Sun Valley Care Home

1761 North Agave Street, Eleven Mile Corner, AZ 85122

For more information about senior living options: (844) 490-3973

4.7 from 9 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 stars
0

Assisted Living Board and Care Home

Overall Review of Sun Valley Care Home

Pros

  • pro Noelle is kind, caring, and delightful.
  • pro Noelle brightens the day when she visits the coffee shop.
  • pro Visiting Angels has done an outstanding job of keeping families informed about schedule changes.
  • pro Visiting Angels honors clients' wishes when changes occur and employs well-trained, conscientious staff.
  • pro Rhonda Snyder is an exceptional caregiver who provides thorough, attentive, and compassionate care.
  • pro The Casa Grande case managers are lovely and advocate for clients, offering strong support.

Cons

  • pro The reviewer alleges a caregiver used the father's card to withdraw $300 and had him change his PIN, implying misuse of funds.
  • pro The reviewer states this caregiver kept the father's wallet and took him out to eat, despite instructions not to.
  • pro The reviewer describes another caregiver as leaving the home dirty with soiled incontinence products and tissues, letting food rot in the fridge, and failing to ensure showers or laundry, leaving the father in dirty clothes for weeks.
  • pro The reviewer claims this caregiver allowed the dementia patient to self-administer medications, resulting in missed doses and poor medication management.
  • pro The reviewer contends Visiting Angels reprimanded Rhonda Snyder for communicating with the family, which they viewed as unfair and detrimental to care.
  • pro The reviewer notes that the other caregivers were rated poorly (1?3 stars) compared to Rhonda, who was seen as the standout despite the company's stance.

Review

A careful tapestry of experiences surrounds Visiting Angels in Casa Grande, weaving praise, frustration, and moments of remarkable dedication into a single, sometimes jagged narrative. At the center of this collection is a caregiver named Rhonda Snyder, whose steadfast devotion stands out against a backdrop of mixed encounters with other aides and the broader organization. The stories begin with warmth and appreciation but quickly reveal how quickly a client's trust can hinge on a single caregiver's character.

One thread of the tale is simple and luminous: the everyday kindness of people who show up to help. In one compassionate note, Noelle, whom the writer met at a coffee shop where they volunteer, is described as a bright presence who lightens the day. The comment about Noelle is brief, but it anchors the broader sense that people - whether through respite care or a friendly moment in the public sphere - can make a meaningful difference during tough times. Alongside these warm recollections, the writer recounts that Visiting Angels, in general, did a strong job of keeping families informed about schedule changes (even if the changes were few) and interfacing with long-term health care insurance. The impression is that the agency, when it runs smoothly, is orderly, responsive, and respectful of families' wishes, a setup that earns an overall recommendation.

Within that landscape of competent service, however, the Casa Grande team is portrayed as a mixed roster. The reviewer grades the Casa Grande workers as a four-star experience only because of Rhonda Snyder; they would give her ten stars and rate the other angels somewhere in a 1-to-3-star range. The most notable counterpoint to this otherwise positive tone comes from specific incidents involving two other aides. The first is a "3-star gal" who, the reviewer alleges, used the client's wallet and card inappropriately, going far beyond consent by steering to Wells Fargo to withdraw cash and even having the client change his PIN. This caregiver kept the wallet with her, and her actions violated the family's clear wishes and the client's health constraints - especially concerning salt intake and dietary restrictions. The second caregiver, described as the "1-star gal," is accused of a broader pattern of neglect: leaving used incontinence products and tissues around, failing to clean the fridge or ensure the client's hygiene, and even laxly supervising medications to the point that the dementia patient might self-medicate improperly. In short, the reviewer portrays a pattern of not meeting basic standards of care, with consequences that extended beyond discomfort to concerns about safety and nutrition.

Amid these difficult memories, Rhonda Snyder emerges as a beacon of what high-quality, attentive home care can look like. The reviewer's "10 Star Review" of Rhonda catalogs an extraordinary level of attentiveness and competence: Rhonda "looked after my dad like a relative would," reading his reactions to medications, cooking all meals with a careful eye on salt intake, and massaging swollen legs when needed. She helped with showers, ensured fresh clothes and linens, assisted with shaving, and provided fresh adult diapers. She was meticulous with medication, noting side effects and communicating them clearly. Rhonda's diligence extended to appointments as well - she accompanied the client to haircuts and dentist visits without prompting and would proactively raise issues that needed attention. She also managed the grocery budget to minimize waste and kept the home immaculate, all while maintaining a steady, reassuring presence that the family found invaluable.

The depth of Rhonda's care is underscored by a crisis that could have ended much differently. When the client wandered in the early morning and fell, the family could not afford 24-hour care in that moment. Rhonda stayed by the client's side for 24 hours that day, advocating for him in the hospital as there were delays or gaps in medication administration. She wouldn't let him out of her sight, even though he wanted to wander again, and her vigilance is framed as a turning point in the client's trajectory - an act of steadfast advocacy at a time of vulnerability. For the writer, this is the defining contrast: Rhonda's devotion is so evident that she becomes the reason they stayed with the agency, even as cost barriers prevented them from hiring only her.

