Home Instead - Sun Lakes, AZ

Pros

• Arecely and Monica provided outstanding care and service.
• Their compassionate care made Mom feel comfortable and safe.
• They were on time and attentive to needs in the home.
• The family would highly recommend Arecely, Monica, and Home Instead for in-home care.
• Erin was extremely helpful and kind, a good companion and a hard worker.
• Sheila was helpful and pleasant.
• The experience was pleasant and the services are highly recommended.
• Home Instead is an incredible, highly communicative, caring, and experienced service.
• They have cared for a family member with dignity and compassion.
• Their care has helped prevent placement in a monitored setting.
• Daynae is an excellent caregiver who is organized, professional, and engaging.
• The family feels fortunate to have Daynae and Home Instead.

Review

Families seeking in-home care clearly find a dependable partner in Home Instead, with experiences that emphasize trust, warmth, and ongoing communication. Across several heartfelt statements, the common thread is a commitment to explaining services and the company's history up front, which helps families feel confident about choosing in-home care. The result is care that feels personalized, professional, and anchored in long-standing care values, making the journey of aging at home more secure and dignified.

Arecely and Monica stand out for their deeply compassionate approach. Their presence calmed Mom, making her feel comfortable and safe in their care. In addition to their kindness, their practical contributions were noted - delicious meal preparation and a spotless kitchen left in good order before they left each evening. They were consistently on time and attentive to any needs that arose while in the home, and their personable, caring manner left a lasting impression. The families who wrote in would readily and enthusiastically recommend both Arecely and Monica, and by extension Home Instead, for in-home care when a loved one needs support.

Other caregivers also left a strong impression. Erin was described as extremely helpful and kind, serving as a good companion and a hard worker. Sheila complemented Erin with her own helpful and pleasant demeanor, contributing to a pleasant overall experience. One commenter even singled out Ginger L, underscoring continued positive experiences with the team. Taken together, these notes highlight Home Instead's ability to provide friendly, reliable companionship in addition to practical caregiving tasks, reinforcing why families feel confident referring the service to others.

Beyond individual caregivers, the overall service model receives high praise. Home Instead is described as an incredible service to families - highly communicative, caring, and experienced-minded. Families emphasize that the care provided is delivered with dignity and compassion, and they credit the agency with helping to prevent the need for placement in a monitored setting. This sense of proactive, respectful care helps families maintain independence and comfort at home, while feeling supported by a team that values clear communication and thoughtful attention to each person's needs.

Daynae's tenure with the family stands out as a testament to consistency and quality over time. Caring for Mom for more than a year, Daynae has become loved by both Mom and the entire family. She is described as an excellent caregiver who is extremely organized and professional in her approach to tasks, yet also fun and interesting to be around. The family consistently notes how fortunate they feel to have Daynae and Home Instead in their lives, underscoring the profound impact that steady, well-matched caregiving can have on a loved one's daily life and on the family's peace of mind.

Overall, the collection of reviews paints a clear picture of a company that prioritizes compassionate, reliable, and dignified in-home care. Phrases like "great company" and "caregivers are great and friendly," paired with expressions of deep gratitude for very happy in-home care experiences, reinforce a strong sense of trust and ongoing satisfaction. The narratives collectively reveal a service that balances personal warmth with professional competency, ensuring that families feel heard, supported, and hopeful about the future of their loved ones' care at home.

This part of Sun Lakes, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several physicians, dermatology and plastic surgery centers nearby, residents can easily access healthcare services. The abundance of pharmacies, restaurants, cafes, and theaters provide opportunities for leisurely activities and social interaction. In case of emergencies, there are hospitals within a few miles' radius. For spiritual needs, various places of worship are also available in the vicinity. Additionally, the Chandler Municipal Airport provides convenient transportation options for those who may need to travel frequently. Overall, this neighborhood offers a well-rounded environment that caters to the needs and interests of senior residents.

Physicians

• Center for Dermatology and Plastic Surgery (0.1 miles)
• Scottsdale Center for Sight PLC (0.1 miles)
• Arizona Dermatology & Cosmetic Surgery (0.1 miles)
• Hope Eye Center (1.6 miles)
• Chandler Oral And Maxillofacial Surgery (3.9 miles)
• Banner Surgery Center - Chandler (4.8 miles)
• Infinity Internal Medicine (5 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.2 miles)
• Herbal Wellness Center Chandler (1.3 miles)
• Walgreens (2.6 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (5.3 miles)

Restaurants

• McDonald's (0.9 miles)
• Subway (1 miles)
• McDonald's (1 miles)
• Fiesta Mexicana Restaurant Chandler (1.1 miles)
• Oakwood Country Club (1.1 miles)
• Chen's Chinese Bistro (1.8 miles)
• Sun Lakes Country Club (1.9 miles)

Theaters

• Majestic Neighborhood Cinema Grill (1.4 miles)
• Chandler Crossroads 12 (5.5 miles)
• Chandler Fashion 20 (6 miles)

Parks

• Bark Park (1.6 miles)
• Layton Lakes Park (5.2 miles)
• Desert Breeze Park (7.5 miles)

Cafes

• Black Rock Coffee Bar (1.9 miles)
• Starbucks (4.2 miles)
• Dutch Bros Coffee (4.9 miles)
• Starbucks (5.5 miles)
• Peixoto Coffee Roasters (5.8 miles)
• Black Rock Coffee Bar (6.5 miles)

Hospitals

• Phoenix ER & Medical Hospital (3.2 miles)
• Banner Health Ocotillo (4.5 miles)
• Chandler Regional Medical Center (5.4 miles)
• Mercy Gilbert Medical Center (7.6 miles)

Places of Worship

• Compass Christian Church (4.1 miles)
• Cornerstone Christian Fellowship (4.4 miles)
• Church of Jesus Christ of Latter Day Saints (4.9 miles)

Transportation

• Chandler Municipal Airport (CHD) (4.4 miles)