1141 East Sandra Terrace, Phoenix, AZ 85022
For more information about senior living options: (844) 490-3973
Sunny Hills is a trusted, caring place that provides genuine care and quality of life for residents. Ann Richards, RN and Manager, is consistently attentive, available, and provides expert guidance and resources. The staff are friendly, compassionate, and routinely go above and beyond for residents and families. The facility is beautiful, well-maintained, clean, and feels like home with a warm, welcoming atmosphere. The activities, meals, and social outings engage residents and help them form new friendships. Families experience peace of mind knowing their loved ones are safe, comfortable, and well cared for. Jen is repeatedly highlighted for personalized care, warmth, and smooth transitions for residents. The environment balances independence with support, offering private rooms, safety features, and accessible services. The Sunny Hills community feels like a family, with staff who greet residents by name and treat them with dignity. The location is ideal, with serene surroundings, beautiful gardens and walking paths, and proximity to medical facilities.
They describe this location as the worst, noting there is zero security at the door and that some staff act superior to residents. They recount a cleaner being fired after years of hard work, feeling humiliated as the administrator and others laughed in her face. They describe a worker recording the cleaner and being told she was "not no one I do," implying a hostile treatment of staff. They warn others not to bring their family to this place, calling it the worst.Richmond Hills Assisted Living Facility in Phoenix is best suited for families who want a warm, home-like environment where staff form real, name-to-name relationships with residents and where leadership remains accessible and responsive. The community excels when daily life is purposeful: meals shared with tablemates, chair yoga, social outings, and a robust activities calendar that keeps residents engaged and connected to each other. The strongest signal from families is that the atmosphere feels welcoming, safe, and well cared-for, with maintenance, housekeeping, and caregiving teams working in harmony to create a sense of routine and belonging. For families who measure success by genuine interaction, dependable communication from administration, and visible daily effort to make residents feel "at home," Richmond Hills checks very practical boxes.
Those considering alternatives should be mindful of two realities. First, for residents who require advanced medical oversight, highly specialized memory-care programming, or around-the-clock clinical intensity, other communities with deeper clinical offerings may be a better fit. Second, even within well-regarded operations, turnover or occasional management decisions can surface as concerns for some families. The clear takeaway: Richmond Hills can deliver a consistently strong, person-centered experience, but the best match will hinge on whether the resident's needs skew toward social enrichment and daily help with activities rather than intensive medical supervision or specialized dementia care.
The most persuasive pros center on staff warmth, personalized attention, and a living environment that feels less like a facility and more like a neighborhood. Families repeatedly highlight caregivers who know residents by name, greet visitors warmly, and tailor care to individual routines and preferences. The administration's visibility and responsiveness are also valued, with families noting proactive communication and a willingness to offer guidance and resources. The communal spaces and grounds receive praise for cleanliness and comfort, while the activities and dining programs contribute to a lively, resident-centered daily life. When combined, these strengths create concrete benefits: residents appear more engaged, families experience less anxiety about oversight, and the sense of security becomes a meaningful part of everyday continuity.
However, there are notable caveats to monitor. A small number of reviews point to isolated staffing challenges or disagreements over policies, and a few families express concern about the balance between independence and assistance. None of these concerns negate the overall quality observed, but they underscore the importance of verifying on-site dynamics during a visit: ask to meet the caregiving team, review typical caregiver-to-resident ratios, and request a current sample of the care plan to see how personalized the approach remains as needs evolve. Prospective residents should also probe how staff communicate changes in health status and how quickly the team can mobilize additional support if medical needs intensify.
From a practical standpoint, the decisive factors for choosing Richmond Hills farm into emphasis on location convenience, safety, and programmatic breadth. A facility that offers easy visitation, well-maintained common areas, accessible outdoor space, and a calendar rich with social and recreational options tends to yield the best daily quality of life for residents who value companionship and routine. Families should verify that the dining program accommodates dietary preferences, that rooms provide adequate privacy and safety features, and that emergency call systems are responsive. Importantly, inquire about memory-care availability and how transitions between levels of care are managed, should a resident's needs shift.
In the final assessment, Richmond Hills is well-positioned for seniors who prize a caring, community-focused atmosphere with attentive staff, transparent leadership, and a vibrant schedule of activities. It is less suited for those requiring aggressive medical management or very specialized dementia programming, where a facility with deeper clinical capabilities may be necessary. The recommended next steps are clear: arrange a face-to-face tour, meet the caregiving team and the administrator, review a current care plan sample, and assess how flexibility in programming and pricing aligns with the resident's anticipated trajectory. When these elements align, Richmond Hills stands out as a practical, reassurance-filled option for families seeking dependable daily life, friendly faces, and a true sense of home.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Phoenix Sky Harbor International (14 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Richmond Hills Assisted Living Facility in Phoenix, AZ is a fully furnished and beautifully designed community that offers board and care home services as well as respite care. Our facility is equipped with a garden and outdoor space where residents can relax and enjoy nature.
We prioritize the comfort and well-being of our residents by providing housekeeping services and move-in coordination to ensure a seamless transition into our community. Each resident has access to their own private bathroom for added privacy.
Our highly trained staff are dedicated to assisting residents with activities of daily living such as bathing, dressing, and transfers. We also offer specialized diabetes diets, meal preparation, and medication management to cater to the unique needs of each individual.
Residents can enjoy a variety of scheduled daily activities to stay engaged and active within the community. Additionally, we offer transportation arrangements for any necessary appointments or outings.
Nearby our community, there are numerous amenities including 8 cafes, 5 parks, 15 pharmacies, 11 physicians' offices, 19 restaurants, places of worship, and theaters. This ensures that our residents have convenient access to various facilities should they wish to explore the surrounding area.
At Richmond Hills Assisted Living Facility in Phoenix, AZ, we strive to provide a comfortable and enriching environment where seniors can receive quality care while enjoying an active lifestyle surrounded by nearby amenities.
Richmond Hills Assisted Living Facility is located at 1141 East Sandra Terrace, Phoenix, AZ 85022 in Maricopa County, Arizona
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