7940 Little Dipper Avenue, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
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They describe Frontier Health & Wellness as amazing. They note that Frontier Health & Wellness truly cares about every client and provides a safe space where people feel heard. They say the staff are friendly, professional, and knowledgeable. They would highly recommend Frontier Health & Wellness for mental health services. They report a personalized approach that made a big difference in their lives. They find the front desk staff helpful, well-informed, and on the ball. They describe the counselors as professional, knowledgeable, and personable.
They say it probably isn't a safe place. The clinic is described as having a brutal rescheduling policy with surprise charges and months to wait to be seen. A reviewer reports being red-flagged without prior notice and unable to be seen by anyone afterward. The doctor is described as unprofessional, frequently altering medications, and failing to communicate during a trip. The receptionist is described as stand-offish and rude, with no billing department available to answer questions. A reviewer claims the staff are power-hungry and controlling, undermining patient care. One reviewer explicitly warns, "Do not go to this place!"Frontier Health and Wellness (FHW) elicits a broad spectrum of experiences, from wholehearted praise to sharp frustration. Across the many accounts, the thread that runs through the positive notes is a sense of approachable, caring people and a lived?in, community?based feel. Several reviewers describe FHW as a warmly run, locally anchored clinic in Alaska where staff at every level - from reception to program providers - are friendly, patient, and genuinely invested in their clients' well?being. For many, the initial contact was smooth: people returned calls promptly, speaking in real voices rather than automated lines, and getting a warm, human response right away. One reviewer even highlights that a real person talked to them, something they feel is increasingly rare in today's landscape. In these voices, Frontier Health and Wellness becomes more than a clinic; it's a place where people feel heard, where ongoing care has a meaningful, positive impact, and where the same clinicians and front?desk staff are described as patient, considerate, and trustworthy.
A strong subtext of the favorable reviews is a sense of accessibility and continuity, with several reviewers recounting consistent, ongoing care. The positive experiences aren't just about quick responses; many describe a welcoming environment that extends to families and children, with multiple counselors seen and trusted over time. One reviewer notes monthly visits since 2022 that they describe as life?altering, with staff who listened attentively and remained compassionate even when the person lacked insurance. The impression is that, when the relationship is built, the depth of care and personalized attention can be substantial, with staff described as knowledgeable, professional, and kind from front desk to the providers. There's also acknowledgement of practical, concrete acts of help - like staff going the extra mile to share insurance options or connect patients with resources, underscoring a philosophy of care that feels collaborative rather than transactional.
Yet, the same set of reviews does not hide more troubling patterns about access barriers and administrative friction. Several accounts describe a "brutal" rescheduling policy and a culture of surprise charges, with patients feeling penalized for life events outside their control. One reviewer was told to expect months before they could be seen, and another described being red?flagged after needing to cancel for work or family reasons, with no clear warning and without prior notification. The result is a sense of diminished trust and limited flexibility during times of crisis. These operational experiences stand in stark contrast to the glowing testimonials about easy access and supportive staff and create a mixed overall picture: some people experience timely, compassionate care, while others run into rigid scheduling rules and opaque financial practices that complicate even seeking help.
Clinically, the reviews reveal a divided landscape. A particularly critical account recounts a doctor who, after an initial 20?minute visit, repeatedly attempted to alter a regimen that had been effective for years, provoking frustration and a sense of power imbalance. The same story carries into travel and continuity of care: a patient recounts a Florida trip during which a medication transfer became a logistical nightmare, with delays and perceived neglect in communication from the doctor's office. There are claims that calls could go unanswered for extended periods, and that staff or clinicians could be unresponsive or dismissive during crises. Taken together, these remarks suggest that while many patients feel supported by the clinicians and the clinic's ethos, others encountered a mismatch between the ideal of patient?centered, respectful care and experiences that felt rushed, evasive, or even controlling.
Insurance and billing emerge as a particularly thorny area in several responses. A recurring point is the reality that Medicaid may not be accepted, which is a meaningful constraint for some patients seeking affordable mental health care. In other instances, the administrative experience is praised for its helpfulness: a front desk representative is commended for offering to email a list of insurance?friendly providers and for going the extra mile to assist, rather than simply saying a match isn't possible. But there are also negative notes about billing interactions: a staff member described as stand?offish and rude during intake and billing inquiries, interruptions during conversation, and assertions that there isn't a billing department to speak with. This combination paints a picture of a clinic that can be responsive and considerate in some encounters while feeling opaque or unwelcoming in others, depending on who you talk to and what you're asking.
Against this backdrop, the overarching sentiment remains complex and nuanced. Many reviewers express a strong recommendation: they would or do refer others, describe positive transformations, and continue to seek care at FHW. The pro?FHW voices emphasize the clinic's local roots, the genuine kindness of staff, and the transformative effects of consistent care. In contrast, the more critical voices underscore the real frustrations that can come with scheduling rigidity, inconsistent administrative support, and occasional lapses in clinical communication or crisis responsiveness. One reviewer even puzzles over the clinic's safety environment, hinting that for some, there may be concerns about safety or fit that require careful consideration.
For someone considering Frontier Health and Wellness, the tapestry of experiences suggests a few practical takeaways. Expect a clinic that can deliver heartfelt, long?term, relationship?driven care and a staff that many patients trust and value deeply. At the same time, prepare for potential administrative challenges: strict or opaque scheduling policies, potential red?flagging for missed appointments, and variability in how billing and insurance questions are handled. If you're navigating insurance constraints like Medicaid or you anticipate needing urgent access during crisis periods, it may be wise to contact the clinic directly about current policies, to clarify billing processes, and to discuss how exceptions or accommodations might be made during emergencies. Overall, Frontier Health and Wellness appears to be a place of genuine care for many, with a caveated caution that experiences can differ substantially depending on the provider, the situation, and the specific administrative staff you encounter.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Frontier Home Health Care in Anchorage, AK is a premier assisted living community that offers exceptional care and comfortable accommodations for seniors in need of board and care services. Each resident will enjoy a fully furnished home with access to a range of amenities designed to enhance their daily living experience.
The community features a welcoming dining room where residents can enjoy nutritious meals tailored to their specific dietary restrictions. Housekeeping services ensure that the living spaces are always clean and tidy, allowing residents to focus on enjoying their time within the community. Move-in coordination is provided to ensure a smooth transition for new residents.
For those who appreciate spending time outdoors, Frontier Home Health Care offers a beautiful garden and outdoor space where residents can relax, socialize, or simply enjoy the fresh air. Additionally, high-speed Wi-Fi and telephone services are available for residents to stay connected with family and friends.
The compassionate staff at Frontier Home Health Care provides assistance with various activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives personalized care based on their unique needs. They also collaborate closely with health care providers to coordinate medical appointments and manage medication effectively.
Residents can engage in scheduled daily activities that are designed to foster socialization and promote a vibrant lifestyle. With four nearby cafes, three parks, four pharmacies, 56 physicians, 16 restaurants, two places of worship, one theater nearby, as well as 14 hospitals in close proximity, residents have easy access to various amenities and services within the surrounding area.
At Frontier Home Health Care in Anchorage, AK, seniors can expect comprehensive care in a nurturing environment while enjoying easy access to essential amenities and services nearby.
Frontier Home Health Care is located at 7940 Little Dipper Avenue, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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