Information last verified:
4715 Street. Andrews Avenue, Buena Park, CA 90621
For more information about senior living options: (844) 490-3973
Haeryun and the staff care for her with love and kindness. The staff work with very warm hearts. It is described as the best nursing home.
The reviewer states that the staff are by far the worst and rudest ever. They say the staff do not give callers an opportunity to speak at all. The reviewer notes the phone is passed to someone else and they are not allowed to speak. They claim the staff said, "we're all ONLY KOREAN here" and hung up. The reviewer says they were calling in a life-or-death situation and the staff did not care. They describe this behavior as very unprofessional and lacking respect for loved ones and senior care.Evergreen Care Home in Buena Park is best suited for families seeking a small, homelike setting where a resident can receive long‑term, relationship‑driven care. The environment rewards consistent, hands‑on attention from a steady caregiving team and appeals to those who value familiarity, predictable routines, and staff who seem invested in the resident’s day-to-day well‑being. It works well for seniors who are comfortable with a home‑like atmosphere rather than a large, clinical campus. Families prioritizing highly structured programs, brisk crisis escalation, or broad multilingual operations may want to consider alternatives that offer broader language coverage and bigger clinical teams.
The strongest cut of Evergreen’s profile lies in its devoted staff and the sense of warmth that permeates daily care. Reviewers describe caregivers with “warm hearts” and a notably compassionate approach, with stories of long‑standing relationships between residents and the team. The continuity of care, evidenced by a resident staying for more than two years, supports stability, reliable routines, and trust that staff know medical histories, preferences, and quirks. In a setting this intimate, residents often receive quicker, more personalized attention than at larger facilities, and families frequently feel heard when advocating for a loved one. That dynamic can translate into meaningful peace of mind for relatives who want a nurturing, low‑stress placement.
Yet, the model carries meaningful caveats. The most jarring downside is a troubling incident centered on communication and responsiveness: a caller describes repeated refusals to speak and a claim that staff were not accessible in a life‑or‑death moment, coupled with language barriers and an impression of being dismissed. Another point raised is that some staff appear to operate primarily in Korean, which raises questions about English‑language accessibility and crisis communication. While this may reflect specific staff patterns or occasional gaps, it presents a real risk for families who cannot easily mediate or who require rapid, clear communication during emergencies. The existence of a 1‑star review alongside several strong positives signals a variability in experience that cannot be ignored.
Those positives, however, can offset the concerns for a good share of potential residents, provided the right expectations are set. The core value is relational care: caregivers who know residents well, tailor daily life to preferences, and maintain a calm, steady rhythm that can significantly reduce agitation and confusion for many seniors. The atmosphere of warmth, coupled with stability and the ability to foster a “home‑like” feel, often translates into better comfort, consistent monitoring, and a sense of security that larger facilities sometimes struggle to deliver. For residents who are still comfortable navigating a smaller ecosystem and who can thrive with a familiar care team, the risk of communication hiccups may be manageable with proactive family involvement and clear, open channels of feedback.
For families weighing the decision, practical diligence matters most. Prospective movers should verify language capabilities and escalation protocols before enrollment, asking pointed questions about who speaks English on each shift, how urgent calls are prioritized, and what crisis procedures look like in practice. A focused tour should explore daily schedules, nurse oversight, and the care‑planning process to confirm alignment with the resident’s medical needs. Speaking with current residents’ families can provide actionable insight into how consistently the staff respond, and whether the warmth persists under pressure. If language accessibility, rapid responsiveness, and formal bilingual operations are non‑negotiable requirements, several alternatives will likely be a better fit. If warmth, continuity, and a home atmosphere with devoted caregivers are the top criteria, Evergreen can be a strong match.
In the end, Evergreen Care Home offers a compelling proposition for the right resident: a small, intimate community where staff dedication and personal connection can drive high‑quality daily life and steady, attentive care. The decision hinges on balancing the strength of heartfelt, consistent care against the risk of limited language access and slower crisis responsiveness. With thorough due diligence, visits, candid conversations with leadership, and explicit clarity on language support and emergency procedures, this home can deliver meaningful, steady care for seniors who prize a nurturing, family‑like setting over scale and polished clinical protocols.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Care Home in Buena Park, CA is a board and care home that offers a comfortable and homely environment for seniors. Our fully furnished facility provides all the necessary amenities to ensure a high quality of life for our residents.
One of the highlights of Evergreen Care Home is our spacious dining room where residents can enjoy delicious and nutritious meals prepared by our dedicated staff. We understand that dietary restrictions are common among seniors, so we cater to special dietary needs to ensure everyone's health needs are met.
Our community also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to maintain cleanliness and tidiness throughout the facility, allowing residents to focus on enjoying their time with us.
At Evergreen Care Home, we prioritize the well-being of our residents. Our caring staff is available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. We coordinate with health care providers to ensure seamless medical care and provide transportation arrangements for medical appointments.
To promote an active lifestyle, we offer scheduled daily activities for residents to participate in. Additionally, there are cafes, parks, pharmacies, restaurants, theaters, hospitals nearby for easy accessibility.
If you or your loved one is in search of a cozy and supportive assisted living community in Buena Park, consider Evergreen Care Home. We strive to provide personalized care while creating a warm and welcoming environment for all residents.
Evergreen Care Home is located at 4715 Street. Andrews Avenue, Buena Park, CA 90621 in Orange County, California
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