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4.4 from 27 reviews
5 stars
18
4 stars
5
3 stars
1
2 stars
2
1 stars
1
Overall Review of Evergreen Retirement
common22 reviews mention this
Staff care and responsiveness stand out
Residents and families consistently describe the staff as welcoming, attentive, and responsive to needs.
Across many reviews, residents and families say the staff is warm, genuinely caring, and easy to reach when questions come up. Several people highlight moments where staff helped right away, while others describe long-term support and respectful care. A few reviews also mention problems with staff access or behavior, but even those accounts point to strong expectations for responsiveness and follow-through.
common8 reviews mention this
Activities keep residents engaged
Residents describe a steady mix of activities that helps them stay social and involved.
Multiple reviews mention community-sponsored events and a daily rhythm of activities, including classes and group outings. Families describe residents as engagedâforming friendships, going to things together, and staying active. Even when reviewers raise other concerns, they still often acknowledge the presence of ongoing programming and social options.
caveat7 reviews mention this
Meals and dining vary by review
Dining is a recurring point, with some residents very satisfied and others sharply critical.
Several reviews praise meal quality and say residents are well fed, with options at mealtimes and regular dining in a dedicated dining room. Some families also describe diet-related needs being accommodated through available options. Other reviews include negative experiences, including complaints about food quality and consistency, so opinions on dining are mixed.
caveat2 reviews mention this
Medication help is a mixed story
Medication handling and communication come up as concerns in a small subset of reviews.
One negative review describes problems with medication during check-in and a breakdown in accountability and communication. Another review complains about a lack of care when assistance was needed and notes long delays reaching staff. Together, these accounts suggest that while many families are happy with day-to-day support, medication and response timing are areas to confirm during a visit.
common3 reviews mention this
Pricing is often described as affordable
Families frequently describe Evergreen as affordable compared with alternatives they considered.
Some reviewers say the community fit their budget and was chosen for affordability and overall value. One family also states it was cheaper than other places they compared. Another review calls it reasonably priced, even while noting separate concerns about operations.
caveat4 reviews mention this
Building condition and room size opinions differ
Reviews are mixed on room size and how updated the facility feels.
Several reviewers describe the environment as clean and well-maintained, and they comment on comfortable, well-designed spaces. At the same time, at least a couple of reviews criticize the building as old or needing upgrades. One review also says rooms felt too small and lacked a home-like feel, so it may be worth viewing the room type youâre considering in person.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
1-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Independent Living
Respite Care
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
VA Benefits Consultation
Wellness center
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (3 miles away)
Los Angeles International (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Walking wheelchair assistance
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Restaurants
Bob's Big Boy (0.1 miles)
Chick-Fil-A (0.7 miles)
Porto's Bakery & Cafe (1 miles)
Transformers: The Ride - 3D (1 miles)
Revenge of the Mummy - The Ride (1.1 miles)
WaterWorld (1.2 miles)
Taco Bell (1.5 miles)
Cafes
Starbucks (0.2 miles)
Starbucks (1.5 miles)
Starbucks (1.7 miles)
Starbucks (3.3 miles)
The Butcher, The Baker, The Cappuccino Maker (4.7 miles)
Alfred Coffee & Kitchen (5.1 miles)
Proof Bakery (5.5 miles)
Pharmacies
CVS Pharmacy (0.5 miles)
Rite Aid (1 miles)
CVS Pharmacy (1.3 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.6 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2.1 miles)
Hospitals
Providence St Joseph Medical Center (1 miles)
Theaters
Universal Cinema AMC at CityWalk Hollywood (1.2 miles)
Evergreen Retirement on seniors.fyi includes 35 photos including images showing interior, decor, bedroom, living room, dining, architecture, natural light, hallway, and more.
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The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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