4690 Crane Road, Wasilla, AK 99654
For more information about senior living options: (844) 490-3973
A set of remarks about this organization reveals a strikingly mixed picture, with warm endorsement on one side and sharp critique on the other. One reviewer starts with a straightforward, positive sentiment: they've worked with the organization for both of their children and describe it as a wonderful organization. The tone here is appreciative and confident in the staff's caring and impact, underscoring a sense of trust built through hands-on experience with the children.
Another voice in the same cluster of notes adds a practical update about the organization's offerings, specifically mentioning that they now have the COVID-19 vaccine available and inviting people to call to schedule an appointment. This line reads like a logistical highlight, spotlighting expanded services and a straightforward path to access them. It frames the organization as responsive to public health needs and accessible through a simple phone call, which could be meaningful for families trying to navigate vaccination logistics.
Yet, the narrative quickly shifts to a much more critical tone in a separate account. This reviewer states that the organization "would not provide services for my severely disabled adult child," painting a picture of refusal or barriers when it comes to a specific, deeply vulnerable case. The claim introduces a severe critique of the organization's inclusivity and practical willingness to serve people with substantial needs, contrasting sharply with the earlier praise about work with children.
Even more pointedly, the same reviewer escalates to profanity-laden criticism, calling the staff "a bunch of buffoons" and accusing the organization of "collecting state welfare checks" and "making a living off disabled people." The language is harsh and inflammatory, but it reflects a strongly negative personal experience. The closing phrase "from Cannon on down" adds a disparaging note that seems to reference a location or a chain of people, though the precise meaning isn't explained. Taken together, this portion conveys a sense of anger, disillusionment, and a belief that the organization is failing in its duties toward disabled individuals and families.
What emerges from juxtaposing these accounts is a portrait of an organization that some families find to be a lifeline - especially in working with children - while others encounter real barriers that leave them feeling unheard or misserved, particularly when a disability or higher level of need is involved. The contrast raises questions about consistency of care, eligibility criteria, and the kinds of supports the organization offers across different family circumstances. The same institution can be a source of hope for one family and a source of frustration for another, depending on the specific needs and expectations at play.
A broader reading of these reviews suggests a few themes worth noting. First, accessibility and inclusivity appear to be central tensions: for some, services are readily available and beneficial, while others feel shut out or inadequately supported, especially for severely disabled adults. Second, the organization's evolving offerings - such as the addition of a COVID-19 vaccination option - are seen by some as evidence of responsiveness and practical value, even if other aspects of the experience fall short for others. Third, the intensity of the language in the negative review indicates a strong emotion tied to unmet needs, which can color overall perceptions and shape how families communicate their experiences publicly.
In the end, the collection of statements portrays a complex, uneven reality. There are clear arguments about positive impact and trusted involvement with children, alongside deeply troubling claims about exclusion and perceived misallocation of attention or resources. Readers are left with a sense that the organization can be highly valued in some contexts - particularly for families seeking support related to children - while simultaneously facing serious criticisms regarding its handling of services for more vulnerable adults. As with many service providers, the true breadth of experiences likely varies by the specific services accessed, the individuals involved, and the particular circumstances of each family.
Mssca Soaring Crane, formerly known as Hollywood Hills, is a board and care home located in the serene city of Wasilla, Alaska. Our community offers a comfortable and homely environment for individuals who require assistance with their daily living activities.
At Mssca Soaring Crane, residents can enjoy a range of amenities to enhance their lifestyle. Our dining room provides nutritious meals tailored to special dietary restrictions. The community is fully furnished and features outdoor spaces where residents can relax and enjoy nature. Housekeeping services ensure that the living spaces are clean and well-maintained. Residents also have access to Wi-Fi/high-speed internet and telephone services to stay connected with their loved ones.
We understand the importance of personalized care, which is why our dedicated staff members provide assistance with various activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met. Our team is trained in medication management, ensuring that medications are administered accurately and on time.
Residents at Mssca Soaring Crane can enjoy a vibrant social life through our scheduled daily activities. We also offer transportation services for medical appointments and arrange transportation to nearby 4 cafes, 1 parks, 11 pharmacies, 42 physicians' offices, 27 restaurants, 3 transportation options, 6 places of worship, 1 theater, and 5 hospitals.
Mssca Soaring Crane strives to provide a nurturing environment where residents can lead fulfilling lives while receiving the assistance they need.
Mssca Soaring Crane (Formerly Hollywood Hills) is located at 4690 Crane Road, Wasilla, AK 99654 in Matanuska-Susitna Borough, Alaska
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