5645 East Nisbet Road, Scottsdale, AZ 85254
For more information about senior living options: (844) 490-3973
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The location is described as a fantastic area and highly desirable. The landscaping is beautifully maintained. The winding sidewalks are enjoyable for strolls with a dog, and nearby neighborhoods are good for walks. The pools look clean and well-maintained. The gym offers a decent variety of equipment, despite lacking a stationary bike. Jared is praised for extraordinary empathy, understanding, and excellent customer service. The grounds, spacious floor plans, and overall living atmosphere are impressive.
The apartment interior felt outdated, with a noticeable 80s vibe. The kitchen was too small for serious cooking, with a coil burner stove and no kitchen sprayer. The oven didn't maintain the correct temperature, making cooking unreliable. Double sun exposure led to brutal summer electric bills and a dark living environment due to constant blinds. The countertops' resin coating peeled, blistered, and showed pits and bubbles. Maintenance required constant follow-up, and management was poor at communication and charged tenants on move-out. Cockroaches were a daily reality. Parking was horrible, with no free spots and frequent towing or misplacement. Management's responses were generic and unhelpful, failing to address residents' concerns.Scottsdale Horizon is a property that people tend to notice for all the reasons a desirable location can offer, but the experience living there has been a rollercoaster for many residents. The overall impression begins with the neighborhood itself: a beautifully landscaped community with winding sidewalks that invite long strolls with a dog, parks nearby, and a general sense that you're in a sought-after Scottsdale area. The grounds are consistently described as well maintained, and the surrounding streets and neighboring pockets are praised as ideal for daily walks. In many reviews, that external appeal stands in pleasant contrast to inside-the-unit realities, but the location remains a standout feature that draws people in.
On the amenity side, the complex presents a mixed bag. The pools tend to look clean and well-maintained, which is a plus for residents who want a quick dip or a place to relax in the sunshine. The gym, though on the smaller side, offers a reasonable range of equipment but falls short for anyone with specific cardio preferences: there isn't a single stationary bike available. For someone recovering from knee surgery who was advised to use a recumbent bike, that omission was a real drawback, pushing that resident to seek alternatives off-site. In sum, the common-area amenities are generally well kept, but the gym's equipment lineup leaves room for improvement.
The interior experience, however, paints a more complicated picture. The apartments themselves sit in a building that is nearly four decades old, and that history shows in the aesthetic: a lingering 1980s vibe, even if some updates have been made to appliances, flooring, and fixtures. The result is a space that can feel dated, with ceiling fans that still use pull chains and could benefit from modern remotes or wall controls. One striking and consistently noted issue is the size of the toilets in some two-bedroom units, which proved uncomfortable and difficult to use for anyone with knee problems. There was, however, a thoughtful accommodation when a taller toilet was requested for the primary bathroom, illustrating that property staff can respond well to specific needs.
The kitchen, for many, is a function-over-form space that simply doesn't meet the demands of cooks with a full pantry and a need for real counter space. A coil burner stove, lack of a kitchen sprayer, and an oven that didn't maintain consistent temperatures made cooking and baking frustrating rather than enjoyable. Even with newer appliances in some areas, the overall kitchen layout and limited cabinet space could feel impractical for serious cooking enthusiasts. The issue of double sun exposure - windows and doors on both east and west sides - created a trade-off: ample natural light paired with substantial summer electric bills. To offset the heat, blinds were often kept drawn, and that combination of sun exposure and a brown, heavy color scheme inside - walls, floors, countertops, and cabinetry - contributed to a space that could feel dark and heavy rather than bright and inviting. Some residents even considered repainting cabinets or refinishing countertops, but those changes could only do so much toward a more modern feel. The flooring, described by some as lower quality, could peel or show wear more easily, and when charges for minor floor repairs were tallied at move-out, they underscored a broader sentiment that the property's materials didn't always justify the impression of a newly upgraded place.
That sentiment extended to the financial side of the experience. While some reviews noted that deposits were handled fairly, the cost of repairing even small issues - like a minor gash in the flooring - was perceived as steep. Residents felt the flooring itself was among the cheaper options, which seemed at odds with the premium image the community sometimes projects. The sense of value could be inconsistent, especially when juxtaposed with later reports of misleading advertised inclusions and a pattern of upcharges. One recurring grievance was the belief that certain utilities or amenities, such as WiFi and water, were advertised as included but ultimately billed separately or bundled in a way that felt deceptive. For some renters, that experience intensified into a broader frustration with communication and charges that appeared arbitrary or not clearly explained.
