TC ALH

9200 Aphrodited Drive, Anchorage, AK 99515

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
70
4 stars
14
3 stars
7
2 stars
0
1 stars
9

Assisted Living

Overall Review of TC ALH

Pros

  • pro The staff are helpful and the travel pants are perfect.
  • pro The store is a favorite place to shop.
  • pro The clothing is of really good quality and the store looks great.
  • pro The gear is great and the pants are loved.
  • pro The store has a great selection and friendly staff.
  • pro It offers a wide range of sizes, including pockets in women's clothing.
  • pro There is a wonderful selection of clothes and other items, with friendly staff.
  • pro The one-year warranty on durable products makes them the best.
  • pro The store is clean, with great service and superior products.
  • pro Excellent store with nice things at great prices.
  • pro Helpful staff, well organized, lots of clearance deals, clean fitting rooms.
  • pro First-time visitors find the staff professional and friendly.

Cons

  • pro The store is criticized for poor customer service and poor-quality clothing.
  • pro It is alleged that the veteran discount isn't honored unless customers complete a lengthy online process.
  • pro Online orders can take weeks to arrive and arrive too late for gifts.
  • pro Customer service responses are unhelpful or non-responsive, with shipments delayed.
  • pro A customer reports being charged twice for a return and not receiving a full refund.
  • pro Pants shrink and the returns process is lengthy and frustrating, leading to a vow never to buy again.
  • pro A cashier is described as rude, showing a complete lack of respect to a customer.
  • pro The store is considered expensive by some customers.

Review

Duluth Trading Company's presence in the apparel landscape comes across as a mix of rugged, durable clothing and a store experience that can vary from highly positive to frustrating, depending on who you ask. Many shoppers walk away impressed by the quality and practicality of the gear - especially the workpants and outerwear - while others are quick to point out that the shopping experience didn't quite live up to their expectations. Some visit with the impression the store is a lot smaller than advertised, yet still manage to find plenty of tough clothing designed for work and outdoor use. The common thread across reviews is a respect for the brand's practical approach, even if the in-store and online experiences diverge.

The heart of the praise centers on product quality and the brand's reputation for durability. Reviewers frequently call out the "great gear," "pants that actually fit me," and "no-bull guarantee" style of warranty that promises replacements if the products don't hold up. Several customers compare Duluth favorably to other brands, noting that their pants, especially the Firehose line, withstand tough jobs and that the warranty provides peace of mind. There's a clear affection for the functional design and long-lasting materials, with some shoppers acknowledging that while the price can be steep, the overall value - thanks to durability and warranty - is well worth it. A few even credit the range as a comprehensive outdoor and work-gear solution, with options beyond clothing that can be shipped or picked up in-store.

Customer service and staff experiences are a mixed bag, spanning enthusiastic praise to pointed disappointments. Many shoppers describe friendly, helpful, and knowledgeable staff who answer questions, guide fittings, and help navigate the inventory. The consistent sentiment is that when the staff are on their game, the experience is smooth and positive. However, there are notable exceptions. A subset of reviews recount encounters with rude or unhelpful employees, long waits at checkout or on the phone, and even billing issues after returns. One customer cites a frustrating return experience where funds appeared to have been deposited twice or inconsistently, while another notes a specific staff member's sour attitude. The contrast is stark enough that for some shoppers, staff quality can be a deciding factor in whether they'll return.

Sizing variety and fit are highlighted as a strong point, though with some caveats. Reviewers appreciate a broad range of sizes and the convenience of pockets in women's clothing, which is repeatedly praised as a practical detail many brands overlook. The store is described as being well stocked with a good mix of sizes and color options, and there's a sense that Duluth anticipates the needs of workers and outdoor enthusiasts. Yet there are exceptions - some items are only available in smaller stock in-store, such as raincoats in XS, leading to encouragement to order online for more options. The online catalog often presents a wider array of sizes and styles, which means shoppers who want the biggest selection might lean toward shopping the website even if they enjoy in-store visits.

Pricing and perceived value surface as another recurring theme. Several reviewers acknowledge the higher price point as a trade-off for the quality and durability they expect from Duluth. The sentiment ranges from "you can't beat the warranty" to "the prices are a bit steep", with frequent mentions of sales, end-of-season discounts, and promotions that can improve the value equation. Some shoppers compare Duluth's pricing to other brands (like cheaper options at Walmart) and conclude that while the upfront cost is higher, the long-term wear and the warranty justify the investment for many. A few note the store's premium atmosphere and calculated merchandising as part of the price picture, while others grumble about ancillary costs such as bag charges for in-store purchases.

Store atmosphere and shopping experience emerge clearly in reviews. Several customers describe a clean, well-lit, and organized store layout with a "premium" feel - an environment that makes it easy to browse and test products. The in-store experience is often tied to positive impressions of the staff and the availability of knowledgeable assistance. In contrast, some shoppers mention the physical store being smaller than expected and occasionally too pricey to justify a purchase on a casual visit. The overall sentiment suggests that Duluth's physical stores deliver a strong brand image, with a few missteps in execution that can dampen the experience for some customers.

