consistently positive experience across four visits, with friendly, personable staff and the ability to complete important tests - such as a nuclear stress test and an echocardiogram - on-site. The option to discuss results remotely through telehealth is especially noted as a thoughtful convenience that respects patients' time and needs.

Dr. Mehboob receives a mixed but instructive set of remarks that illustrate the range of patient experiences. In one instance, a patient is impressed by his friendliness, approachability, and down-to-earth explanations, with a sense that he takes his time and asks good questions, while the staff is described as patient and welcoming. This patient would highly recommend Dr. Mehboob and the office's approach. Yet another review offers a sharper critique, describing Dr. Mehboob as professional but not warm, with a perception that he interrupts staff and can be curt with patients during a transcription or records transfer issue. The reviewer even characterizes this encounter as not feeling cared about, suggesting that bedside manner can vary and may impact the perceived warmth of the experience. These opposing views underscore that personal chemistry and bedside manner can influence overall satisfaction, even within the same practice.

Another clinician who leaves a strong impression is Dr. Jacoby. A new patient who has completed several visits reports a consistently positive trajectory, praising the friendliness and personable nature of the staff and noting that essential testing - nuclear stress testing and echocardiography - can be conducted on-site. The patient also appreciates the option to review test results via telehealth, and they feel comfortable recommending Dr. Jacoby to others seeking a good cardiologist. This feedback highlights a growing trend in patient-centered care: integrated services and flexible follow-up options that make complex cardiovascular care more accessible and reassuring.

Taken together, these reviews portray Coastal Cardiovascular Care as a practice that many patients trust and value for its comprehensive services, accessible testing, and a staff that often goes above and beyond to make visits efficient and informative. The overall message is one of appreciation for a team that demonstrates professionalism, kindness, and a willingness to spend time with patients to ensure they understand their condition and their treatment options. While individual experiences vary - particularly regarding aspects of bedside manner - most patients converge on the sentiment that the office delivers high-quality cardiovascular care in a thoughtful and patient-centered way.

This part of Encinitas, California, offers a convenient location with easy access to various amenities essential for senior living. There are multiple pharmacies nearby, including CVS Pharmacy and Walgreens, ensuring easy access to medication and healthcare supplies. Physicians such as Dr. Matthew M Schultzel and skincare specialists at Skincare Physicians & Surgeons are also within close proximity for your medical needs. Additionally, there are several reputable restaurants offering a variety of dining options, as well as cafes like Ironsmith Coffee Roasters and Starbucks for a relaxing cup of coffee. For recreation, parks like Olympus Park and San Elijo Lagoon Nature Center provide opportunities for leisurely walks in nature. The area is also served by transportation options such as McClellan-Palomar Airport, making travel convenient if needed. Overall, this neighborhood in Encinitas provides a comfortable and accessible environment for seniors looking to settle down in a vibrant community.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (1.5 miles)
• Sav-On Pharmacy (2.7 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.2 miles)

Physicians

• Matthew M Schultzel, DO (0.6 miles)
• Skincare Physicians & Surgeons (0.7 miles)
• Wheeler & Seul Oral Surgery (1.6 miles)
• Carlsbad Shores Family Dentistry (4.5 miles)
• Carla Celene Schuermann-Berryman, MD (5.1 miles)
• Orthopaedic Specialists of North County (5.9 miles)
• Scripps Coastal Medical Center (6.4 miles)

Restaurants

• In-N-Out Burger (1.4 miles)
• Plant Power Fast Food (1.6 miles)
• Pannikin Coffee & Tea (2.4 miles)
• Shake Shack (2.4 miles)
• Pacific Coast Grill (2.7 miles)
• Chart House (2.8 miles)
• The Fish Market Del Mar (4.8 miles)

Hospitals

• Scripps Memorial Hospital Encinitas (1.7 miles)
• Scripps Clinic (7.9 miles)
• Optum - Carlsbad State (9.3 miles)

Cafes

• Ironsmith Coffee Roasters (2 miles)
• Goodonya (2 miles)
• Starbucks (2.2 miles)
• Starbucks (2.8 miles)
• Claire's on Cedros (3.8 miles)
• Starbucks (3.8 miles)
• Barefoot Coffee Roasters (4.3 miles)

Parks

• Olympus Park (2.5 miles)
• San Elijo Lagoon Nature Center (2.6 miles)
• Fletcher Cove Park (4.1 miles)
• Alga Norte Community Park (4.6 miles)
• San Elijo Hills Park (4.9 miles)
• Solana Ranch Park (6.9 miles)
• Montiel Dog Park (8.5 miles)

Transportation

• McClellan-Palomar Airport (CLD) (5.4 miles)

Theaters

• Regal Edwards San Marcos (7.1 miles)