Ashton Ranch Assisted Living

13844 North 150Th Drive, Surprise, AZ 85379

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
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1 stars
1

Assisted Living Board and Care Home Respite Care

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    Overall Review of Ashton Ranch Assisted Living

    Pros

    • pro The staff here are incredibly caring and attentive, always going the extra mile to ensure residents feel at home.
    • pro The personalized care plans are thoughtfully designed to meet individual needs, making residents feel special and well cared for.
    • pro The facility is beautifully maintained, clean, and offers a warm, welcoming environment.
    • pro Residents can enjoy a variety of engaging activities and social events, promoting a vibrant community spirit.
    • pro The meals are delicious and tailored to accommodate dietary preferences, ensuring everyone enjoys a nutritious dining experience.
    • pro Management is approachable and proactive, consistently striving for excellence.
    • pro The staff are very professional and caring toward residents.

    Cons

    • pro The reviewer gave the facility one star, saying they wouldn't rate it at all if not required to post a review.
    • pro Allie, the owner, is described as rude and unprofessional.
    • pro The owner allegedly tried to keep the family away from the reviewer's mom.
    • pro The reviewer claimed the resident's arms were bruised, implying harm by staff.
    • pro The reviewer claimed to have evidence (pictures) and stated they do not recommend the facility.
    • pro The reviewer stated their mother declined rapidly while in the home, attributing this to the facility.

    Review

    Enchanted Assisted Living is described by several reviewers as a truly magical place for seniors, where the heart of the experience lies in the people who care for residents. One reviewer emphasizes that the staff are exceptionally caring and attentive, consistently going the extra mile to help residents feel at home. The personalized care plans are highlighted as thoughtfully designed to meet individual needs, making each resident feel special and well cared for. The sentiment is that the environment itself mirrors this warmth: a beautifully maintained facility that feels clean, welcoming, and comfortable, with a sense of belonging that permeates daily life. The combination of attentive staff, tailored plans, and a cozy atmosphere contributes to an overall impression of a vibrant, supportive community.

    Another positive voice echoes these themes with a concise but strong endorsement: the home is amazing, and the care is outstanding. The staff are described as professional and genuinely caring toward residents, and the reviewer would highly recommend Enchanted Assisted Living. This account reinforces the sense that the facility operates with a high standard of professionalism and kindness, where residents' needs are anticipated and addressed with diligence. The repetition of praise for both the people who work there and the quality of life that the environment supports helps to establish a pattern of consistently positive experiences for many families.

    Yet, not all feedback presents the same experience. One reviewer offers a starkly different perspective, giving only one star and signaling serious concerns about management and care. They describe the owner, Allie, as rude and unprofessional, and allege attempts to keep family members away from their mom during care. The review includes highly charged claims about a resident's physical condition, asserting that the mother had bruises and suggesting a decline in health that the reviewer attributes to the home's leadership. The author asserts that the previous positive ratings existed before a change in ownership and claims to have photographic evidence. This account conveys a deep sense of frustration and distrust, concluding with a strong warning not to choose the facility for a loved one.

    In contrast to that troubling account, another testimonial recounts a very positive experience from a different angle. A reviewer who placed their aunt in the facility about nine months before her passing emphasizes the kindness and respect shown by the staff. They describe the staff as wonderful and note that their aunt was treated with dignity throughout her time there. The aunt herself reportedly spoke highly of the food, describing it as wonderful, which complements the overall impression of attentive, respectful care and a well-rounded, supportive environment. This account ends with a clear recommendation, underscoring that for this family, the facility delivered comfort and quality during a difficult period.

    Taken together, the reviews paint a picture of a place where the core strengths lie in compassionate, person-centered care, a welcoming physical setting, and engaging daily life. The majority of the feedback centers on the quality of interaction with staff - their reliability, empathy, and professional demeanor - coupled with praise for the meals and social activities that help residents stay connected and engaged. The recurring themes of individualized care plans, a clean and warm atmosphere, and proactive management contribute to a strong sense of trust and satisfaction among many families who have entrusted their loved ones to Enchanted Assisted Living.

    However, the collection of opinions also serves as a reminder that experiences at any eldercare facility can vary significantly from one family to another. The one-star review highlights potential pitfalls to investigate before making a decision: questions about leadership style, communication with families, and the handling of resident well-being in times of change. It suggests that concerns about how residents are treated and how families are informed can profoundly affect overall impressions. This contrast underscores the importance of visiting the community in person, meeting with staff and administration, and speaking with residents and other families to gain a comprehensive sense of the care culture.

