Heart & Hand in El Centro, CA

499 South Sunset Drive, El Centro, CA 92243

For more information about senior living options: (844) 490-3973

4.1 from 13 reviews
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Assisted Living Board and Care Home

Overall Review of Heart & Hand

Pros

  • pro The assisted living home is very clean and professional, with residents appearing comfortable and happy and staff who are kind.
  • pro The high level of care and love enables loved ones to stay at home as they wish.
  • pro Heart & Hand is locally owned and managed by Imperial Valley residents who are hands-on every day and always accessible by phone.
  • pro It is a clean, beautiful house in a beautiful neighborhood, with homemade food prepared from personal recipes.
  • pro The aroma of home-cooked meals greets visitors at the door.
  • pro Heart & Hand is the kind of home loved ones deserve, with the owners putting their heart into everything.
  • pro The staff are awesome, compassionate, genuine, and care for residents as if they were their own family.
  • pro The care team is experienced and caring, and the facility is very clean with homemade food.
  • pro The activities keep residents active and engaged.

Review

Heart & Hand in El Centro is best suited for families seeking a warm, home-like assisted living environment where local ownership means hands-on management, daily care with a personal touch, and truly homemade meals. This community excels for seniors who value a cozy, family-driven setting over a large institutional campus, where staff know residents by name, and owners remain directly reachable for questions or concerns. It's a strong match for those who want an intimate atmosphere, reliable daily assistance, and active daily living in a neighborhood that feels like a home rather than a facility.

The clearest strengths are evident in cleanliness, atmosphere, and the quality of daily interactions. Residents appear comfortable and content, and the staff are singled out as kind, compassionate, and genuinely invested in each person's well-being. Families repeatedly note the owners' hands-on involvement and accessibility, which translates into a responsive quick-communication channel and a sense that concerns are addressed promptly. The environment is described as clean and well-maintained, with a home-like cadence that reinforces a feeling of belonging rather than pressure or clinical distance.

Another standout is the culinary and social fabric of life at Heart & Hand. Homemade meals sourced from personal recipes create a comforting everyday dining experience that resonates with families who associate food with care and hospitality. The setting is described as peaceful and inviting, often reinforcing the impression that residents are nourished not only physically but emotionally. Activities are highlighted as a meaningful part of the routine, keeping residents engaged, stimulated, and connected to one another - an important factor for families prioritizing ongoing social and cognitive engagement.

These strengths offset several practical considerations, but they do require a balanced view. The majority of reviews are highly favorable, underscoring a level of attentive care and a sense of family belonging. Yet a small portion of feedback exists, indicating that not every experience meets the same mark. That reality emphasizes the need for prospective families to assess fit against personal expectations - especially around communication, responsiveness to questions, and the degree of independence or medical oversight their loved one requires. The local ownership structure helps mitigate potential frustrations when issues arise, because leadership is visibly present and accessible.

For families weighing Heart & Hand, the decision hinges on matching personal priorities with the community's strengths. Those who prize a small, intimate setting, where staff know residents well and share in daily rituals, will likely find the strongest alignment. The on-site owners and consistently clean, homey environment offer tangible reassurance to relatives who want reassurance that needs will be anticipated and met with warmth. However, families seeking extensive medical services, specialized therapies, or the scale and sophistication of a larger campus should consider alternatives that can provide those capacities more readily.

In short, Heart & Hand represents a compelling choice for seniors who thrive on personal connection, hands-on leadership, and the comfort of a home atmosphere complemented by homemade meals and engaging activities. It is less suited for those who require intensive clinical care, highly structured programming, or a hospital-like setting. Prospective movers should visit with questions about staff ratios, meal flexibility, and how independent the resident can remain while still receiving essential support. When those factors align, this locally owned home in the Imperial Valley can deliver a reassuring, family-centered residency that many families value as the right place for their loved one to age with dignity and joy.

Features

Housing

  • 14 resident community capacity 14 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Imperial County (3 miles away) Imperial County (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heart & Hand is an assisted living community located in El Centro, CA. Our facility provides a comfortable and home-like environment for seniors who require assistance with their daily living activities.

