Lynne's Home Care

7330 Winchester Street, Anchorage, AK 99507

For more information about senior living options: (844) 490-3973

3.2 from 5 reviews
5 stars
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1 stars
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Assisted Living Board and Care Home

Overall Review of Lynne's Home Care

Pros

  • pro All Ways Caring has handled case management promptly, been available to answer questions, and connected clients with the right provider.
  • pro All Ways Caring is seen as a huge improvement over the previously used agency.
  • pro The reviewer has used All Ways Caring for 7+ years and notes that the caregivers have worked out well.
  • pro All Ways Caring ensures caregivers are paid correctly and on time.
  • pro ResCare Home Health Care is described as one of the best companies the reviewer has dealt with, with amazing staff.

Cons

  • pro The company is described as completely incompetent.
  • pro It employs rude, disrespectful case managers and a rude branch manager.
  • pro It drops the ball consistently when trying to find coverage for long-term clients.
  • pro It lies constantly and violates privacy and HIPAA.
  • pro It refuses to communicate effectively and blames family members advocating for their disabled loved ones.
  • pro A staff member cussed the client out and confidentiality was breached; another staff member allegedly lies on time sheets and is late.
  • pro The office ignores calls and does not address staff performance or concerns, and staff are not matched with clients for months.

Review

In a broad set of testimonials about home health care providers, a familiar pattern emerges: a handful of clients sing praises for certain agencies, while others recount deeply troubling experiences that left them frustrated, anxious, and wary about continuing services. The narratives involve several brands, most prominently All Ways Caring and its related care networks, with occasional references to ResCare home health care. Taken together, the collection presents a stark contrast between high-quality, dependable service in some cases and serious concerns about competency, privacy, and communication in others. The variance suggests that experiences can be very location- and staff-specific, rather than uniform across a single organization.

Several reviewers paint a damning picture of All Ways Caring, describing it as utterly incompetent at times. They allege that the organization employs rude and disrespectful case managers, and that even the branch manager can be problematic. A recurring theme is that the agency drops the ball when trying to arrange coverage for long-term clients, leaving families scrambling to fill gaps in care. The extreme tone of these comments underscores a sense of betrayal, with one reviewer even warning others not to use the company at all. The core accusation is that the agency lies, fails to safeguard privacy, and violates HIPAA, with communications frequently described as ineffective or non-existent.

The most troubling aspects go beyond inefficiency to accusations of explicit wrongdoing and mishandling of sensitive information. Reviewers describe privacy violations, poor or outright misleading communication, and a pattern of blaming family members who advocate for their disabled loved ones. There are concrete examples cited, such as a staff member who used profanity toward the client, breaches of confidentiality, and inconsistent or non-existent explanations for what the staff's job duties actually entailed. Large sums of concern are tied to timekeeping and coverage, with accounts of staff who are chronically late, claim they are in too much pain to work, and instead simply sit idle - yet continue to bill for time. The messages suggest that some care coordinators and office personnel either do not respond to urgent calls or fail to follow through on promises to speak with staff about issues like taking advantage of clients.

Compounding the negative reviews is a perception that the office culture perpetuates silence or deflects responsibility. Several clients report that calls go unanswered, messages are ignored, and promised outreach from care coordinators never materializes. One individual describes a situation where there was a request to address a caregiver's behavior, only for three days to pass without any addressed action. In another instance, a client wanted a caregiver talked to about questionable practices, but the office did not make time to address the concern. The overall impression is one of a system that is slow to react, unwilling to engage with clients and their families, and reluctant to take accountability when problems arise.

Against these strongly negative accounts, there are clearly positive voices that tell a different story. Some reviewers praise All Ways Caring for its responsive case management and the way it connects clients with the right providers, noting that staff are available to answer questions and take prompt actions. A common thread in these favorable remarks is marked improvement over previous agencies the clients had used, with a sense of relief that problems were being addressed more effectively. Others speak to durable, long-term satisfaction: using All Ways Caring for years, they describe caregivers who are a good fit and supported by reliable administrative practices, including ensuring caregivers are paid correctly and on time.

Similarly, ResCare home health care is praised by at least one reviewer who calls it "one of the best companies I have dealt with" and lauds the staff as amazing. The sentiment mirrors the All Ways Caring positive experiences in emphasizing strong personnel quality, dependable service, and an overall sense of trust built over time. In another favorable account, All Ways Caring is specifically cited for handling case management well, emphasizing quick responses and a willingness to take action when questions arise. The combination of these approving voices suggests that, for some clients, these agencies deliver consistently good care, efficient communication, and reliable financial practices.

