5372 West Geronimo Street, Chandler, AZ 85226
For more information about senior living options: (844) 490-3973
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The staff at Grace Assisted Living Home are caring, considerate, and competent, always ready to inform families about residents' progress. Grace offers a clean, inviting atmosphere with a caring staff. Becky, Stacey, and Judy treat residents as treasured and respected family members. There is open, ongoing communication between staff and families. Robert is described as a trusted caregiver who formed a strong bond with Dad and helped improve his care. The home operates in a house setting with 24/7 staffing, providing attentive, personalized care. Grace is often described as the best in its class, with high praise for professionalism and compassionate care.
A reviewer claimed that Grace violated patient care rights by charging residents about $3,700 per month for a phone in their room but not connecting calls to a patient room, describing it as a privacy violation. The reviewer alleged that staff would not identify themselves when callers contacted the facility and that vulnerable adults were financially exploited. The reviewer stated that Grace had changed its phone number on Google several times within days and labeled the place as dishonest and shady. The reviewer described an incident where staff pressured a resident to sign documents revoking authority from his wife to make decisions, implying improper conduct.Grace Assisted Living Home in Chandler, Arizona, emerges in these accounts as a small, intimate, house-style setting that feels more like a family home than a facility. Described as a private home in a subdivision with room for just five residents, Grace is presented as a place where care is personal, consistent, and deeply attentive. Families repeatedly highlight the homelike atmosphere, the cleanliness of the space, and the 24/7 staffing that keeps a steady, reassuring presence at all hours. The sense that staff members treat residents like their own family members runs through the praise, with several devoted mentions of Becky at the helm and a close-knit team that includes Stacey, Judy, and Robert.
From the first moments described, the care at Grace is framed as both professional and compassionate. Several family members recount experiences where Becky, described as the leader of Grace, and her team provided not only hands-on care but also a reassuring, communicative partnership with families. The staff are praised for being caring, considerate, and competent, with a strong emphasis on keeping families informed about how their loved ones are doing. One reviewer who spoke on behalf of his father-in-law's experience noted that the atmosphere was welcoming and that staff consistently went above and beyond to support both the resident and his family, even during difficult transitions.
A recurring theme in the testimonials is the way Grace coordinates medical and supportive care in tandem with hospice services when needed. One family's account describes a transition from a rehabilitation setting to Grace, where the team promptly assessed needs, established a care schedule, and managed urgent issues with sensitivity and calm. The son-in-law recalled that his father-in-law arrived with large bedsores, and Becky reassured the family that everything would be handled. The narrative emphasizes a holistic approach - addressing wounds, arranging hospice, and maintaining dignity and comfort. The same account highlights the meaningful relationships that form with staff, especially the way a particular caregiver, Robert, became a steady companion to the resident, offering consistent, loving attention that the family found deeply meaningful.
Families repeatedly praise the quality of communication and the peace of mind that comes from knowing their loved ones are in good hands. The feedback conveys that Grace maintains open channels for updates, invites visits, and fosters an environment where questions and concerns are addressed promptly. For those balancing work, caregiving, and their own lives, the ability to rest assured that a loved one is well cared for - without constant worry - feels priceless. Several reviewers mention visiting on Sundays and looking forward to the opportunity not just to see their relative but to connect with the staff, who feel more like extended family than caregivers.
Two of the reviews offer a longer-term perspective, focusing on Grace's consistency over time. One reviewer shares that his father-in-law was at Grace from May 2023 to March 2024, and he describes the room as clean and the care as thorough, with regular communication that never left them guessing about their loved one's status. The reviewer notes that Grace provided uncommon support, a level of engagement with family that was difficult to find elsewhere, and that the staff made Sundays - and often other visits - well worthwhile. The original account reinforces the sense that Grace is not just a place to stay but a community that supports families through difficult health journeys, and that Becky works to ensure the facility adheres to state guidelines and stays open to inspections, which adds another layer of reassurance for families.
In addition to the many glowing testimonials, one reviewer included a candid one-star update that stands apart from the overwhelmingly positive tone. This person recounts a troubling experience around a legal matter involving authority to make decisions and expresses concerns about privacy and the welfare of vulnerable patients. The reviewer writes that Grace has a phone policy tied to room charges and alleges privacy violations, including not identifying themselves when callers contact the facility, and accuses Grace of allowing "vulnerable adult patients" to be financially exploited. The account claims the facility changed its phone number on Google multiple times in a short period. It is a stark contrast to the rest of the feedback, which emphasizes trust, transparent communication, and a family-centered approach. The same reviewer also acknowledges the care and warmth provided by the staff in other contexts, describing Grace as a place where Rebecca and her team are caring, efficient, and warm, while still expressing serious concerns about rights and privacy in other aspects of the operation.
Taken together, the collection of reviews paints Grace Assisted Living Home as a small, intimate residence that prioritizes compassionate, individualized care. Families consistently report a clean, inviting environment and staff who treat residents with dignity and respect. The leadership of Becky is highlighted as a key factor in ensuring the home remains compliant with state guidelines and receptive to inspections, while the presence of supportive team members like Robert and Judy helps residents feel secure and valued. For many families, Grace offers not only a place for daily care but a reliable partnership - one that eases the burden on loved ones and provides a sense of safety during recovery, dementia management, and end-of-life transitions. While one reviewer raises serious concerns about rights and privacy, the broader consensus across most accounts is a strong endorsement of Grace as a compassionate, well-run home that truly makes a difference when it counts.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Garden's Well Assisted Living, located in the heart of Chandler, AZ, offers a warm and welcoming environment designed to provide exceptional care and support for residents in a comfortable setting. Specializing in board and care home services as well as respite care, this community is dedicated to meeting the unique needs of each individual.
Residents can enjoy a range of amenities that enhance their quality of life, including a beautifully furnished dining room where delicious meals are served, fully furnished living spaces that promote comfort and relaxation, and serene outdoor gardens perfect for enjoying fresh air. The community also provides housekeeping services to ensure a clean and tidy environment, along with move-in coordination assistance to help new residents feel at home from day one. Connectivity is prioritized with Wi-Fi/high-speed internet and telephone access available throughout the facility.
At The Garden's Well, personalized care is at the forefront of our mission. Our highly trained staff offers assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate closely with healthcare providers to ensure all medical needs are met promptly. Residents on specialized diets receive tailored meal preparation and service that honors their dietary restrictions while promoting healthful eating habits. Additionally, we assist with medication management and can arrange transportation for medical appointments.
Life at The Garden's Well is vibrant and engaging. Scheduled daily activities foster social interaction and mental stimulation among residents, ensuring everyone remains active within the community.
Conveniently situated near various local attractions, residents have easy access to six cafes for delightful outings or casual meet-ups with friends. Nature lovers will appreciate the nearby park for leisurely strolls or picnics. For healthcare needs, 15 pharmacies and 17 physicians are just around the corner, along with three hospitals ready to provide comprehensive care when needed. Dining options abound with 25 nearby restaurants offering diverse culinary experiences. Spiritual needs are supported through three places of worship nearby; entertainment options include a theater just moments away.
At The Garden's Well Assisted Living in Chandler, AZ, we strive to create an enriching environment where every resident feels valued and cared for while enjoying their independence in a supportive community setting.
The Garden's Well Assisted Living is located at 5372 West Geronimo Street, Chandler, AZ 85226 in Maricopa County, Arizona
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