Arceaga Care Home

Pros

• The facility is nice and the staff are friendly.
• A longtime staff member's family says it's the best place to take loved ones.
• The staff are wonderful.
• It offers great music programs for residents.

Cons

• The staff were mean to her.
• The facility failed to communicate with the family upon her release.
• There was no meeting before her release.
• The facility was very unorganized.
• They released her at 11:00 a.m. while she was screaming in pain by noon.
• The staff were rude on departure.
• There is a belief that there is a better place to take loved ones.
• The reviewer would not trust any other facility.

Review

The collection of remarks about Eskaton Village Carmichael presents a place that can feel like two different worlds at once. On one hand, there are warm, trusting expressions from families who feel confident about bringing their loved ones to this community. In one account, a family member speaks highly of someone who spent many years there, describing the place as the best option for taking care of loved ones and insisting they wouldn't trust anywhere else. That voice conveys a strong, enduring loyalty to the facility and the care they associate with it, rooted in a long-standing personal connection.

Alongside that positive voice, other family members share a more mixed or critical perspective. One family describes their mother's experience in the skilled nursing facility at Eskaton Village Carmichael as troubling. They recount that the staff were mean to their mother, with the exception of one nurse who stood out as kind. The account emphasizes a lack of communication during a transition: there was no meeting before the mother's release to another nursing home, and the facility was described as disorganized. The mother was released at 11:00 am and, within an hour, was in visible pain, which added to the distress of the moment. The narrative notes a stark contrast between how the mother appeared upon arrival - described as very nice - and how she felt at departure, described as very rude, leaving the family to question whether the experience could be improved.

In the same thread of remarks, there is an explicit sentiment about the discharge process and overall communication. The reviewer who described the release situation highlighted the absence of a formal meeting prior to release and characterized the process as poorly organized. The emotional impact of the early, painful release underscored a demand for better coordination and more sensitive handling of transitions out of care. This perspective contrasts with the more favorable view found in other comments and illustrates how experiences can vary widely within the same facility.

Despite the pointed criticisms, there are clear affirmations about what works well at Eskaton Village Carmichael. One commenter simply states "Wonderful staff," signaling that at least some residents and families feel genuinely cared for by the team. This kind of praise points to daily acts of kindness, attentiveness, and professionalism that can make a meaningful difference in residents' lives, even when other parts of the system - like discharge planning - are challenging.

Another positive note highlights the activity and enrichment opportunities available to residents: "Great music programs for residents." This comment emphasizes the value of engaging activities that contribute to a sense of community, joy, and well-being for those living in the facility. Programs like these can be an important aspect of quality of life in long-term care, helping to nurture connection, memory, and enjoyment among residents.

Taken together, the remarks paint Eskaton Village Carmichael as a place with real strengths and real challenges. On the strength side, there are stories of loyal families, dedicated staff, and meaningful programs that improve daily life - praise for the staff's compassion and for specialty activities like music that brighten residents' days. On the challenge side, there are serious concerns about communication, discharge planning, and consistency in how residents are treated during transitions. The contrasting experiences suggest that quality can vary by person, department, and circumstance, underscoring the importance of continued attention to employee training, family engagement, and coordinated discharge processes.

Overall, the impressions left by these accounts are that Eskaton Village Carmichael can be a nurturing, lively community for some residents, with staff who care deeply and programs that enrich daily life. Yet the same facility also faces calls for improvement in how it communicates with families, prepares residents for discharge, and ensures that transitions out of care are as smooth and compassionate as possible. For families weighing their options, these mixed experiences highlight the importance of visiting, asking detailed questions about discharge procedures, and paying attention to both the daily atmosphere and the specifics of how staff handle transitions.

This part of Carmichael, California offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With several parks nearby such as Ancil Hoffman Park and Effie Yeaw Nature Center, residents have plenty of opportunities to enjoy nature and outdoor activities. Additionally, there are several pharmacies in close proximity for easy access to medication and healthcare services. For those seeking spiritual fulfillment, there are several places of worship including Slavic SDA Church and St Mel's Catholic Church. As for dining options, there are various restaurants offering a range of cuisines such as Pho Fresh and Sala Thai. With hospitals like Walnut Whitney and Sacramento VA Medical Center within a short distance, seniors can feel assured that they have access to quality healthcare facilities. Overall, this area provides a serene and convenient setting for seniors looking to settle down in Carmichael.

Parks

• Ancil Hoffman Park (0.2 miles)
• Effie Yeaw Nature Center (0.7 miles)
• Carmichael Park (0.8 miles)
• Mission North Park (1.7 miles)
• William B Pond Recreation Area (1.9 miles)
• Sacramento Bar (3.1 miles)
• Sunrise Area American River Parkway (3.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Raley's Pharmacy (1.8 miles)
• Save Mart Supermarkets (2.1 miles)
• Rite Aid (2.2 miles)
• Walgreens (2.7 miles)

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (2.2 miles)
• KP International Market (2.7 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (4.2 miles)

Hospitals

• Walnut Whitney (1.4 miles)
• San Juan Surgery Center (3.5 miles)
• Sacramento VA Medical Center (3.6 miles)
• Greater Sacramento Surgery Center (4.7 miles)

Places of Worship

• Slavic SDA Church (1.4 miles)
• Crossroads Christian Fellowship Wesleyan Church (3.3 miles)
• SDA Ukrainian Church (3.4 miles)
• St Mel's Catholic Church (3.6 miles)

Restaurants

• Pho Fresh (1.9 miles)
• McDonald's (2.9 miles)
• McDonald's (3 miles)
• Chick-Fil-A (3 miles)
• Sala Thai (3 miles)
• In-N-Out Burger (3 miles)
• McDonald's (3.2 miles)

Theaters

• Country Club Cinema (3.1 miles)
• Century Theatre (4.3 miles)

Physicians

• EYEcenter Optometric (3.1 miles)
• UC Davis Medical Group - Rancho Cordova (3.2 miles)
• Dr. Randolph Brown (3.3 miles)
• Alocozy, M Nadir MD: M Nadir Alocozy, MD (3.4 miles)
• Mercy San Juan Hospital (3.6 miles)
• UC Davis Medical Group (3.7 miles)
• Griffin & Reed Eye Care (5.1 miles)