Granny's Log Cabin Care Center

Pros

• Granny's Log Cabin provides a warm, home-like atmosphere that visitors find inviting.
• The facility smells amazing during visits, contributing to a welcoming environment.
• It includes a small kitchenette in the dining room for residents who want to prepare their own food, in addition to three meals a day.
• Fresh fruit is available and there is a coffee bar popular with residents.
• Kailah is described as transparent about resident qualifications and the level of care, and she provides copies of policies and contact information.
• Families who visit report positive experiences and consider Granny's a top choice.
• The staff are patient, kind, and understanding, helping residents transition and encouraging healthy habits.
• The place is described as a beautiful log cabin home, with appreciation for the staff's hard work and diligence.

Cons

• They described Granny's Log Cabin as a horrible assisted living facility with neglectful care.
• They claimed the daytime PCA was frequently on her phone instead of assisting residents.
• They alleged the owner and her mother diverted residents' funds and took an unexpected trip to Europe.
• They reported trash piling up outside and described the place as gross.
• They asserted a staff member threw their grandmother into bed, leaving her terrified.
• They claimed their grandmother was overdosed and abused, leading to emergency room visits.
• They said the head manager (Pat) frequently stole residents' medication and lived in the facility.
• They warned others not to place loved ones there, calling it the lowest of all ASLs.

Review

Granny's Log Cabin presents itself to prospective residents and their families as a small, intimate alternative to larger assisted living facilities. The reviews paint a picture of a place that feels more like a home than a hospital wing, with a sensory welcome - the house is described as smelling nice, the setting is cozy, and the overall atmosphere is tranquil enough to make a visiting family feel at ease. Several accounts highlight a thoughtful layout: a little kitchenette in the dining room that allows residents to prepare their own snacks if they wish, alongside three daily meals. For some families, the arrangement with fresh fruit out, a coffee bar, and a casual space to sit and chat contributes to a sense of normalcy and comfort that makes it feel like a real home for aging loved ones. There is also an emphasis on transparency and communication: a staff member named Kailah is described as honest about who can be accepted and what level of care the facility can provide, and she reportedly provided policy copies and offered to answer questions. Mixed with these practical elements are anecdotes of other families who visited and walked away with positive impressions, reinforcing Granny's as a preferred option when visiting centers.

But a distinct counter-narrative runs through the record, detailing serious concerns about safety, care quality, and overall management. A number of reviewers recount experiences from years ago in which they felt their relatives were not adequately tended to, with specific accusations of staff neglect and inattention. In these accounts, daytime caregivers were described as being distracted - telephones and personal tasks taking precedence over direct resident care. The allegations expand into more troubling territory: residents with dementia being the overwhelming focus of attention while relatives observed others who did not receive necessary checks, including episodes where an oxygen saturation reading was reportedly low without timely intervention. The reviewer described a specific instance where a resident's oxygen needs were dismissed, resulting in ER visits and a deterioration in health. Additional grievous charges include pressure ulcers developed from insufficient assistance with turning, and even incidents of rough handling and injuries during transfers. Some accounts claim that promises, such as a private room after the death of a spouse or a secure, dignified standard of care, were not kept, leading to further distress for families already worried about their loved ones.

Financial and ethical concerns are woven into the criticisms as well. One reviewer alleged that the owners used funds from residents' accounts and around Medicaid planning, implying that a significant amount of money was spent elsewhere rather than reinvested into resident care. The same reviewer named Pat (the mother of the owner, Sherry Butters) as a figure who was present and allegedly involved in questionable practices, including allegations of medication mishandling and misrepresentation. The post described trash piling up outside the facility and expressed a strong belief that the establishment had earned an overall reputation for not being a good assisted living facility, with repeated calls for people to avoid placing loved ones there. In this vein, one reviewer asserted that the facility had a historical pattern of neglect and that recent APS (adult protective services) reports had continually called the facility into question, suggesting ongoing regulatory scrutiny and community concern.

The discourse around Granny's is further complicated by contrasting updates from other voices. An update from January 2025 quotes an RN with 17 years of experience who asserts that the earlier posted allegations are accurate and representative of the truth as she sees it, asserting ongoing safety concerns and recommending against placing loved ones there. This perspective is reinforced by anecdotes from other assisted living professionals in the valley who reportedly have moved residents away from Granny's due to concerns about how residents were treated. The same update acknowledges, however, that some people still speak positively about the facility, stating that the staff can be patient and supportive and that the environment has allowed a mother to transition into a more appropriate assisted living setting with encouragement to adopt healthier habits.

Even within the friction, there is a thread of praise for compassionate care from other reviewers who had a different experience. One family describes Granny's as a place that has shown patience, kindness, and a genuine effort to help their mother adapt to a new routine. They credit the staff with supporting healthier habits and recognizing the emotional and practical needs of someone who is transitioning into assisted living. This positive voice emphasizes that staff diligence and a nurturing approach can make a meaningful difference in the day-to-day life of a resident, even if controversies exist in other quarters of the story.

