Information last verified:
3180 West George Street., Banning, CA 92220
For more information about senior living options: (844) 490-3973
The staff are very kind and professional. The care provided is fantastic. The staff are positive, attentive, and compassionate. The facility delivers skilled care with kindness, empathy, and attunement. Residents are treated with dignity and respect. The facility is clean and well kept, with a welcoming atmosphere and regular events. The staff work as a team and clearly enjoy helping residents. It is a wonderful SNF where residents are well cared for.
They describe the facility as more of a psych facility than a nursing home, with a gated property and alarms at every entrance and exit. They say the food is the worst and that the kitchen staff seem to have no idea what they’re doing. They note a constant turnover of CNAs and nursing staff, though some core workers are dedicated. They compare the place to a jail rather than a SNF. They claim staff refuse to provide updates, fail to keep accurate records, and hang up when called. They recount the most horrible experience of their life, with medications not dispensed on time and missed meals after dialysis.Shepherd Watch Elderly Care Home in Banning, now operating under Sunrise Post Acute branding, is best suited for families that prioritize heartfelt, hands-on caregiving and practical rehab over a polished, resort-like setting. This community tends to work best for loved ones who need skilled nursing attention and daily activity engagement and whose families can tolerate a modest, older-build environment. The strongest argument in favor is the frontline care: reviewers consistently point to compassionate, dedicated aides and nursing staff who stay in the trenches and deliver steady, attentive support. If the priority is reliable personal care and visible warmth from caregivers rather than pristine decor or gourmet dining, this facility can meet those expectations.
Alternatives should be considered for families who require more consistent administrative reliability, a quieter environment, or more modern amenities. Several reviewers highlight ownership changes, inconsistent marketing, and fluctuations in management, which translate into variable updates for families and uneven overall operations. If clear, regular communications, stable leadership, and a consistently smooth experience with meals, scheduling, and medication timing are non-negotiables, it would be prudent to compare other SNFs in the area. In short, this community may not satisfy families seeking a spotless campus, highly predictable administration, or a dining program that rivals fine dining.
The key pros here offset many of the most troubling cons when the focus is on genuine caregiving and rehab potential. Stories of successful stroke and surgical recoveries, strong daily therapy, and coordinated discharge planning show a facility capable of delivering meaningful rehabilitation and ongoing support. The core group of CNAs and nurses is repeatedly recognized for professionalism and compassion, and the ability to maintain a cohesive team despite turnover is notable. The facility’s culture, activity-rich days, welcoming touches, and an emphasis on inclusivity for memory care residents, contributes to a sense of safety and belonging that can be decisive for families weighing long-term placement.
Yet the main drawbacks cannot be dismissed. Food quality and consistency are recurrent pain points, with multiple accounts of meals perceived as unpalatable or mishandled. Complaints about medication timing, missed doses, and delays during transitions between hospital and home care reveal gaps in pharmacy coordination and daily administration. Observations about crowded dining spaces, noisy rooms, and a perceived lack of timely family updates point to operational strains that can compound stress for residents and their relatives. The sense of a jail-like security perimeter in one review adds an emotional barrier for families seeking a warm, open atmosphere. Taken together, these cons are real and meaningful, especially for long-term residents or individuals with complex medications or high care needs.
The practical takeaway is to align expectations with this facility’s strengths while actively guarding against its weaknesses. For families prioritizing compassionate, hands-on care and meaningful rehab, Shepherd Watch delivers where it matters most: attentive frontline staff, steady support during recovery, and a care team capable of coordinating with external home health services. Those benefits can outweigh consistency concerns if engaged, collaborative caregivers are what matter. However, for those who require flawless daily administration, transparent and frequent family communication, and consistently high dining standards, alternatives will likely offer a safer fit. The decision hinges on which factors, caregiver quality or administrative predictability, will drive peace of mind.
Actionable next steps for families: visit with a specific checklist that probes staffing levels, especially at night, and observe call-light response times. Request current medication administration schedules and a tour of the kitchen and dining area to assess meal quality and variety. Speak with the administrator about ownership history and recent changes in leadership to gauge stability. Review the latest state survey results and ask to speak with current residents’ families about how updates and concerns are handled. Compare this facility with a few nearby SNFs that offer similar rehab programs but with stronger reputations for consistency and dining. A well-informed choice will hinge on balancing the evident warmth of frontline caregivers with the practical realities of administration, meals, and daily operations.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shepherd Watch Elderly Care Home in Banning, CA is an exceptional board and care home that offers top-notch services and amenities for seniors in need of assistance with daily living activities. The community provides a comfortable and fully furnished environment, ensuring that residents feel at home right away.
One of the highlights of Shepherd Watch Elderly Care Home is the beautiful garden and outdoor space where residents can enjoy fresh air, relaxation, and socialization with fellow residents. The dining room serves delicious meals prepared by the dedicated staff, taking into account any special dietary restrictions or preferences.
Daily housekeeping services ensure that the community remains clean and tidy at all times. Additionally, move-in coordination is provided to assist new residents in settling down smoothly. Telephone and Wi-Fi/high-speed internet facilities are available to keep residents connected with their loved ones.
The compassionate staff of Shepherd Watch Elderly Care Home is trained to provide assistance with various activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to make sure all medical needs are met. Special attention is given to diabetic residents, with diabetes diet being offered.
Medication management is another vital service provided by the community, ensuring that medications are taken on time according to individual prescriptions. Transportation arrangements for medical appointments are made for the convenience of the residents.
Keeping residents engaged and active is a priority at Shepherd Watch Elderly Care Home. Scheduled daily activities offer entertainment and social opportunities for everyone to enjoy. Residents also have access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals and convenient transportation options.
Overall, Shepherd Watch Elderly Care Home provides a caring and secure environment for seniors requiring personalized assistance while promoting a vibrant lifestyle through its range of amenities and services.
Shepherd Watch Elderly Care Home is located at 3180 West George Street., Banning, CA 92220 in Riverside County, California
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