    Overall, Enchanted Assisted Living appears to deliver a high standard of compassionate care, with many families praising the staff, the individualized approaches to care, the quality of meals, and the friendly, home-like ambiance. While the majority of comments reflect positive experiences and strong recommendations, there are notable cautionary voices that urge prospective residents and their families to conduct thorough due diligence. As with any senior care decision, a balanced view that includes firsthand visits, direct conversations with caregivers and management, and a review of day-to-day routines will help families determine whether this community aligns with their loved one's needs and expectations.

    Features

    Housing

    • 9 resident community capacity 9 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (25 miles away) Phoenix Sky Harbor International (25 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Ashton Ranch Assisted Living in Surprise, AZ is a wonderful community that offers exceptional care and amenities for seniors. Our types of care include board and care home as well as respite care, ensuring that residents receive the specific level of assistance they need.

    Our community boasts a range of amenities designed to enhance the comfort and convenience of our residents. These amenities include a spacious dining room where delicious meals are served, fully furnished accommodations to provide a cozy living environment, a beautiful garden for outdoor relaxation, and housekeeping services to maintain cleanliness and tidiness.

    We understand that moving can be overwhelming, which is why we offer move-in coordination services to make the transition as smooth as possible. Additionally, residents can enjoy outdoor space for fresh air and leisurely walks, telephone access to stay connected with loved ones, and Wi-Fi/high-speed internet for entertainment or communication purposes.

    At Ashton Ranch Assisted Living, our dedicated staff provides personalized care services to meet the individual needs of each resident. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care management and offer diabetes diets for those with specific dietary requirements.

    Our team takes pride in meal preparation and service to guarantee nutritious and satisfying meals for our residents. Medication management is also provided to promote proper medication adherence. Whether it's special dietary restrictions or transportation arrangements for medical appointments or visiting doctors' offices nearby, we strive to cater to our residents' unique needs.

    In terms of entertainment and engagement, we schedule daily activities to keep our residents physically active and mentally stimulated. Surrounding our community are numerous cafes, parks, pharmacies, physicians' offices,and restaurants which allow convenient access for outings or appointments. Additionally, places of worship,theaters,and hospitals are within close proximity.

    At Ashton Ranch Assisted Living in Surprise,AZ we create an environment where seniors can feel at home while receiving top-notch care.

    Nearby Places of Interest

    Cafes

    • Starbucks (0.5 miles)
    • Starbucks (1.5 miles)
    • Starbucks (2 miles)
    • Sumo Snow (2.6 miles)
    • Starbucks (3 miles)
    • Starbucks (3.2 miles)
    • The Grand Cafe (3.6 miles)

    Restaurants

    • Vogue Bistro (0.5 miles)
    • McDonald's (1.1 miles)
    • Rito's Mexican Food- Surprise (1.2 miles)
    • Crumbl Cookies (1.3 miles)
    • Whataburger (1.5 miles)
    • Tailgaters Sports Bar & Il Primo Pizza And Wings (1.9 miles)
    • Booty's (1.9 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Walmart Pharmacy (1.1 miles)
    • CVS Pharmacy (1.1 miles)
    • Fry's Pharmacy (1.2 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (2.1 miles)

    Physicians

    • Young Arizona Pediatrics (1.2 miles)
    • Banner Health Center (1.8 miles)
    • Affiliated Dermatology (1.8 miles)
    • Jalal Abbas, MD (1.8 miles)
    • Oasis Ear, Nose, and Throat (1.9 miles)
    • Clinic For Digestive Diseases (1.9 miles)
    • Arizona Maternity (1.9 miles)

    Parks

    • Surprise Community Park (1.3 miles)
    • Veramonte Park (1.5 miles)
    • Kingswood Parke HOA Park (2.2 miles)
    • Indoor Playgrounds International (3.2 miles)
    • Pet Park Sun City Grand (3.7 miles)
    • Asante Park (6.2 miles)

    Theaters

    • AMC Surprise Pointe 14 (1.6 miles)

    Places of Worship

    • St Clare of Assisi Catholic Church (3.2 miles)

    Hospitals

    • Apricus Medical Group (3.6 miles)

    Frequently Asked Questions

    Where is Ashton Ranch Assisted Living?

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