2410 Smith Road, Brentwood, CA 94513
For more information about senior living options: (844) 490-3973
Ashley was amazing and made the whole process easy and stress-free. Ashley found a wonderful caregiver who fit perfectly with mom's needs. Ashley was kind, easy to talk to, and made a hard situation feel personal and supported. The caregivers were experienced and compassionate, helping mom feel safe from the start. Annie was very helpful, patient, and attentive to the family's needs. The agency's customer service is top-notch and the team is reliable.
The reviewer described the company as shady and accused them of charging overtime without permission. They were charged $2,000 for two days of care. The reviewer claimed a caregiver stayed on site to collect payment and was not present when they returned home. The care was labeled as very low brow with shady practices by the company. They advised others not to hire this company. A reviewer claimed the company would charge $600 per day to "dig an early grave" for a loved one. The reviewer alleged the caregiver administered wrong medications, gave sleep meds without permission, caused health issues requiring hospitalization, damaged property (including the garage door), and removed family photos.A Family Of Care 2 in Brentwood appears best suited for families seeking highly personal, home-based caregiving with a strong emphasis on warmth, relationship-building, and flexibility - especially when dementia or mobility challenges are involved and swift caregiver placement matters. The right fit here is a family that values compassionate, patient-centered support delivered in the comfort of home, with a coordinator who can align a caregiver to the loved one's daily rhythms and evolving needs. When the priority is meaningful interaction, responsive communication, and a caregiver who feels like part of the family, this provider delivers.
Those who may want to consider alternatives are families who need tight, upfront price controls, explicit written contracts with zero ambiguity, or rigorous medication-management safeguards. The reviews show a mix of experiences on cost transparency and billing practices, including reports of overtime charges without explicit authorization and serious concerns about medication administration. If clear, predictable billing with strict oversight of every hour and every dose is non-negotiable, it is prudent to compare other agencies or insist on a contract that locks in rates, overtime policies, and medication protocols before care begins.
On the plus side, the strongest pro here is a proven capacity to secure capable, compassionate caregivers who genuinely connect with clients. Several accounts highlight caregivers who are experienced, patient, and able to establish trust quickly, with families feeling their loved ones are treated as real people with emotions and needs. The coordinators receive high marks for accessibility, responsiveness, and a personable approach that reduces the stress of arranging home support. The ability to arrange last-minute care and to customize coverage - extending hours or shifting focus as needs change - adds significant value, as does the potential to negotiate favorable terms directly with a caregiver when circumstances permit.
Those same positives are undermined in the few high-contrast reports about billing and safety lapses. When care is delivered, but costs creep or consent for overtime isn't properly documented, the financial burden becomes an emotional and logistical strain for families already balancing difficult decisions. Worse, medication-management failures or inconsistent supervision pose real safety risks for a vulnerable population. These are not generic complaints about "agency care"; they are red flags that can erode trust quickly. The offset hinges on strict contracts, transparent billing, and robust care-management processes that prevent any unauthorized overtime or medication errors from slipping through.
From a decision-making standpoint, prospective buyers should pursue a disciplined onboarding: insist on a detailed written care plan, explicit approval processes for overtime, a transparent rate sheet, and a documented policy for medication administration and caregiver supervision. Request continuity of care whenever possible, with a primary caregiver and clear escalation contacts. Seek references, verify credentials, and set up a short trial period to observe compatibility, communication style, and reliability. Establish a plan for regular progress updates and a clear path to address concerns before they escalate.
In the end, this option can be a strong match for families prioritizing genuine human connection, flexible scheduling, and a high degree of caregiver compatibility - provided the price is predictable and safety safeguards are documented and enforced. The compelling care-story elements - empathy, respect, and a sense of partnership with families - are real advantages. However, the potential for billing disputes and medication-management risks means that no family should sign on without airtight contracts, explicit oversight, and a plan to monitor quality. If those guardrails are in place, A Family Of Care 2's model can deliver meaningful, dignified in-home support that keeps loved ones comfortable and engaged.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A Family of Care 2 is an assisted living community located in the beautiful city of Brentwood, CA. Our community offers a range of amenities and care services to ensure that our residents feel comfortable, safe, and well-supported.
Within our community, residents will find a cozy dining room where they can enjoy delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing all the necessary comforts of home. Our outdoor space allows residents to relax and enjoy fresh air while taking in the beauty of our landscaped garden.
We understand the importance of maintaining a clean and organized living environment, which is why we offer housekeeping services to all our residents. Additionally, we provide move-in coordination to make the transition into our community as seamless as possible.
To keep our residents connected with loved ones and the wider world, we offer telephone and Wi-Fi/high-speed internet services throughout the community.
Our dedicated care staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also provide coordination with healthcare providers to ensure that each resident's medical needs are met. For those with diabetes or special dietary restrictions, we offer specialized meal preparation and assistance with managing their diet. Medication management is also provided to ensure that residents take their medications as prescribed.
Transportation arrangement for medical appointments is available to make it convenient for our residents to access healthcare facilities. In addition, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby for recreational purposes or any need that may arise.
At A Family of Care 2 in Brentwood, CA, we strive to provide a warm and caring environment where seniors can thrive. Our focus on personalized care and a range of amenities ensures that each resident receives the support they need while enjoying a fulfilling lifestyle.
A Family Of Care 2 is located at 2410 Smith Road, Brentwood, CA 94513 in Contra Costa County, California
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