7480 East Camino Santo, Scottsdale, AZ 85260
For more information about senior living options: (844) 490-3973
The mother wholeheartedly recommends the facility and is grateful to the staff for taking care of her son. The facility is described as a beautiful home with caring staff. Evgenia is compassionate and helps coordinate appointments and transportation for residents. The patient received some of the best care, with staff who were supportive and made them feel at home. NRC gives families confidence and peace of mind that their loved ones can live close to family as they age. NRC focuses on transitional living and meets nuanced needs in a warm, home-like environment. The staff provide genuine personal attention that fosters belonging. The facility is clean, efficient, and well staffed.
The Peoria location is a terrible rehab facility. The staff couldn't perform basic care tasks for the patient, and the management was horrible. They charged $2,000 per day while the patient largely received only assessments and frequent changes in therapists. They were not equipped to care for a patient of his size or spinal cord injuries. The staff are described as scam artists who do not deliver on promises. Kristen, the management, was a nightmare to deal with; she was unprofessional and reportedly withheld medication. Steer clear of this facility - it is a nice building but the level of care is lacking. They could not answer the phones reliably and would hang up, reflecting poor communication.Neuro Rehab Care Scottsdale is best suited for families seeking a neuro-focused, transitional rehab environment that feels like a home and prioritizes personalized, proactive care. The community shines for residents who need intensive therapy (physical, occupational, speech) and crave a warm, family-like atmosphere where staff coordinate appointments, transportation, and day-to-day needs with genuine attentiveness. It works well for survivors of traumatic brain injury or spinal cord injury who want to stay close to family in the Phoenix area while continuing meaningful rehabilitation and social engagement. The vibe is welcoming, and families consistently point to care teams that make residents feel truly cared for and part of a community.
Those who should consider alternatives include families prioritizing flawless administrative reliability and absolute consistency in communication and billing. The Scottsdale experience, while frequently praised for staff compassion and proactive support, exists alongside a history of mixed administrative feedback in the broader organization. Several reviews from other locations raise red flags about management practices, responsiveness, and billing ethics. For families where the certainty of administrative processes - answering calls promptly, transparent billing, and clear care plans - cannot be compromised, it is prudent to compare other options in the Scottsdale-Phoenix corridor.
The strongest positives at Neuro Rehab Care Scottsdale revolve around people and purpose. Families describe a beautiful, homey setting and a team that feels genuinely compassionate. Caregivers are highlighted for being responsive and proactive, not merely reactive to concerns but anticipating needs to maximize quality of life. The facility's collaborative posture - therapy staff coordinating with families, assisting with transportation, and scheduling appointments - creates a sense of momentum in recovery and daily life. Residents benefit from a therapy-centric approach integrated with a supportive management presence, and the environment often feels like a professional family living under one roof.
Where the concerns land is in the realm of administration and consistency. Some reviewers point to experiences outside the Scottsdale locale - where management was criticized for professionalism, communication gaps, or billing practices - serving as a cautionary note that not every unit within the broader organization delivers identically. In addition, a recurring practical friction cited by families elsewhere is difficulty getting through on the phone or delays in routine administrative tasks. These issues do not erase the tangible strengths of care and rehabilitation, but they do temper the overall reliability a family might expect when planning long-term residency and financial commitments.
For decision-making, the key question comes down to what matters most: a resident who benefits from aggressive, ongoing therapy in a compassionate, home-like setting, with a care team that acts with foresight and warmth? If yes, Neuro Rehab Care Scottsdale offers a compelling mix of therapy intensity, staff engagement, and a family-centered atmosphere that can support meaningful recovery and long-term well-being near home. If, however, the priority is a consistently flawless front-office experience, unwavering administrative transparency, and highly uniform care decisions day after day, it is essential to compare other providers and request concrete, written assurances about communication protocols, billing practices, and care plan governance before committing.
A practical next step is to arrange a comprehensive visit that mirrors the resident's daily routine: sit in on therapy sessions, meet the care coordinators, and ask to review a detailed, written care plan and schedule. Request a candid conversation with the nurse manager or admissions director about what a typical week looks like, how emergencies are handled, and how family input is incorporated into ongoing programming. Confirm transportation routines, medication management procedures, and how long-term activity planning is developed, especially for residents who may stay beyond an initial rehab window. With these checks in place, families can determine whether the Scottsdale location's strengths align with their expectations for stability, responsiveness, and rehabilitative momentum.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Neuro Rebahcarescottsdale in Scottsdale, AZ is an assisted living community that offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished and there is also outdoor space available for residents to relax and enjoy the fresh air. Housekeeping services are provided to ensure a clean and tidy living environment.
The community also offers move-in coordination assistance for a smooth transition into the community. Residents have access to a telephone and Wi-Fi/high-speed internet for staying connected with loved ones.
Care services at Neuro Rebahcarescottsdale include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical care. Special attention is given to diabetes management, including following a diabetes diet regimen. Medication management is provided to ensure that residents take their medications as prescribed.
For those with special dietary restrictions, the dining services accommodate these needs. Transportation arrangements can be made for medical appointments, ensuring that residents can easily access healthcare services as needed.
The community also offers scheduled daily activities to engage residents and promote socialization. In addition, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals located nearby for easy accessibility.
Overall, Neuro Rebahcarescottsdale in Scottsdale provides a comprehensive range of amenities and care services to support the well-being and comfort of its residents in a convenient location surrounded by various amenities within close proximity.
Neuro Rebahcarescottsdale is located at 7480 East Camino Santo, Scottsdale, AZ 85260 in Maricopa County, Arizona
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