Online shopping and logistics add another layer of complexity. A number of reviews recount delayed shipping times (sometimes multiple weeks) and responses that leave customers unsatisfied, especially when a product is intended as a gift or a timely purchase. There are explicit complaints about slow or non-responsive customer service when trying to resolve online orders or returns. On the positive side, several shoppers acknowledge that Duluth's online inventory sometimes offers more sizing and color options than what's found in-store, which can be a benefit for those seeking a specific item or fit. The veteran discount policy also comes under scrutiny, with some reviewers upset that government IDs aren't accepted and the process to verify veteran status feels opaque or protracted.

Taken together, the reviews sketch a brand that remains deeply admired for its durable, practical clothing and strong warranty, while facing realistic tensions around price, service consistency, and the gap between online and in-store inventories. For many customers, Duluth stands out as a go-to source for tough workwear and outdoor apparel, backed by a warranty that makes the investment palatable. For others, the shopping experience - whether due to staffing, scale, or shipping hiccups - tempers that enthusiasm. If you're considering a visit, you'll likely find a store that shines in product quality and helpful staff, with the caveat that you may encounter occasional service or price-related disappointments and that online options are often broader than what you'll see on the floor.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (4 miles away) Ted Stevens Anchorage International (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

TC ALH in Anchorage, AK is a fully furnished assisted living community that offers a comfortable and convenient lifestyle for seniors. Our residents can enjoy their own private dining room where delicious meals are prepared and served, taking into consideration any special dietary restrictions they may have.

We provide comprehensive care services to ensure the well-being of our residents. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that medical needs are met, including medication management for those who require it. Additionally, we offer diabetes diet management for residents with specific dietary requirements.

At TC ALH, we understand the importance of staying active and engaged. That's why we provide scheduled daily activities for our residents to enjoy. Whether it's participating in group exercises or joining in on social events, there is always something happening at our community.

Convenience is key at TC ALH. With five nearby cafes and 27 restaurants, residents have plenty of options when it comes to dining out or grabbing a quick bite. For those who prefer spending time outdoors, there are two parks nearby where they can take a stroll or relax amidst nature. We also offer transportation arrangements for medical appointments and have four places of worship nearby for spiritual needs.

With 12 pharmacies and 39 physicians in close proximity, our residents have easy access to healthcare services whenever needed. In case of emergencies, there are five hospitals located nearby.

TC ALH provides a welcoming and supportive environment for seniors in Anchorage, AK. From our comfortable accommodations to our excellent care services and convenient amenities, we strive to make every resident feel at home while ensuring their safety and well-being.

Nearby Places of Interest

Pharmacies

  • Fred Meyer Pharmacy (0.3 miles)
  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.1 miles)
  • Walmart Pharmacy (2 miles)
  • Carrs Pharmacy (2.3 miles)
  • Walgreens (2.5 miles)
  • Geneva Woods Pharmacy (2.7 miles)

Restaurants

  • Gallo's Mexican Restaurant (0.9 miles)
  • McDonald's (1.3 miles)
  • Taco Bell (1.3 miles)
  • Ronnie Sushi (1.4 miles)
  • Raising Cane's Chicken Fingers (1.6 miles)
  • McDonald's (1.6 miles)
  • Taco Bell (1.6 miles)

Physicians

  • Fresenius Medical Care (1.1 miles)
  • Fresenius Kidney Care (1.1 miles)
  • Urgent Care Medical Clinic PC (1.4 miles)
  • Alaska Hearing & Tinnitus Center (1.7 miles)
  • Raspberry Roots (1.7 miles)
  • Alaska Neurology Center (1.7 miles)
  • Stanton Optical (1.8 miles)

Places of Worship

  • Dimond Boulevard Baptist Church (1.2 miles)
  • Gloria Dei Lutheran Church (1.4 miles)
  • Holy Transfiguration Greek Orthodox Church (2.9 miles)
  • St Elizabeth Ann Seton Catholic Church (3.4 miles)

Cafes

  • South Restaurant + Coffeehouse (1.9 miles)
  • Starbucks (3.1 miles)
  • Kingfisher Coffee (3.4 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4 miles)

Hospitals

  • Koropp, Michael DDS (2.2 miles)
  • St. Elias Specialty Hospital Wound Care (2.9 miles)
  • Providence Alaska Medical Center (2.9 miles)
  • Providence Health & Services Alaska (3.5 miles)
  • Concentra Urgent Care (4 miles)

Parks

  • DeLong Lake (2.4 miles)
  • Westpark Dog Park (2.8 miles)

Transportation

  • Lake Hood Seaplane Base (3.1 miles)
  • Security Checkpoint (3.4 miles)
  • Concourse C (3.6 miles)
  • Lake Hood Strip (3.6 miles)
  • Anchorage Int'l-North Terminal (3.8 miles)
  • Ted Stevens Anchorage International Airport (ANC) (3.9 miles)

Frequently Asked Questions

Where is TC ALH?

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