Brentwood Country Care
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2622 Torrey Pines Drive, Brentwood, CA 94513
For more information about senior living options: (844) 490-3973
Brentwood Country Care offers a competitive monthly rate for private rooms at $3,000, positioning itself favorably against both Contra Costa County and the broader California market. In comparison, the average cost in Contra Costa County stands at approximately $4,088, while the state average is around $3,939. This pricing strategy not only highlights Brentwood Country Care's commitment to accessibility but also underscores its appeal as a viable option for families seeking quality care without the elevated costs often associated with similar facilities. By maintaining lower rates while ensuring high standards of service, Brentwood Country Care effectively meets the needs of its residents and their families in a challenging economic landscape.
| Floor plans | Brentwood Country Care | Contra Costa County | California |
|---|---|---|---|
| Private | $3,000 | $4,088 | $3,939 |
She was confident in her understanding of the situation and communicated her perspective clearly. She exhibited independence by choosing not to engage in the appointment. Her straightforwardness reflected a commitment to honesty in her interactions.
She refused to answer the door. She claimed to have no knowledge of the scheduled appointment. Her attitude was rude and unhelpful.In the realm of service and customer interactions, one incident shines a spotlight on issues surrounding communication and professionalism. Recently, a situation unfolded that left a customer feeling frustrated and unsupported due to the response they received from a service provider. This experience is not just about an unmet appointment; it highlights broader themes of accountability, courtesy, and effective communication in customer service.
Upon arriving for a scheduled appointment, the customer approached the door with anticipation. However, their enthusiasm quickly turned to disappointment when there was no response. The lack of engagement from the service provider was alarming; it set a tone of disregard before any real interaction had even begun. This initial snub raises questions about how often appointments are properly documented or communicated among team members—a critical component for any professional setting that relies on client satisfaction.
When the door finally opened, what awaited the customer was far from welcoming. The person who answered exhibited behavior that can only be described as dismissive and unhelpful. Rather than offering assistance or even basic acknowledgment of the appointment schedule, this individual claimed to know nothing about it. Such responses not only undermine trust but also suggest deeper organizational failures regarding internal communication practices.
Rudeness in customer service is particularly troubling because it reflects not only on individual staff members but also on the overall ethos of an organization. In this instance, one must consider how the demeanor displayed by this representative could have been shaped by inadequate training or perhaps overwhelming stress within their operational environment. However, regardless of potential underlying issues, customers expect a certain standard of civility and professionalism—the very essence of customer service.
What compounded the frustration for this particular customer was not just the absence of acknowledgment regarding their appointment but also how they were treated during this encounter. Being met with rudeness is never easy to navigate; it creates an emotional burden for customers who are simply seeking assistance or resolutions to their needs. This experience speaks volumes—customers should never leave an interaction feeling belittled or dismissed; rather, they deserve respect and understanding as part of any business relationship.
Ultimately, this incident serves as an important reminder for businesses: every interaction matters significantly in building rapport with clients and ensuring long-term relationships. Mere technical efficiencies in scheduling cannot compensate for poor interpersonal relations nor diminish negative impressions born out of single instances where customers feel undervalued or disrespected. It's pertinent that organizations take these reports seriously—not only to rectify individual mistakes but also to foster environments where all employees understand the importance of their role in creating positive experiences for customers.
In conclusion, while isolated incidents may seem trivial at first glance, they hold profound implications for perception and trust between clients and businesses alike. To turn frustrations into constructive change requires reflection on both interpersonal dynamics and procedural integrity within organizations. Improved training programs focused on communication skills alongside enhanced internal systems can go a long way toward ensuring that everyone involved feels heard, respected, and valued—ultimately transforming encounters from negative ones into opportunities for positive engagement.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brentwood Country Care in Brentwood, CA is a welcoming and well-equipped assisted living community that offers top-quality care for seniors. As a board and care home, it provides personalized assistance with daily living activities while ensuring a comfortable and secure environment.
Residents at Brentwood Country Care can enjoy a variety of amenities to enhance their experience. The community offers engaging on-site activities, allowing residents to socialize and stay active. They can also indulge in their favorite TV shows with cable or satellite TV provided. Devotional services are available both on-site and off-site, providing spiritual support as needed.
The dining options at Brentwood Country Care are excellent, with meals provided and special dietary restrictions catered to, including kosher and vegetarian options. The dining room is beautifully designed to create a pleasant atmosphere for residents during meal times.
The community features indoor common areas where residents can gather and relax together. Additionally, the fully furnished rooms offer privacy and comfort for all residents. Private bathrooms ensure convenience and individuality.
