Evergreen Retirement

Pros

• The staff at Evergreen Retirement Residence is attentive and caring.
• The location of Evergreen Retirement Residence is great, with nearby amenities.
• The in-house doctor at Evergreen Retirement Residence provides convenient medical care.
• There are plenty of activities and social opportunities available at Evergreen Retirement Residence.
• The rooms at Evergreen Retirement Residence are nice and the residents seem happy overall.
• Evergreen Retirement Residence has a residential feel rather than a nursing home feel.
• The views from the balcony at Evergreen Retirement Residence are fantastic.
• The staff at Evergreen Retirement Residence seems to genuinely care about the residents' well-being.

Cons

• The one complaint we have is that there is perhaps not always enough staff.
• The staff that works there seem caring and attentive, but also seem overworked & a little stressed.
• We didn't like Evergreen. The rooms were very small and there was only pretty much room for a twin-sized bed and maybe a dresser.
• It wasn't what we were looking for.
• The inside of the building was old and needed some upgrading.
• There is a culture of lack of responsibility at this facility.
• They really have bad communication between the staff.

Review

Evergreen Retirement Residence has received a variety of feedback from families placing their loved ones in the facility, highlighting both strengths and weaknesses. Several reviewers emphasize the attentive care provided by the staff, as well as the comprehensive healthcare services available on-site, including a visiting doctor and physical therapy. The ambience of Evergreen is asserted to be pleasant and residential rather than institutional, which is a significant factor for many families seeking an ideal living environment for their elderly relatives. The interior design is described favorably by some, noting that it feels welcoming and less like a traditional nursing home.

For one family, Evergreen provided a seamless transition for their father; they appreciate the active lifestyle offered to residents, citing numerous activities such as exercise classes and recreational options like pool tables. Many residents dine together in a communal dining room, promoting social interaction?an aspect highlighted positively by several families. Reviewers frequently mention the quality of food served at Evergreen, indicating satisfaction among residents regarding meal options available each day. Choices are plentiful enough that if one does not enjoy what?s being served that day, they have plenty of alternatives.

However, despite these positive aspects, not all experiences were flawless. Some reviews express concerns about staffing levels; while acknowledging that staff members are caring and attentive, others note instances where finding assistance could be challenging due to perceived understaffing issues. This sentiment resonates with families who wish for quicker responses when urgent needs arise but acknowledge that staff members seem overworked or stressed amidst their dedication to seniors' care.

The physical facilities attracted mixed assessments across reviews. While many found individual rooms comfortable with decent amenities?including balconies providing picturesque views?others criticized them as being too small and lacking warmth or homeliness. Common areas like dining spaces were described as needing modern upgrades; some noted that while the place was clean overall, furnishings appeared dated or worn out. Aspects of cleanliness were called into question regarding personal items left behind during unfortunate incidents involving incontinence?a problem compounded by communication issues within staff concerning policies on handling such situations.

Accessibility to nearby amenities also fared well in reviews praising Evergreen?s location within a friendly neighborhood filled with essential services such as grocery stores and cafes. Families appreciated this feature because it allows residents?encouraged to maintain an active lifestyle?to engage socially outside the confines of the facility when desired. Residents widely participated in various outings organized by staff aimed at enhancing both entertainment and social bonds?activities touted by happy families looking at Evergreen?s community engagement initiatives.

Contrastingly, customers who had notably negative experiences pointed out severe disorganization affecting basic operations within the establishment; instances included mishandled medicines leading to critical mix-ups and inadequate responses when handling routine situations requiring ongoing care and supervision. Claims against insufficient communication prompted dissatisfaction among families relying heavily on effective interactions between caregivers randomly assigned to specific duties on different shifts.

Overall observations about Evergreen Retirement Residence paint a diverse picture where well-intentioned efforts clash with operational shortcomings particularly around caregiver availability under pressure arising from disorganization?and these contrasting elements can shape vastly different experiences for residents depending upon timing during visits or occurrences requiring immediate attention from management teams tasked with ensuring smooth daily operations throughout each faction involved in eldercare routines themselves.

Restaurants

• Bob's Big Boy (0.1 miles)
• Chick-Fil-A (0.7 miles)
• Porto's Bakery & Cafe (1 miles)
• Transformers: The Ride - 3D (1 miles)
• Revenge of the Mummy - The Ride (1.1 miles)
• WaterWorld (1.2 miles)
• Taco Bell (1.5 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.5 miles)
• Starbucks (1.7 miles)
• Starbucks (3.3 miles)
• The Butcher, The Baker, The Cappuccino Maker (4.7 miles)
• Alfred Coffee & Kitchen (5.1 miles)
• Proof Bakery (5.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.1 miles)

Hospitals

• Providence St Joseph Medical Center (1 miles)

Theaters

• Universal Cinema AMC at CityWalk Hollywood (1.2 miles)
• AMC Burbank 16 (2.8 miles)
• TCL Chinese Theatre (3.6 miles)
• AMC The Americana at Brand 18 (5.1 miles)
• AMC The Grove 14 (5.7 miles)

Transportation

• Universal City Metro Station (1.3 miles)
• North Hollywood Metro Station (2 miles)
• Burbank Airport Ride Share Pick Up (3 miles)
• Terminal A (3 miles)
• Hollywood Burbank Airport (BUR) (3 miles)
• Baggage Claim (3 miles)

Parks

• Lake Hollywood Reservoir (2 miles)
• Lake Hollywood Park (2.1 miles)
• Hollywood Bowl Overlook (2.6 miles)
• Fryman Canyon Park (3 miles)
• Nancy Hoover Pohl Overlook (3.1 miles)
• Runyon Canyon Park (3.3 miles)
• Coldwater Canyon Park (3.8 miles)

Places of Worship

• St Michael & All Angels (3.9 miles)