Taken together, the reviews reveal a broad spectrum of client experiences. On one end, there are accounts of serious breaches of privacy, ineffective communication, inconsistent staffing, and frustration with the organization's accountability. On the other end, there are stories of quick responsiveness, careful caregiver matching, timely payments to staff, and long-standing, positive relationships with caregivers under All Ways Caring and ResCare. The overarching takeaway is that outcomes appear highly contingent on individual staff, local leadership, and perhaps the specific branch or region. For prospective clients, this implies the importance of doing thorough due diligence: asking for and checking references, confirming privacy and HIPAA protections, requesting clear expectations and timetables, and seeking feedback from current clients in the area about how issues are handled and resolved.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (6 miles away) Ted Stevens Anchorage International (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lynne's Home Care in Anchorage, AK, is a welcoming board and care home designed to provide a supportive and comfortable living environment for seniors. This community offers a variety of amenities that cater to the needs of its residents, including a cozy dining room where meals are served, beautifully furnished living spaces, and serene outdoor areas featuring gardens. Residents can enjoy housekeeping services and move-in coordination to ease their transition into this nurturing environment.

The care services at Lynne's Home Care focus on enhancing the quality of life for each resident. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. The community also ensures comprehensive health management by coordinating with healthcare providers and offering medication management tailored to meet individual needs. Dietary considerations are well addressed here with special diets accommodated, including diabetes-friendly meal options crafted by attentive staff who prioritize nutrition.

Residents can engage in scheduled daily activities that foster social interaction and physical well-being. The community’s location enhances convenience and accessibility, with numerous nearby amenities including cafes, parks for leisurely strolls, pharmacies for prescription needs, an abundance of physicians for healthcare support, restaurants for dining out options, places of worship for spiritual fulfillment, and hospitals for any medical emergencies.

Overall, Lynne's Home Care provides an enriching lifestyle where seniors can thrive in a caring environment while receiving personalized support tailored to their individual preferences and requirements.

Nearby Places of Interest

This part of Anchorage, Alaska is a well-equipped and convenient area with a variety of amenities nearby. There are several pharmacies in close proximity, making it easy to access medications and healthcare services. Additionally, there are multiple physicians' offices for medical needs, as well as hospitals for more serious health concerns. The area also offers a selection of restaurants and cafes for dining options. Residents can enjoy the outdoors at nearby parks such as Castle Heights Park or find spiritual fulfillment at places of worship like the Holy Transfiguration Greek Orthodox Church. Overall, this part of Anchorage provides a balanced mix of essential services and recreational opportunities that could be appealing for senior living.

Pharmacies

  • Walgreens (1.2 miles)
  • Carrs Pharmacy (1.4 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (2 miles)
  • Lake Otis Pharmacy (2.1 miles)
  • Providence Health Park Pharmacy (2.3 miles)

Physicians

  • Hillside Family Medince (1.4 miles)
  • Anchorage Oral and Maxillofacial Surgery (1.6 miles)
  • Anchorage Oral Maxillofacial (1.6 miles)
  • Independence Park Medical Services (1.7 miles)
  • Stanton Optical (1.7 miles)
  • Willow Medical & Wellness (1.8 miles)
  • Alaska Neurology Center (1.8 miles)

Hospitals

  • Koropp, Michael DDS (1.6 miles)
  • ANMC Fireweed Building (1.9 miles)
  • Providence Alaska Medical Center (2 miles)
  • Alaska Native Medical Center (2 miles)
  • Concentra Urgent Care (2.2 miles)
  • Providence Sleep Disorders Center (2.2 miles)
  • The Children's Hospital at Providence Prenatal Unit (2.3 miles)

Restaurants

  • 907 Alehouse & Grill (1.8 miles)
  • Wendy's (1.8 miles)
  • Taco Bell (1.9 miles)
  • Raising Cane's Chicken Fingers (1.9 miles)
  • McDonald's (2 miles)
  • Taco Bell (2 miles)
  • McDonald's (2 miles)

Cafes

  • Starbucks (2 miles)
  • Alaska Zoo Coffee Shop (2.2 miles)
  • Kaladi Brothers Coffee (2.7 miles)

Parks

  • Castle Heights Park (2.2 miles)

Places of Worship

  • Holy Transfiguration Greek Orthodox Church (2.3 miles)

Frequently Asked Questions

Where is Lynne's Home Care?

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