Our board and care home offers a range of amenities to ensure the comfort and well-being of our residents. These include a dining room where nutritious meals are served, fully furnished rooms for a cozy living experience, and a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are also provided to maintain a clean and tidy living environment.

We understand that moving can be stressful, which is why we offer move-in coordination assistance to make the transition as smooth as possible for our residents. They can rest assured knowing they have everything they need to feel at home, including telephone services and Wi-Fi/high-speed internet access.

At Heart & Hand, our dedicated care staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with health care providers to ensure coordinated care for our residents. For those with diabetes or specific dietary needs, we offer specialized diets tailored to their requirements. Our skilled staff also takes care of meal preparation and service to meet the nutritional needs of each individual.

Medication management is another essential service we provide to help seniors stay on top of their medication schedules. We understand the importance of adhering to prescribed medications for optimal health outcomes.

Transportation arrangements are made for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, transportation is available for other outings and errands.

Heart & Hand's assisted living community offers scheduled daily activities to keep residents engaged and active. Whether it's socializing with fellow residents or participating in recreational activities, there's always something enjoyable happening within our community.

Furthermore, our convenient location provides easy access to various amenities nearby. There are cafes, restaurants, parks, pharmacies, physicians' offices, places of worship, theaters, and transportation options all conveniently located to cater to our residents' needs.

At Heart & Hand, we strive to provide a warm and caring environment that supports our residents' overall well-being.

Nearby Places of Interest

Restaurants

  • Burgers & Beer (1.1 miles)
  • Jack In The Box (1.2 miles)
  • El Pollo Loco (1.6 miles)
  • Tortas Omar (1.7 miles)
  • Farmer Boys (2 miles)
  • Subway (2.1 miles)
  • Applebee's (2.1 miles)

Physicians

  • Valley Pediatric Health (1.3 miles)
  • Unidad Medica Novamed (10.7 miles)
  • Dr. Gabriel Hernandez de Anda (10.9 miles)
  • Instituto de Ojos SC (10.9 miles)
  • Lai Christopher MD Orthopedic Surgeon (12 miles)
  • George Carr Fareed (12 miles)
  • Curiel Vision Center (12.6 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Rite Aid (9.1 miles)
  • CVS Pharmacy (10.1 miles)
  • Farmacias de Similares (10.6 miles)
  • Farmacias Benavides (11.9 miles)
  • Brawley Pharmacy (12 miles)
  • Ameri Mex Pharmacy (12 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.7 miles)

Cafes

  • Starbucks (1.9 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.4 miles)
  • Starbucks (3.5 miles)
  • Starbucks (11.8 miles)
  • Dairy Queen (11.8 miles)
  • Caffenio (11.8 miles)

Theaters

  • Cinemark (3.9 miles)
  • Cinépolis (13.6 miles)
  • Cinépolis (13.7 miles)

Places of Worship

  • Saint Anthony-Padua Catholic Parish (4 miles)
  • Faith Assembly (4 miles)
  • Calexico Seventh day Adventist Church/Iglesia Adventista de Calexico (10.1 miles)
  • Iglesia Apostolica (13.4 miles)
  • First Presbyterian Church Of Brawley (13.5 miles)
  • Victory Outreach (13.5 miles)
  • Seventh Day Adventist Church (13.7 miles)

Parks

  • The Park (4.7 miles)
  • Parque Público Col. Sta. María (13.1 miles)
  • Lions Field (13.9 miles)

Hospitals

  • Clínica de las Californias (10.6 miles)
  • Hospital Hispano Americano (10.8 miles)
  • Pioneers Memorial Hospital (11.9 miles)
  • Royal Convalescent Hospital (12.8 miles)
  • Imperial Heights Healthcare & Wellness Centre (12.8 miles)
  • Centro de salud Flores Magón (13.8 miles)
  • Hospital de la Familia (14.2 miles)

Frequently Asked Questions

Where is Heart & Hand?

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