Within the management and maintenance sphere, experiences varied dramatically. A standout staff member named Jared (sometimes spelled Jerad in different posts) received near-universal praise for empathy, responsiveness, and genuine care. Across multiple accounts, Jared stood out for listening to concerns, offering patience when residents were upset, and doing what he could to improve situations - even if he couldn't fix every problem, such as persistent noise from an upstairs neighbor. In one particularly memorable note, a reviewer said Jared's extraordinary empathy earned him a full star on their rating, acknowledging that his efforts made a real difference in a challenging situation. Other residents highlighted Jerad's professionalism and friendliness during tours, even when they ultimately chose not to lease. When the process felt frustrating or opaque, those interactions with Jared or Jerad emerged as a bright spot in what could be a discouraging experience.
But there were also deeply negative and destabilizing experiences recounted in other accounts. A separate, extensive review thread described a timeframe of almost immediate problems after move-in: a second-day noise complaint simply for bringing in furniture and an eviction notice that the front desk reportedly told tenants to disregard. Neighbors were described as threatening, with some residents feeling targeted or disrespected, especially younger tenants who felt that the community didn't treat them with fairness or respect. A pervasive bug problem was cited as a daily nuisance, and while maintenance was said to be "okay at best," getting issues resolved often required persistent follow-up. Communication gaps within management were a frequent complaint, with renters reporting mixed messages or being told to contact different staff members without a clear path to resolution. The fear of being charged for move-out repairs and the impression of systematic upcharges created a sense of mistrust for some tenants, amplifying the stress of living in a place that already felt financially unpredictable.
The most troubling portion of the extended feedback centers on perceptions of misrepresentation and a pattern of negative experiences that appear to recur in many residents' narratives. The claim that basic enhancements - like including essential services and upfront pricing - weren't accurately described at move-in contributed to a lasting impression of "hidden fees" and opaque billing practices. A severe incident during a severe thunderstorm, when a resident's car was towed for what was described as a misaligned parking scenario, intensified the sense that management did not protect or support residents during emergencies. In the same breath, the reviews note a tactic of copy-pasted responses from management when complaints were raised - an approach that many tenants found dismissive and non-resolution-oriented. These factors collectively shaped a perception of the community as welcoming in its surroundings but brittle in its administration and day-to-day operations.
In the end, Scottsdale Horizon emerges as a property with undeniable appeal on the outside and substantial complexity inside. It's a place that some residents come to because of a prime Scottsdale setting, strong landscaping, and well-kept external spaces - plus moments of standout service from staff members who truly care about residents' comfort and well-being. Yet for every positive note about the neighborhood and the well-maintained grounds, there are equally strong concerns about interior practicality, outdated design, heat and energy costs from dual-sun exposures, and a management experience that can feel inconsistent or opaque. Potential renters would be wise to weigh the exterior charm and the moments of excellent customer service against the realities of the unit layout, the age of the building, and a management approach that some residents describe as reactive rather than proactive. As with any place that offers both shining positives and sharp drawbacks, the decision to call Scottsdale Horizon home will likely come down to what traits a prospective resident values most: the allure of a prime location and the comforts of well-kept common areas, or a preference for more modern interiors, transparent pricing, and consistently responsive management.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Horizon Manor 2 is a highly sought-after assisted living community located in beautiful Scottsdale, AZ. With its prime location and wide range of amenities, it offers a comfortable and convenient living environment for seniors in need of board and care services or respite care.
Residents at Horizon Manor 2 enjoy a fully furnished living space, complete with a dining room where delicious meals are prepared and served. Housekeeping services ensure that the community maintains a clean and tidy atmosphere at all times. The outdoor space and garden provide opportunities for residents to relax, get some fresh air, or engage in recreational activities.
The staff at Horizon Manor 2 provides exceptional care services, including assistance with daily activities such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive timely medical attention when needed. For individuals with specific dietary needs, the community offers diabetes diets and special dietary restrictions are catered for during meal preparation.
Transportation arrangements for medical appointments are readily available to ensure that residents can easily access necessary healthcare services. Additionally, the community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - providing ample options for entertainment, socializing, and medical care within close proximity to the community.
Horizon Manor 2 also prioritize the well-being of its residents by providing scheduled daily activities to keep them engaged mentally and physically. This enables individuals to maintain an active lifestyle while fostering a sense of community among fellow residents.
Overall, Horizon Manor 2 in Scottsdale is an outstanding assisted living community that combines compassionate care with excellent amenities. It offers a warm and welcoming environment where seniors can feel safe and supported while enjoying their independence to the fullest extent possible.
Horizon Manor 2 is located at 5645 East Nisbet Road, Scottsdale, AZ 85254 in Maricopa County, Arizona
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