Housekeeping services are provided to maintain cleanliness throughout the community. Outdoor common areas offer spaces for residents to spend time outdoors, surrounded by beautiful gardens. Wi-Fi/high-speed internet access is available to keep residents connected with friends and family online.
The dedicated staff at Brentwood Country Care provides compassionate care tailored to each resident's specific needs. Assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care is readily available. Medication management ensures that residents receive their required medications on time.
Coordination with healthcare providers ensures seamless communication between the community and external medical professionals for holistic care. Specialized diabetes care is provided along with diabetic diets if required. High acuity care is also offered for those needing advanced medical attention.
Transportation arrangement for medical appointments is provided, giving residents easy access to necessary healthcare services outside the community. In addition to convenient transportation services, there are several pharmacies located nearby for medication needs.
Within close proximity to Brentwood Country Care, there are numerous cafes, parks, restaurants, and places of worship for residents to explore. The community also offers a range of scheduled daily activities and community-sponsored events to keep residents engaged and entertained.
Overall, Brentwood Country Care is a well-rounded assisted living community that prioritizes the comfort, well-being, and enjoyment of its residents. With an array of amenities and care services available, it provides a nurturing environment where seniors can thrive in their golden years.
This part of Brentwood, California, offers a convenient and accessible location for senior living. With several pharmacies nearby such as Walgreens and CVS Pharmacy, access to medication and healthcare is readily available. Additionally, there are various physicians' offices including Muir Diablo Occupational Medicine and Chow W David, MD in close proximity for medical consultations. In case of emergencies, John Muir Brentwood Hospital is nearby. For leisure activities, there are parks like Creekside Park Playground and King Park within a short distance. Restaurants like BJ's Restaurant & Brewhouse and Chapala Mexican Restaurant offer dining options, while cafes like Panera Bread and Starbucks provide places to relax and enjoy a cup of coffee. Overall, this neighborhood provides a mix of essential services, healthcare facilities, recreational opportunities, and dining options for seniors looking to live comfortably in Brentwood.
Brentwood Country Care offers a competitive monthly rate for private rooms at $3,000, positioning itself favorably against both Contra Costa County and the broader California market. In comparison, the average cost in Contra Costa County stands at approximately $4,088, while the state average is around $3,939. This pricing strategy not only highlights Brentwood Country Care's commitment to accessibility but also underscores its appeal as a viable option for families seeking quality care without the elevated costs often associated with similar facilities. By maintaining lower rates while ensuring high standards of service, Brentwood Country Care effectively meets the needs of its residents and their families in a challenging economic landscape.
Brentwood Country Care is located at 2622 Torrey Pines Drive, Brentwood, CA 94513 in Contra Costa County, California
Brentwood Country Care on seniors.fyi includes 11 photos including images showing landscaping, outdoors, living room, garden, architecture, trees, bedroom, interior, and more.
A Place For Seniors
Brentwood, CA
Friendly staff, a clean, welcoming environment, and generally satisfied residents.
Rude caregivers, cleanliness/maintenance issues, and a pushy administrator.
Golf View Home
Brentwood, CA
Attentive, compassionate staff and a warm, family-like atmosphere.
Some cleanliness issues and occasional availability concerns for appointments.
Cogir Of Brentwood
Brentwood, CA
Friendly staff, strong sense of community, and quality dining with a varied activities calendar.
Higher cost may be a constraint for some residents.
Spyglass Senior Villa
Brentwood, CA
Welcoming, informative staff and well-maintained facilities.
Common areas may be small.
Westmont Of Brentwood
Brentwood, CA
Caring, attentive staff; clean, spacious units with good dining and activities.
Individual climate control (no central AC); limited outdoor spaces; some rooms described as sparse; residents wish for more varied activities and amenities (no spa).
Merrill Gardens At Brentwood
Brentwood, CA
24/7 supervision with specialized memory care programming.
Small capacity (21) may limit availability.
Golden Nest Assisted Living
Brentwood, CA
Friendly, caring staff and engaging on-site activities.
Some negative feedback regarding staff friendliness and consistency.
Cathedral Care Home
Brentwood, CA
Small, intimate community with comprehensive care and amenities.
Limited capacity (6 residents) may affect availability.
The Watermark at San Ramon
San Ramon, CA
Exceptional, compassionate care with responsive management and high-quality dining/activities.
Occasional staffing shortages and new hires impacting care, plus premium pricing.
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Interior
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Architecture
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Windows
Landscaping
Garden
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