300 Good Samaritan Road, Mountain Home, AR 72653
For more information about senior living options: (844) 490-3973
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The Lake Forest community offers nice staff, a clean facility, and plenty of activities. The community and staff from the top down are incredible, treating everyone as family. Good Samaritan is a wonderful place, and Kit is a joy to work with. The staff are pleasant, the facility is clean, attentive, and the food is good. Kristy M. is noted for kindness and going out of her way to ensure visitors are comfortable. The facility is well maintained, clean, and aesthetically pleasing, with well-lit rooms and parking for residents.
Donna was rude and unprofessional in her interactions with patients and coworkers. Lisa was very unprofessional and unable to communicate, and she slammed the door in the patient's face. The staff appeared unavailable and delusional. The patient was admitted and then discharged when insurance would no longer pay, leaving her weaker and less able to care for herself. She was told to sign a document stating all goals of therapy had been completed. The patient returned to the hospital less than a week after discharge with a life-threatening infection. The assisted living manager did not return calls, signaling a lack of professionalism. There were staff shortages and conflicts that contributed to substandard care. A nurse suggested giving all pain medications at once, risking an overdose. The reviewer would not recommend the experience for a loved one.This community is best suited for seniors who prize a warm, family-like atmosphere, a clean and well-maintained setting, and an active social calendar. Hillside Lodge delivers a physical environment that feels inviting - well-lit rooms, accessible parking, and a campus where independent living and assisted options sit side by side. Residents who are mostly self-sufficient with moderate assistance needs and who want meaningful engagement - from structured activities to friendly daily interactions - will typically settle in well here. The emphasis on community warmth can mask gaps in clinical continuity, so this is not the pick for those requiring consistently flawless medical oversight or relentless professional communication.
Those whose priority is dependable, 24/7 nursing, transparent communication, and rigorous discharge planning should consider alternatives. Review notes include incidents of rude or unprofessional interactions by individual staff members, difficulty reaching a manager, and reports of staffing shortfalls that likely affected care. There are stories of premature discharges and questionable medical sign-offs, plus care coordination gaps once hospice involvement arises. While some families praise the leadership and the "family" culture, these episodes signal a real risk of inconsistent responsiveness when medical needs escalate or quick problem-solving is required.
On the plus side, several reviews highlight tangible benefits: pleasant, attentive staff in many shifts; clean facilities; good food; bright rooms; and a community-wide sense of welcome. The property's maintenance and aesthetically pleasing environment contribute to daily comfort and peace of mind. A notable recurring theme is the strength of the top-down leadership and the possibility of forming close, supportive relationships with caregivers who are genuinely invested. For families prioritizing social engagement and a hospitable home feel, these advantages can offset some operational frictions.
However, the negatives are not trivial and compound when staffing is stretched. Multiple accounts describe workers who seem unhappy or overwhelmed, with conflicts in common areas and overnight shifts particularly vulnerable. The combination of understaffing and uneven staff morale translates into inconsistent care quality, missed calls, and less reliable pain or medication management. The most alarming anecdotes involve premature discharge warnings and care lapses that leave families worried about safety. Hospice-involved experiences reportedly correlate with a noticeable dip in service, a red flag for residents with significant medical needs.
Decision-makers should align expectations with the community's realities. Hillside Lodge can be excellent for families seeking a homelike setting with opportunities to stay socially connected and receive moderate assistance; it is less suitable for those who require unwavering medical governance or rapid, reliable problem resolution. Consider alternatives that emphasize robust nurse staffing, predictable communication, and tighter discharge planning. If staying with Hillside Lodge, plan for proactive oversight: insist on written care plans, confirm who handles medications, request regular updates, and arrange clear escalation paths if concerns arise. A preliminary, multi-visit evaluation across shifts helps surface consistency.
Practical next steps involve arranging tours at different times of day, speaking with the administrator, the director of nursing, and several caregivers, and talking with current residents or family members about real-world responsiveness. Verify case management practices, the rate of call-backs, and the facility's approach to medications and pain control. Discuss how activities are scheduled and who leads them to ensure meaningful engagement. Finally, set a realistic trial period with defined milestones and a plan for addressing any lapse in care or communication. Hillside Lodge can be a strong community for the right resident profile - enter with a clear plan and measured expectations.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Good Samaritan Society - Hillside Lodge in Mountain Home, AR is an assisted living community that offers a comfortable and caring environment for seniors. Our community provides a range of amenities to ensure our residents' well-being and enjoyment.
Our residents have access to devotional services off-site, allowing them to nurture their spiritual needs. Additionally, our indoor common areas provide spaces where residents can socialize, relax, and engage in various activities.
At Good Samaritan Society - Hillside Lodge, we prioritize the health of our residents by offering specialized care services for diabetics. Our trained staff is dedicated to providing individualized care and support for our diabetic residents.
We understand the importance of staying engaged and active, which is why we offer devotional activities off-site. These activities enable our residents to participate in religious worship and maintain their spiritual connections.
The location of our community offers convenience and accessibility. There are four cafes nearby where residents can enjoy a cup of coffee or a meal with friends or family. Additionally, there is one park close by where residents can spend time outdoors enjoying nature.
For healthcare needs, we have seven pharmacies and fourteen physicians nearby, ensuring that our residents have easy access to necessary medications and medical professionals. In terms of dining options, there are eighteen restaurants nearby where residents can experience a variety of cuisines.
To assist with transportation needs, there are two transportation options available near our community. This allows our residents to easily access medical appointments or enjoy outings in the local area.
Spirituality plays an important role in many seniors' lives; therefore, having sixteen places of worship nearby ensures that residents can continue practicing their faith within their community.
For entertainment purposes, there is one theater nearby where residents can enjoy movies or live performances.
Finally, in case of any medical emergencies or specialized healthcare requirements, there are five hospitals located conveniently close by.
At Good Samaritan Society - Hillside Lodge in Mountain Home, AR, we strive to provide a comfortable and vibrant community where seniors can enjoy their retirement years with ease and peace of mind.
Good Samaritan Society - Hillside Lodge is located at 300 Good Samaritan Road, Mountain Home, AR 72653 in Marion County, Arkansas
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