Around The Clock Companion Care in Bakersfield, CA

Pros

• Patty, Celeste, the nurses, and the rehab team were excellent.
• The staff were very kind, professional, and informative.
• The agency is highly recommended.
• Around the Clock did an amazing job helping a dad recover after his femur fracture, with the physical therapist Sandy always kind, patient, and encouraging.
• The nurses are compassionate and professional.
• Their intake team quickly got a patient on service.
• The team at Around the Clock Home Care is knowledgeable, kind, and compassionate.
• They are reliable and punctual, and the nurses are easy to reach.
• The nursing services are top quality, and all the staff treat families like their own.
• ATC caregivers are compassionate, professional, and go above and beyond to ensure patients feel comfortable and cared for.

Cons

• The scheduling was inconsistent and often left patients without the planned therapy or visits.
• The office staff were described as disrespectful and unprofessional.
• There were reports of unsafe dressing practices, including dirty gloves touching wounds.
• There were chronic communication failures, with no follow-up calls or emails after discharges or missed visits.
• Patients were charged for extra services they were not informed about, sometimes harming their credit.
• Some nurses failed to show up for scheduled visits or arrived late, creating gaps in care.
• The company was accused of prioritizing profit over patient welfare.

Review

Around The Clock Companion Care in Bakersfield is best suited for families that want skilled in-home nursing and rehabilitation support with a strong emphasis on compassion and hands-on care after surgery, injury, or for ongoing wound management. This community shines when a loved one needs reliable nursing oversight, timely access to therapists, and a care team that genuinely treats patients and families with warmth. It works best for households that can tolerate a degree of variability in scheduling and administration, and that are willing to actively oversee care plans, verify appointments, and push for clear documentation. For anyone seeking a flawlessly predictable schedule or transparent, ironclad billing, alternatives will likely serve better.

The core strengths are hard to overlook. Numerous reviews spotlight exceptionally capable nurses and therapists who bring professionalism, empathy, and practical expertise to the home. Families repeatedly describe staff as punctual, engaged, and genuinely invested in recovery, with wound care and post-operative rehab often highlighted as standout services. The intake process is praised for rapid deployment and clear communication, and the provider’s capacity to respond to emergencies without hesitation is repeatedly cited as a decisive relief for anxious caregivers. When the care plan holds, the team demonstrates a robust ability to move a patient forward, with therapists who teach, supervise exercises, and adapt routines to progress.

Yet the service is inconsistent enough to be a defining risk factor for decision-making. The most damaging patterns involve scheduling unreliability: late starts, missed visits, and a lack of timely follow-through on care orders. Several families report no-shows or changes pushed to the last minute, which can derail wound care, therapy progression, and even discharge planning. Administrative friction surfaces in problematic billing practices and unclear charging for in-home help beyond the core medical services. Complaints about office staff and coordination, ranging from tone to responsiveness, undercut the trust that families rely on in fragile recovery moments. Safety and reliability concerns, including reports of driving behaviors and inconsistent adherence to schedules, also surface in the mix.

A careful read of the pros versus cons makes the decision clearer. For a loved one whose recovery hinges on skilled nursing care, steady rehabilitation, and genuine bedside manner, ATC’s clinicians deliver where it matters most. The benefit of top-tier nursing and highly competent therapists can offset a lot of stress for families dealing with post-surgical wounds, chronic conditions, or complex rehab needs. However, the same strengths are undermined if continuity of care collapses due to staffing gaps, miscommunications, or undefined, shifting schedules. In practice, the care’s quality can be outstanding, but the daily experience of arranging and receiving services can swing between smooth and frustrating.

To reduce risk and maximize value, prospective families should enter with a plan. Anchor the engagement with a clear, written care plan that specifies expected visit days and times, a primary point of contact, and a process for rescheduling. Insist on a dedicated nurse or therapist rotation and request upfront confirmation of coverage for wound care, PT/OT, and any home-health aide tasks. Require explicit billing policies, including any charges beyond medical services, and obtain a documented discharge protocol to avoid end-of-service surprises. Ask to review the care notes and insist on detailed daily or session summaries, so there is a transparent record of what occurred and what progress was made. Finally, probe safety, vehicle policies, and escalation steps if a caregiver fails to arrive or misses critical treatment windows.

In sum, Around The Clock Companion Care is a pragmatic choice for families prioritizing experienced clinical care delivered with genuine kindness. The standout nurses and therapists, rapid intake, and dependable emergency response create real, tangible value in complex recovery trajectories. But the experience is not uniformly reliable. If a steady, predictable schedule, strict administrative discipline, and transparent costs are non-negotiable, it is prudent to compare alternatives that emphasize centralized scheduling and rock-solid consistency. For families who can actively supervise care plans, demand clear communication, and tolerate some administrative friction in exchange for high-caliber clinical care, ATC remains a compelling option in Bakersfield’s home-health landscape.

This area of Bakersfield, California, offers a convenient and diverse range of amenities for senior living. With multiple physicians and healthcare facilities nearby, including Kaiser Permanente and The Heart Center, residents have easy access to medical care. Pharmacies such as CVS and Walgreens are also within close proximity for medication needs. In terms of dining options, there are popular chains like Chick-Fil-A and Chipotle Mexican Grill, as well as local favorites like Moo Creamery. For recreational activities, parks like Jastro Park and Beale Park provide green spaces for leisurely walks or picnics. Public transportation options are available through the GET Bus Southwest Transit Depot for easy travel around the city. Additionally, cultural entertainment can be enjoyed at theaters like Fox Theater and Reading Cinemas Valley Plaza with IMAX. Overall, this area offers a convenient and vibrant environment for seniors looking to enjoy their retirement years in Bakersfield.

Physicians

• Kaiser Permanente - Discovery Plaza (0.1 miles)
• Diabetic Foot and Wound Center (0.1 miles)
• Nanoknee Institute (0.2 miles)
• Hear Again 2 (0.2 miles)
• Rehabilitation Medicine (0.2 miles)
• The Heart Center (0.3 miles)
• California Retina Consultants (0.4 miles)

Pharmacies

• Bakersfield Family Medical Center (0.5 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2 miles)
• Wise Buys Drugs (2.4 miles)
• Rite Aid (2.5 miles)
• V & G Collective (2.6 miles)

Restaurants

• Moo Creamery (0.5 miles)
• McDonald's (0.7 miles)
• Chick-Fil-A (0.8 miles)
• Jollibee (0.8 miles)
• Coconut Joe's (0.8 miles)
• In-N-Out Burger (0.8 miles)
• Chipotle Mexican Grill (0.8 miles)

Cafes

• Panera Bread (0.6 miles)
• Dutch Bros Coffee (1.2 miles)

Places of Worship

• St Philip The Apostle (1.3 miles)
• Laurelglen Bible Church (2.6 miles)

Parks

• Jastro Park (1.6 miles)
• Beale Park (2.1 miles)
• Emerald Cove Park (2.7 miles)

Transportation

• BNSF Railway Co. (2.1 miles)
• GET Bus Southwest Transit Depot (2.3 miles)

Theaters

• Fox Theater, Events Line (2.4 miles)
• Reading Cinemas Valley Plaza with IMAX (2.5 miles)
• Maya Bakersfield 16 (2.7 miles)

Hospitals

• San Joaquin Community Hospital (2.6 miles)