Po Box 910, Chinle, AZ 86503
For more information about senior living options: (844) 490-3973
The environment is described as peaceful, with laughter and joking between staff and residents like family. The staff are gentle and show great respect for their elders, better than in other places the reviewer has seen. The residents' language is heard there, which is priceless. The staff are loving toward the elders, and they are thanked for that. There is a positive call for outdoor plants and a shaded deck to give residents fresh air and a view.
The facility does not take care of residents' clothing items; belongings disappear or are given to others. Staff are very unprofessional and rude. Ilene, the person who handles finances, is rude and lacks professionalism. The reviewer cautions others not to bring or leave loved ones at this Chinle Facility. Telephones are not answered, making it difficult to check on a grandmother. The facility is underfunded. The situation makes one sad and concerned that elders are being forgotten.The collection of impressions about the Chinle facility paints a picture of a place that inspires strong, contradictory feelings. On one hand, there are clear warnings about neglect, disorganization, and defensive attitudes from some staff; on the other hand, there are powerful testimonies about culture, language, and warmth that residents and families felt they could find there. Taken together, these notes reveal a complex reality: the same environment that can feel impersonal or frustrating to some may also offer genuine care and meaningful connection to others, especially when it comes to honoring language and elders.
Several voices focus on the practical failings that families encounter. A prominent complaint is about clothing and personal items: "they do NOT take care of residents clothing items?.they get lost or given to someone else." That issue is paired with broader criticisms of staff conduct, described by some as "Very unprofessional and rude," and even a specific grievance about the person in charge of finances, Ilene, who is said to be "down right rude and lacks professionalism." Such problems culminate in a stark conclusion from one writer: "The best thing I have done was to get my mom out of there!" The tone here is urgent and admonitory, a clear warning to others who might consider placing a loved one in the facility.
The strongest admonition is almost a direct call to action: "By all cost if you love your parents or grandparents DO NOT bring and leave them at this Chinle Facility?." It is not merely a criticism of care quality; it is a plea to protect families from what the reviewer perceives as a risky or uncaring environment. In these passages, the stress is on the risk of losing personal items, failing to receive respectful treatment, and the fear that residents' well-being may be compromised by ineffective governance or inconsistent care. This thread dominates the negative sentiment, signaling that for some families, the decision to remove a loved one was not only prudent but necessary.
Yet the same set of reviews also includes a clear, resounding counterpoint: a celebration of the facility's softer strength - culture, language, and genuine warmth. Several observers describe the place as "Peaceful and not just quiet," where "Laughter and joking between staff and residents" happens "just like with the family." In these accounts, staff are praised for gentleness and for showing a level of respect toward elders that the writers say surpasses other places they've seen. A particularly meaningful point for some reviewers is that "We all know our language and is heard here," suggesting that the facility provides a space where Navajo and other tribal languages are acknowledged and valued. To these writers, the presence of language and culture is more than mere atmosphere; it is a form of care and a lifeline to identity that defines a positive caregiving experience.
There is also a practical note about operations that colors the overall assessment: a "Low score for no answering telephones .. trying to check on my grandmother." This indicates frustration with accessibility and communication, which can be a critical component of family trust and ongoing reassurance. Alongside this is the blunt declaration that the facility is "WAY UNDER FUNDED?," a grievance that ties directly to the perceived depth of problems - from staffing to programming to resources. These remarks do not cancel out the positive experiences but suggest that systemic constraints can undermine otherwise meaningful care.
Into this mix enters a strong emotional arc: "MAKES ME SAD :(" and the pointed question, "LIKE IS THIS WHAT THE WORLD'S COME TO? WE JUST FADE AWAY AND FUTURE GENERATIONS JUST PUT US IN THE BACK OF THE MIND AND FORGET ALL WE DONE?" The writer adds a note of levity with "JUST KIDDING! :)" before pivoting to constructive suggestions - such as increasing outdoor spaces: "ALL WE NEED IS MORE OUTSIDE PLANTS AND/WITH A PROTECTED SHADED DECK TO PARK THE ELDERS SO THEY CAN OVERLOOK ALL OF CHINLE AND GET SOME FRESH AIR IF THEY ARE ABLE." The plea to improve the physical environment is framed as a practical step toward preserving dignity and comfort for elders, acknowledging that fresh air and access to nature can meaningfully improve daily life for residents.
The closing portion of these reflections shifts toward a deeper, culturally oriented message. The writer laments the erosion of intergenerational contact and argues that plants, as "natural life givers and motivators," could help sustain the elders' spirits and sense of connection. More strikingly, there is a call to preserve and record elders' languages, seen as essential not only to cultural continuity but to broader societal needs such as dictionaries and even climate change discourse. The claim - "WE NEED THOSE WORDS FOR DICTIONARIES AND CLIMATE CHANGE!!!" - is paired with a sweeping historical claim: "THAT'S HOW WE HELPED WIN WWII," a reminder that language and cultural knowledge have long been sources of resilience and power. It ends on a provocative note about Navajo and other tribes, emphasizing that protecting language and memory is not just about individual families, but about heritage and nation-wide strength.
Taken as a whole, the collection presents a facility that cannot be easily categorized as simply good or bad. It is a place where administrative and logistical shortcomings exist in tension with moments of real compassion, cultural affirmation, and human warmth. The reviews highlight a dual reality: on one side, care that can feel impersonal, disorganized, or underfunded; on the other, spaces where language, tradition, and respectful treatment create a profound sense of belonging and dignity for elders. For families seeking a balance, the stories suggest that improvements in communication, item accountability, and funding could coexist with, and even enhance, the cultural and familial benefits that some residents and their relatives already cherish. In the end, the facility's value seems to hinge on how well it supports both practical needs and the deep, irreplaceable connections that give life its meaning.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Chinle Nursing Home in Chinle, AZ is a skilled nursing facility that provides comprehensive care services for its residents. The facility offers a range of amenities to ensure comfort and convenience, including cable or satellite TV, a dining room, fully furnished rooms, a garden, housekeeping services, kitchenette for resident use, move-in coordination assistance, outdoor space for relaxation, telephone access, and Wi-Fi/high-speed internet connectivity.
The care services provided at the Chinle Nursing Home are designed to meet the individual needs of each resident. With 24-hour supervision available, residents can feel safe and supported at all times. Trained staff members offer assistance with activities of daily living such as bathing and dressing, as well as transfers when needed. The facility also coordinates with healthcare providers to ensure seamless medical care for residents. Special dietary restrictions are taken into consideration during meal preparation and service. Medication management is provided to ensure that residents receive their medications on time.
Maintaining mental wellness is important at the Chinle Nursing Home and a mental wellness program is offered to engage residents intellectually and emotionally. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.
Residents at the Chinle Nursing Home enjoy scheduled daily activities for entertainment and socialization. Additionally, there are parks, restaurants, places of worship, and hospitals located conveniently nearby.
Overall, the Chinle Nursing Home provides a supportive environment where residents can thrive while receiving quality care tailored to their specific needs.
Chinle Nursing Home is located at Po Box 910, Chinle, AZ 86503 in Apache County, Arizona
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Homelike setting with communal spaces and outdoor areas.
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