4690 Crane Road, Wasilla, AK 99654
For more information about senior living options: (866) 208-4318
Overall Review of Mssca Soaring Crane (Formerly Hollywood Hills)
Pros
They’ve worked with both of my children; they are a wonderful organization.- They now have the covid vaccine; just call and get your appointment.
Cons
They would not provide services for a severely disabled adult child.- They are just a bunch of buffoons collecting state welfare checks, making a living off disabled people.
Review
Mssca Soaring Crane is best suited for families seeking a hands-on, child-focused partner in care. The strongest signal from the reviews is a pattern of personal attention and continuity: staff that can work with more than one child in a family and that demonstrate a willingness to build trust over time. For parents who want direct, practical collaboration with an organization that can coordinate with schools, therapists, and other professionals, this community presents as a reliable anchor in Wasilla. The local setting matters here: the operation appears to prioritize accessible, neighborhood-level engagement, which can translate into clearer communication, quicker problem-solving, and a less corporate feel than larger providers. In short, families who want a relationship-driven, child-centered approach will find the core value proposition compelling.
One important caveat is the documented mismatch for families with adult or severely disabled clients. At least one reviewer states outright that the program would not provide services for a severely disabled adult, framing the operation as not a fit for that population. That perspective is not isolated in the sense of being a mere outlier, the review mix shows notable dissatisfaction alongside the positive experiences. Given that, families facing care needs beyond a child-focused scope should seriously consider alternatives or, at minimum, conduct very specific, thorough conversations about eligibility, service limits, and the provider’s willingness to tailor to atypical or adult disability scenarios. This is not a universal limitation on care, but it is a meaningful constraint that cannot be glossed over.
The positives tend to offset some of the drawbacks when the client aligns with the core strengths. The ability to support multiple children within a single family hints at a culture of continuity, consistency, and practical know-how, qualities that make care plans more coherent and less fragmented. For families needing steady advocacy and a partner that can grow with a family as children age, these strengths can translate into dependable day-to-day routines, clearer updates, and smoother transitions between school, therapy, and home life. If the care recipient fits the child/teen profile and the family prioritizes intimate, responsive care over a polished, gallery-style facility experience, the pros become a meaningful balance against the noted limitations.
To make a sound decision, prospective families should engage in targeted due diligence. Key questions should focus on scope and eligibility: what ages and diagnoses are accepted, and how flexibly can services be adapted as needs evolve? Request concrete references from current families with similar circumstances and inquire about staff training, turnover, and the level of family involvement in care planning. Ask for a sample care plan and a clear outline of communication channels, including how updates are provided and how quickly concerns are escalated. Clarify costs, including any contingencies for changes in care level, so there are no surprises if needs escalate or shift.
Alternatives deserve careful consideration for anyone whose situation falls outside the core strengths of this community. For families with adult or severely disabled clients, exploring providers that specialize in adult disability services or in-home supports may yield a better fit, with a clearer mandate and broader eligibility. If senior living or memory care becomes a priority, it is prudent to compare with facilities that have affinity for older populations and a larger portfolio of adult services. The goal is to align the provider’s core competencies with the client’s current and anticipated needs, rather than fitting a square peg into a round hole.
Bottom line: Mssca Soaring Crane can be a strong fit for families prioritizing a responsive, child-centered partnership and a hands-on care approach. It stands out for relationship quality and family collaboration, which matter deeply when care is ongoing and deeply personal. However, families with severely disabled adult children should approach with clear boundaries and ready-to-verify expectations about service limits. For those fit by profile, schedule a thorough tour, press for references in similar circumstances, and insist on a concrete, customizable care plan. For everyone else, keep options open and compare with providers whose stated scope and mission align with adult disability needs or senior-focused care.
2 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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