Kristal Bell Assisted Living

Pros

• The community has sermons playing on the TV and spiritual music, creating a pleasant atmosphere.
• The smaller community provides more individualized care for the residents.
• The staff allows family members to visit their loved ones, fostering a sense of connection.
• The loved one is happier in this community compared to the prior one they were in.
• Communication with the staff is good and effective.
• The place was beautifully decorated and felt like a welcoming home.
• Overall, the people in the facility are described as loving and caring.
• The caregivers at Kristal Bell are described as caring, courteous, friendly, and having a genuine love for the residents they serve.

Cons

• The care received at the facility after a severe stroke was insensitive, disrespectful, and negligent.
• The staff was unavailable to provide necessary care during nighttime hours.
• Concerns regarding the mother's care were met with dismissal and hostility from the staff.
• The decision to place the loved one in the facility was regretted in retrospect.
• At night, there were instances where the staff was unresponsive to the resident's needs.
• Despite a generally positive experience, there were concerns about lack of nighttime assistance.
• The decision to move the parents to Kristal Bell was made after a negative experience in another group home.

Review

In a small and welcoming community, residents have found solace and joy in their daily lives. The atmosphere is filled with sermons playing on the TV and spiritual music, creating a peaceful environment. Moreover, outside entertainment is brought in to provide additional enjoyment for the residents. This community takes pride in offering more individualized care to its residents, ensuring their unique needs are met. Families are also encouraged to visit their loved ones, fostering a sense of connection and support.

Many families have seen their loved ones flourish in this community, finding greater happiness compared to previous living arrangements. The communication between the staff and families is described as good, indicating a strong level of trust and cooperation.

However, one reviewer shares a heart-wrenching experience involving poor care provided to their mother after she suffered a severe stroke. Despite claims of expertise in end-of-life care, the facility proved unprepared for the level of attention required. During nights, no staff members were available between 9 pm and 8 am to provide necessary comfort care, leaving family members to take on this responsibility themselves.

The concerns expressed by this reviewer were met with dismissal and even hostility from the staff, compounding their grief over the situation. In hindsight, it is suggested that alternative options like moving her to a hospice facility or arranging home hospice care would have been more appropriate. This unfortunate experience serves as an example of the importance of thorough research when selecting an assisted living facility for loved ones.

Despite this poignant account, another family had initially positive impressions of the community upon first entering it. They felt warmly welcomed by the beautifully decorated surroundings that resembled a comfortable home setting. Most notably, they encountered kind-hearted individuals who demonstrated genuine care towards residents.

However, concerns arose regarding nighttime responsiveness where inconsistent availability of assistance was observed. While sometimes help was readily provided when needed, other instances left their loved one without any support during nighttime hours. Nevertheless, they appreciated overall good care and believed their loved one was in capable hands.

Lastly, a satisfied family member wholeheartedly recommends this community as the best place for their mother's care. They express immense gratitude for the caring, courteous, and friendly caregivers they have encountered. In stark contrast to a previous group home experience, the caregivers at Kristal Bell prioritize the well-being of their residents above all else. The compassionate and Christian-based approach to caregiving provides families with peace of mind knowing that their loved ones are being looked after with love and respect.

Overall, these reviews highlight both positive experiences and unfortunate lapses in care within this community. While many find comfort, individualized attention, and a serene atmosphere here, others have endured difficult circumstances which underline the importance of thorough evaluation when choosing assisted living facilities.

This part of Glendale, Arizona offers a convenient and vibrant living environment for seniors. With numerous pharmacies, restaurants, cafes, physicians' offices, parks, places of worship, and theaters within close proximity, residents have easy access to essential services and amenities. The variety of dining options caters to different tastes, while the abundance of healthcare facilities ensures quality medical care. The nearby parks provide opportunities for outdoor recreation and relaxation. Additionally, the presence of places of worship allows for spiritual fulfillment. Theaters in the area offer entertainment options for those looking to enjoy movies or live performances. Overall, this neighborhood provides a balanced mix of convenience and leisure activities for seniors seeking a comfortable and active lifestyle in Glendale.

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (3.6 miles)

Restaurants

• Bruster's Ice Cream (0.3 miles)
• Whataburger (0.9 miles)
• Macayo's Mexican Table (1.4 miles)
• Heroes Pub and Grub (1.8 miles)
• Valle Luna (2 miles)
• Chipotle Mexican Grill (2.1 miles)
• Zipps Sports Grill (2.1 miles)

Cafes

• Dutch Bros Coffee (1 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (2.6 miles)
• Starbucks (3.6 miles)
• Starbucks (3.9 miles)
• Starbucks (4.4 miles)

Physicians

• Arrowhead Health Centers (1.2 miles)
• Paseo Family Physicians (1.5 miles)
• Arizona Center for Hematology and Oncology (2 miles)
• AOC: Arizona Otolaryngology Consultants (2 miles)
• Phoenix Neurology & Sleep Medicine (2 miles)
• Banner Thunderbird Surgery Center (2.1 miles)
• Kevin Turner (2.2 miles)

Parks

• Foothills Park (1.5 miles)
• Conocido Park (2.3 miles)
• Thunderbird Park (4 miles)
• Paseo Highlands Park (4.5 miles)
• Fletcher Heights Park (4.8 miles)

Places of Worship

• Pure Heart Christian Fellowship (1.7 miles)
• St Thomas More Parish (2.4 miles)
• The Church At Arrowhead (3.9 miles)
• Phoenix Arizona Temple (4.3 miles)

Theaters

• AMC Deer Valley 30 (3.1 miles)
• AMC Arrowhead 14 (3.5 miles)
• Arrowhead Fountains 18 (4.2 miles)