971 Big Sur Court, El Dorado Hills, CA 95762
For more information about senior living options: (866) 208-4318
Hillcrest Care Costs & Pricing
Hillcrest Care offers a private room at a monthly cost of $4,500, which positions it above both the county and state averages. In El Dorado County, the typical cost for a private room is approximately $3,680, while in California as a whole, the average stands at around $3,939. This pricing reflects Hillcrest Care's commitment to providing enhanced services and amenities that may justify the higher rate. While it is essential for prospective residents and their families to consider budget constraints, many also weigh the overall value offered by Hillcrest Care, including personalized care and quality of life improvements.
| Floor plans | Hillcrest Care | El Dorado County | California |
|---|---|---|---|
| Private | $4,500 | $3,680 | $3,939 |
Assisted Living communities with a similar price nearby
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About the same
Montclair Villa
$4,500 / month11.0 miles away -
from +$500 / mo
Bethesda Senior Care
$5,000 / month8.1 miles away -
from +$500 / mo
Friendly Care Home II
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Sunriver Senior Care
$4,500 / month10.6 miles away -
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Ferrari
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Overall Review of Hillcrest Care
Pros
Residents are treated lovingly and with individualized attention.- Juliette is consistently kind and caring and keeps families informed about their loved ones’ status and needs.
- Juliette is an excellent cook who goes out of her way to prepare residents’ favorite foods.
- The facility is highly recommended to families facing difficult caregiving decisions.
- The home-like environment makes residents feel truly at home.
- The caregiving team is extremely kind and well-loved by residents.
- The owners genuinely care about tenants’ well-being and go above and beyond.
- The locations offer beautiful settings, good-sized rooms, and friendly, competent staff.
- Celebrations, such as milestone birthdays, are thoughtfully organized with engaging activities and meals.
- Private rooms with full assisted living services meet residents’ needs.
Cons
There were no security measures in place at the facility.- On-duty staff reportedly slept at night, leaving no one awake at all times.
- The new-resident special rate was increased by $400 after only five months.
- Rent was increased by nearly $1,000 with less than a week’s notice.
- Management did not help and failed to communicate, resulting in conflicting answers about the father’s affairs.
- The father’s wallet disappeared after his death, and nothing was done to locate it.
- The reviewer found the sign nonsensical.
Review
Hillcrest Care in El Dorado Hills is best suited for families seeking a warm, home-like living environment where caregivers know residents well and relationships feel long-standing. This community fits seniors who respond to daily familiarity, personal attention, and the sense that care happens within a real home rather than a clinical setting. Private rooms and a focus on individualized routines support residents who thrive on consistency, meaningful meals, and intimate moments with staff who treat them like family. For seniors who prize warmth, personal cooking, and a feeling of belonging, Hillcrest Care stands out as a practical, emotionally rich option.
The strongest positives are the people and the atmosphere. Families repeatedly highlight caregivers who genuinely care, with notable individuals who become trusted anchors for residents. The same staff members are frequently mentioned for cooking favorites, keeping residents informed, and building trust that translates into better daily engagement, meals that are actually eaten, and residents who greet aides as “buddies.” The home environment is described as comfortable and welcoming, with social rituals and celebrations that create a sense of community. Petty friction between administration and families feels distant when the daily experience is one of kindness, reliability, and a feeling that staff want the best for each resident.
Yet the care has significant, tangible drawbacks that cannot be ignored. Safety concerns surface clearly in several accounts, including a dementia patient wandering away in the past and the subsequent realization that security measures were initially insufficient. The response, adding window and door alarms, signals recognition of risk, but it also exposes a foundational flaw: the absence of robust, ongoing supervision and a clear plan for nighttime coverage. In other words, the core care model relies on attentiveness from on-site staff, but there are credible reports of sleep-time gaps and questions about who is awake and watching at all times. These gaps matter most for residents with advanced dementia or unpredictable needs.
Financial transparency and consistency also pose recurring tensions. Several families describe aggressive rent or rate increases after move-in, with insufficient notice and dispute over reimbursements after a loved one’s passing. The tension between the emotional value of a home-like experience and the practical reality of pricing stability creates a meaningful trade-off. When price changes arrive abruptly, the sense of family security can erode, even as families recognize the care and camaraderie that come with the staff and environment. This combination, excellent personal care paired with uncertain economics, requires careful scrutiny from prospective buyers.
In practice, the positives can outweigh the negatives for certain buyers, provided the main risks are acknowledged and actively managed. If the priority is a nurturing, intimate setting where staff develop real rapport with residents, Hillcrest Care delivers. The home-like routines, personal cooking, and celebratory events create emotional nourishment that can be transformative for residents who might otherwise drift in more impersonal settings. The downsides, security gaps, night coverage questions, and price volatility, can be mitigated by asking pointed questions up front: How is night supervision handled? What are the exact terms of any rate changes, and is there a cap or predictable schedule? What safeguards exist to prevent loss of personal items, and how are disputes with administration resolved?
For families considering alternatives, the signal is clear: Hillcrest Care excels when the goal is genuine relational care and a true home ambiance, not when rapid response to complex medical needs, heavy medical oversight, or price predictability are the top criteria. Those requiring constant, professional-level supervision, 24/7 awake staffing, or a memory-care focus with rigorous security may find stronger alignment elsewhere. Likewise, households that cannot tolerate ambiguous pricing or inconsistent notice should compare other communities with transparent contracts and steadier financial terms. Prospective residents should visit with a concrete checklist: observe night coverage, tour the kitchen for dietary consistency, meet front-line caregivers, and request written details about safety measures, transportation options, and a clear fee schedule. Hillcrest Care offers a compelling, heartfelt option, but only for families willing to balance warmth with attentive scrutiny of security and costs.
6 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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