The other side of the story is equally important. The reviewer believes Rhonda's value was not fully recognized by Visiting Angels and notes a troubling tension within the company: Rhonda was sometimes reprimanded for communicating with the family, especially about the client's health and medication side effects. The family recalls that the dad, who has dementia, would respond with "everything is good" on calls, which complicated the family's desire to stay closely informed. Rhonda would relay critical information about leg swelling, medications, appointments, and daily activities, ensuring continuous oversight. The sense of injustice is palpable: Rhonda appears to have been the only caregiver who consistently provided exceptional care, while the two other aides who fell short remained employed, and Rhonda herself eventually moved on from the company, partly, the reviewer suspects, because of how she was treated.

The organizational dynamics in Casa Grande emerge as a second, closely watched thread. The case managers for Casa Grande are described as lovely and supportive - one was present to advocate for the client in the hospital, and another even answered the phone at 2 a.m. during a critical moment. These case managers are credited with providing direct advocacy and a steadying voice, which helped the family navigate hospital decisions and ensure the client received necessary care. Yet the reviewer emphasizes the memorable mismatch between the excellence of Rhonda and the rest of the staff. The impression is that the best-performing worker was sometimes at odds with the broader discipline of the agency's staffing choices, and that this misalignment created an ongoing sense of inconsistency. The reviewer implies that the gem - Rhonda - was both celebrated and constrained by the system, a tension that colors the overall assessment of the agency.

In the closing lines, the reviewer offers a candid synthesis: the agency can provide excellent care, and the case managers can be deeply supportive, but the experience is uneven and highly dependent on who arrives at the door. The hope is that families will encounter more Rhondas in their journeys, even as they recognize that the rest of the team can fall short of the standard set by one remarkable caregiver. The reviewer ends with a strong, unequivocal endorsement of Visiting Angels when the staff aligns with the client's needs and when the care team communicates openly and consistently. Ultimately, the narrative is a testament to the power of compassionate, attentive caregivers - Rhonda Snyder in particular - and a reminder that the success of home care hinges on both individual dedication and organizational support.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sun Valley Care Home in Eleven Mile Corner, AZ is a board and care home that offers a comfortable and supportive living environment for seniors. Our fully furnished rooms provide a cozy and welcoming atmosphere, and our dedicated staff ensures that all of our residents' needs are met.

With amenities such as a dining room, garden, outdoor space, and Wi-Fi/high-speed internet, residents have plenty of opportunities to socialize and stay connected with friends and family. Our housekeeping services ensure that the living spaces are clean and well-maintained at all times.

At Sun Valley Care Home, we understand the importance of personalized care. Our staff is trained to provide assistance with activities of daily living, bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.

Dietary restrictions are taken into consideration when it comes to meal preparation and service. Our staff is experienced in managing special diets like diabetes diet and other specific dietary requirements.

Transportation arrangement for medical appointments is provided, ensuring that residents can easily access healthcare services. Additionally, there are nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals for convenience and accessibility.

We strive to create an engaging community for our residents by offering scheduled daily activities. These activities promote socialization while keeping residents mentally stimulated and physically active.

Sun Valley Care Home in Eleven Mile Corner provides a supportive environment where seniors can feel safe, comfortable, and enjoy their retirement years.

Nearby Places of Interest

Parks

  • Highland Manor Park (0.2 miles)
  • Blue Park (1 miles)
  • Burris Park (1.4 miles)
  • Gilbert Park (1.5 miles)
  • Mosely Park (2 miles)

Physicians

  • Cedars Heart Clinic (0.4 miles)
  • Premier Orthodontics (0.4 miles)
  • Enticare (0.5 miles)
  • Twenty First Century Oncology of Arizona (0.7 miles)
  • Casa Grande Surgery Specialists (0.7 miles)
  • New Horizons Women's Care (0.9 miles)
  • Arizona Ob Gyn Affiliates (0.9 miles)

Places of Worship

  • Grace Church (0.7 miles)
  • Victory Baptist Church (0.9 miles)
  • Seventh Day Adventist Church (1.1 miles)
  • Vah Ki Presbyterian Church (1.3 miles)
  • Southern Baptist Convention (1.5 miles)
  • Trinity Southern Baptist Church (1.5 miles)
  • First Assembly Of God (1.6 miles)

Hospitals

  • CGRMC Urgent Care (1.2 miles)
  • Banner Casa Grande Medical Center (1.5 miles)
  • Banner Casa Grande Medical Center (1.5 miles)
  • Phoenix Children's Cardiology (1.6 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.5 miles)

Restaurants

  • Little Caesars Pizza (1.2 miles)
  • Chili's Grill & Bar (1.4 miles)
  • Eegee's (1.4 miles)
  • Firehouse Subs (1.4 miles)
  • Sonic Drive-In (1.4 miles)
  • Salad and Go (1.5 miles)
  • Feli's Cuban Kitchen (1.5 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.6 miles)
  • Ada Travel Bureau (1.8 miles)
  • Enterprise Rent-A-Car (2.1 miles)

Frequently Asked Questions

Where is Sun Valley Care Home?

Nearby Communities

Related Resources

  • assisted living insuranceAssisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration

    The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.

  • how to pay for assisted livingSecuring Financial Support for Assisted Living: A Comprehensive Overview

    Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.

  • assisted living for seniors on social securitySocial Security Benefits and Assisted Living: Navigating Options Across the U.S.

    Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.