The record includes emotionally charged memories from families who lived through abusive or distressing incidents decades ago, even while acknowledging that recollections of the past can be fraught and difficult to verify. A review from 2013-2014 recounts a chilling sequence of events: allegations that a head administrator, Pat, actively stole medications, that a grandmother was transferred and then left feeling terrified by roughly handled transfers, and that multiple serious injuries and an overdose occurred under staff watch. This account asserts that the facility's culture deteriorated to the point where residents suffered regular mistreatment, prompting the family to seek emergency care and to remove their loved one from the home. The writer disputes the idea that such experiences are isolated and suggests that ombudsman involvement, in their view, underscored persistent problems rather than isolated incidents. Within this narrative, the claim is made that a family's perception of safety and dignity for residents was irreparably damaged.

Taken together, the spectrum of voices surrounding Granny's Log Cabin reveals a facility that has both ardent supporters and severe critics. On one hand, there are families who celebrate a home-like environment, responsive staff, and a supportive culture that helps residents maintain independence and social engagement. They describe transparent communication with caregivers and administrators, practical amenities that foster a comforting daily life, and a staff team that works with residents and families to navigate care pathways. On the other hand, there are enduring accusations of neglect, safety lapses, and financial and ethical concerns that thread through multiple decades of operation. These reviewers point to specific incidents of harm or fear, alleged medication mismanagement, and a pattern of regulatory scrutiny that leaves potential residents and their families uneasy about placing loved ones in the home. In the face of such divergent experiences, the decision to consider Granny's Log Cabin appears to hinge on individual encounters with staff, the specific needs and vulnerabilities of a prospective resident, and the willingness of families to engage in careful, ongoing oversight - ideally through unannounced visits, direct conversations with caregivers, and review of policy and licensing records.

This part of Wasilla, Alaska offers a variety of amenities that may be appealing to seniors considering the area for living. There are multiple transportation options available, including cabs and an aircraft service for those who may need assistance getting around. The proximity to several restaurants, cafes, and pharmacies provides convenient access to dining options and healthcare services. Additionally, there are numerous places of worship and parks nearby for spiritual fulfillment and recreational activities. The availability of physicians, hospitals, and pharmacies in close proximity ensures access to medical care when needed. Overall, this area of Wasilla offers a well-rounded environment that caters to the needs of seniors seeking a comfortable and convenient living situation.

Transportation

• A Cab (1.2 miles)
• Mr Taxi (2.4 miles)
• Ray's Aircraft Service (3.9 miles)

Restaurants

• Triple A’s Soulfood (1.3 miles)
• Brown's Chicken (1.8 miles)
• Wendy's (2.3 miles)
• Mug-Shot Saloon (2.3 miles)
• Mile 49 Cafe (2.4 miles)
• Last Frontier Brewing Company (2.5 miles)
• Wild Zone (2.6 miles)

Cafes

• The Metro Cafe (1.3 miles)
• Jumpin Java (2.1 miles)
• Mocha Moose (2.5 miles)
• Cup of Jo to Go (2.5 miles)
• Espresso Cafe (4.8 miles)

Places of Worship

• King of Kings Lutheran Church (1.4 miles)
• Good Shepherd Lutheran Church (2.5 miles)
• Wasilla Ministries (2.5 miles)
• Big Lake Baptist Church (2.5 miles)
• Rise Chapel (2.7 miles)
• Christian Fellowship of Wasilla (2.7 miles)
• Wasilla Christian Church (3.9 miles)

Parks

• Wonderland Park (2.1 miles)
• Murie Science and Learning Center (2.5 miles)
• Alcantra Recreation Center (3 miles)
• Wasilla Parks & Recreation (3.2 miles)

Physicians

• Frontier Family Medicine (2.3 miles)
• Alaska Dental Services (2.3 miles)
• Lighthouse Family Medicine (2.4 miles)
• Complete Family Care (2.5 miles)
• Odland Family Practice Clinic (2.5 miles)
• Valley Orthopedic Surgery (2.5 miles)
• Gagnon Plastic and Reconstructive Surgery (2.5 miles)

Hospitals

• Feel Better Naturally (2.5 miles)
• Mat-Su Regional Home Care and Hospice (2.5 miles)
• The Algone Center (4 miles)

Pharmacies

• Mydoktor's Pharmacy (2.5 miles)
• Carrs Pharmacy (2.5 miles)
• Susitna Professional Pharmacy (2.8 miles)
• Bad Gramm3r (2.9 miles)
• Fred Meyer Pharmacy (3.2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.4 miles)

Theaters

• The Valley Cinema (4.8 miles)