13400 Induran Drive, Bakersfield, CA 93314
For more information about senior living options: (844) 490-3973
The location is beautiful. The staff are friendly.
The reviewer notes a disturbing lack of cleanliness, including a moldy Halloween pumpkin left in the grandmother's room. The food is described as consistently problematic and not fresh, with bizarre meal pairings such as pancakes and hotdogs for dinner. The owner is described as absentee and delegating narcotic and daily medication delivery to non-trained staff; at least one caregiver was seen sleeping on the couch or using her phone. COVID visitation became a "prison-like" restriction, with porch-only visits for a year and unequal access among residents. Staff reportedly did not follow basic precautions - no masks, gloves, or hand sanitizer - and PPE and safety checks were not consistently applied. A sign barred all visitors, and the owner later barred all visits entirely, citing PPE costs, contributing to the grandmother dying alone. The reviewer felt compelled to contact the Ombudsman and state licensing, but the situation was already too late, labeling the facility a "horror house" to be avoided.What begins as a description of a place that looks appealing and where the staff seem friendly quickly unravels into a troubling account of neglect, mismanagement, and painful consequences for a vulnerable resident. The location is described as beautiful and the people who work there as courteous, but those positives are undercut by recurring problems that the writer ties directly to the facility's leadership and daily practices. The overall impression is one of charm masking deeper issues that affect basic standards of care.
Cleanliness is a recurring concern, described as inconsistent at best and seriously disappointing at worst. Although rooms are said to be kept "mostly clean," the reviewer recounts multiple occasions where cleanliness fell far short of what one would expect in a senior living environment. One particularly disturbing detail stands out: a Halloween pumpkin left to rot in the grandmother's room, mold and all. Such a sight is presented not as a rare lapse but as part of a pattern that erodes trust in the care being provided and raises questions about routine housekeeping and monitoring.
The quality and appropriateness of food are criticized as well. The meals are described as inconsistent and often incongruent with the expectations for senior care. The reviewer notes that the grandma received meals that appeared out of step with her needs, including instances of breakfast or lunch foods served for dinner. They describe the food as not fresh, suggesting that what was served depended on prepackaged, mass-produced items rather than freshly prepared meals. The impression is that nutrition and meal planning were not being prioritized in a consistent or respectful way for residents.
A deeper layer of concern centers on governance, staffing, and medication management. The owner is portrayed as absentee and the only trained registered nurse is said to have delegated narcotic and daily medication delivery to non-trained staff. The account describes a staff member who spent much of the time sleeping on a couch or engrossed in a phone, a dynamic that would alarm any family member worried about oversight and accountability in medication administration. The reviewer frames the COVID era as a turning point when the facility shifted from ordinary operations into what they term a "Sr. living prison," with visitation severely restricted to porch visits only. The writer recounts bringing meals to a grandmother who was seated inside the dining room while family members stood outside, speaking on cell phones - an arrangement that made family connection feel almost intentionally fragile. The complaint extends to routine operational irritants, like a dryer running during visits, blowing hot air and lint over food and children, and the frustrating necessity to intervene personally by switching off a breaker to stop it.
Visitation politics and infection-control practices are laid out in stark terms. A sign on the door barring all visitors, including healthcare workers, is described as a concrete symbol of the restrictions in place. The account alleges that visitation policies grew more draconian and uneven over time, extending well beyond CDC guidelines and applying inconsistently across residents. In some cases, families were cut off entirely, while other residents could still receive visits for things like hair and nail appointments. Just a week before the grandmother's death, the owner reportedly barred all visitation and cited costs and PPE shortages as reasons, even though staff reportedly did not follow basic safety precautions - no masks, gloves, or hand sanitizer, and no handwashing between handling patients and preparing food or medications. The incident of a staff member inviting the writer's 7-year-old daughter for a visit, then having the owner threaten to end all visitation if the child returned, underscores a pattern of intimidation and fear surrounding family contact. The writer says they reported the situation to the Ombudsman and California licensing, but by then it was already too late.
The culmination of these experiences, according to the reviewer, is lived reality: a grandmother who died "alone without friends or family to comfort her" because of what they describe as a lack of compassion and a culture of neglect at the hands of the owner. The emotional weight of watching a loved one pass without the support and presence of family is heavy, and the reviewer uses it to indict the facility's leadership and overall approach to care. The narrative closes with a stark warning to others: stay away from what they call a "horror house," where appearances may be deceiving and compassion appears to be in notably short supply.
Taken together, the account paints a troubling portrait of a senior care operation where charm and friendliness are overshadowed by serious lapses in cleanliness, nutrition, medication handling, and infection control, all amplified by restrictive visitation practices and a perception of absentee ownership. The reviewer's message is emphatic and personal: the combination of neglect, unsafe practices, and the emotional toll on families is not something to overlook. If this description holds true, it argues for scrutiny, accountability, and, most importantly, safeguarding the well?being and dignity of residents who rely on caregivers and leadership to protect them.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Meadows (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A Golden Heart Family Care I is an assisted living community located in Bakersfield, CA. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we have a spacious dining room where residents can enjoy delicious meals prepared by our staff. The entire facility is fully furnished, providing a cozy and inviting atmosphere. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Our dedicated housekeeping staff ensures that all common areas and resident rooms are kept clean and tidy at all times. We also offer move-in coordination services to assist residents with the transition into our community.
For communication needs, we provide telephone and Wi-Fi/high-speed internet services, allowing residents to stay connected with their loved ones.
When it comes to care services, our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention. For those with special dietary requirements or restrictions, we offer diabetes diet options and can accommodate special dietary needs.
Transportation arrangement for medical purposes is available for appointments as well as transportation to doctors' appointments. Additionally, medication management is provided to ensure that residents take their medications as prescribed.
At A Golden Heart Family Care I, we believe in promoting an active lifestyle for our residents. Therefore, we offer scheduled daily activities to keep them engaged and entertained. Nearby our community, there are several cafes, parks, pharmacies, physicians' offices restaurants places of worship theaters ,and hospitals within close proximity for convenience.
Overall, A Golden Heart Family Care I strives to provide a comfortable living environment combined with high-quality care services that cater to the unique needs of each resident.
A Golden Heart Family Care I is located at 13400 Induran Drive, Bakersfield, CA 93314 in Kern County, California
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