4621 Chelsea Way, Anchorage, AK 99504
For more information about senior living options: (844) 490-3973
They are very happy with Frontier Health & Wellness (FHW). The staff are very friendly. Frontier Health & Wellness is highly recommended for mental health services. They appreciated the prompt callbacks and conversations with real people. Frontier Health & Wellness has been amazing, with staff who truly care about every client and create a safe space where clients feel heard. All the staff are wonderful - the administrative team and the providers are knowledgeable, professional, and kind. Ryan was polite, helpful, and went the extra mile by emailing a list of insurance-friendly providers. The front desk staff are helpful and well informed, and the counselors are professional, knowledgeable, and personable.
The clinic probably isn't a safe place. It has a brutal rescheduling policy and springs surprise charges on patients, often taking months to get seen. The clinic red-flagged the patient without prior notice, making it impossible to be seen. The doctor repeatedly lowered or changed medications despite what had previously worked, which was unprofessional. A staff member on the phone was stand-offish and rude, raising concerns about the clinic's professionalism. The overall experience was described as unprofessional and not worth the time.This Anchorage community is best suited for adults seeking intimate, ongoing mental health support from a small, locally run clinic where staff are approachable and clinicians emphasize listening and tailored care. It appeals to households that value quick responses, a real-person touch, and a growing sense of continuity across visits. For families navigating mood, anxiety, or behavioral health concerns, Frontier's team can deliver stable, relationship-driven care with clinicians who remember history and adapt to evolving needs. The positive energy from the front desk to the treatment room is a real asset when trust and safety are priorities, and the option to work with several counselors provides breadth for different issues.
However, critical caveats matter. Those who require ironclad scheduling, crystal-clear billing, and a strict, predictable medication-management plan should consider alternatives. A few reviewers report brutal rescheduling policies, unexpected charges, and long waits to be seen - patterns that can erode momentum in treatment. Medicaid users should verify coverage, since the clinic does not accept Medicaid. For families prioritizing flawless administrative reliability or strong coordination during travel or crises, a larger practice with a dedicated billing and intake team may be a safer bet.
On the positive side, the strongest pro is the human touch. Reviews repeatedly highlight friendly, attentive staff, real conversations with real people, and a genuine willingness to listen. Patients describe feeling heard and cared for, with receptionists and clinicians who take time to understand concerns and tailor responses. The practice's small, local footprint appears to foster relationships; several reviewers note consistent counselors and a personable atmosphere that makes it easier to engage in difficult topics. When the team works, it can feel transformative - neighborhood familiarity with professional competence.
Yet several consistent negatives pull against that warmth. A number of reviewers report a harsh rescheduling policy and surprise charges, making expectations unpredictable and billing opaque. Red-flagging patients without notice has led to abrupt barriers to care, with one case of being cut off after a cancellation tied to on-call duties. The quality of medication management appears uneven: some patients praise stable regimens, others recount doctors pushing to alter effective meds, or difficulties coordinating med changes during travel - an experience that can destabilize symptoms. Communication gaps extend to the phone line and intake process, with accounts of stand-offish or unhelpful staff and even lapses in timely responses. A minority of reviewers even raised concerns about safety and overall operating reliability.
These tensions matter because the offsetting positives - empathy, listening, and a personalized approach - can still deliver meaningful gains for many clients. When the clinician-patient relationship is strong, clients report improvements in mood, functioning, and daily life, and the front desk's responsiveness helps traverse bureaucratic friction. The lack of Medicaid acceptance and the billing ambiguity, however, place a ceiling on reliability and access, especially for families on tight budgets or with complex insurance needs. For those requiring consistent medication management and clear, predictable processes, these gaps may be deal-breakers rather than frills.
Advice for families weighing Frontier is practical and straightforward. Start with a precise intake plan: confirm the current providers, the intended medication management approach, and who handles billing. Ask for a dedicated point of contact to minimize communication gaps, and request a clear policy on rescheduling, red-flag triggers, and what happens if a visit is missed or a crisis arises. If Medicaid is in use, identify suitable in-network alternatives before committing. Finally, consider visiting to meet specific clinicians and observe the office culture firsthand; for those who prize warmth, accessibility, and a patient-centered mindset, Frontier can be a strong fit. For others, a larger organization with tighter process controls may be preferable.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Frontier Home Health Care - Tranquil in Anchorage, AK is a premier assisted living community that offers a serene and peaceful environment for seniors. Our fully furnished accommodations are designed to provide comfort and convenience, ensuring residents feel right at home.
At Frontier Home Health Care - Tranquil, we prioritize the well-being of our residents by providing a range of amenities and services. Our dining room offers nutritious meals tailored to meet individual dietary needs, ensuring that each resident receives the necessary nutrition they require. Our housekeeping services ensure that living spaces are always clean and tidy, allowing residents to focus on enjoying their time with us.
We understand the importance of maintaining an active social life, which is why we offer scheduled daily activities for our residents to engage in. From group outings to nearby parks and cafes to organized events within the community, there is never a dull moment at Frontier Home Health Care - Tranquil.
Our dedicated care services team is available to assist with various tasks such as bathing, dressing, transfers, medication management, and coordination with healthcare providers. We also cater specifically to individuals with diabetes or special dietary restrictions by providing specialized meal preparation and service.
Transportation arrangements are taken care of for medical appointments, ensuring that residents have convenient access to healthcare facilities nearby. With 64 physicians and 11 hospitals in close proximity, our residents can rest assured knowing that medical assistance is easily accessible when needed.
The surrounding neighborhood offers a variety of amenities and services within close proximity. Residents can enjoy the convenience of numerous cafes, parks, pharmacies, restaurants, places of worship nearby. This allows them to maintain an active lifestyle while having easy access to essential amenities.
At Frontier Home Health Care - Tranquil in Anchorage, AK, we strive to provide a nurturing and supportive environment where seniors can thrive comfortably. With exceptional care services and a range of amenities designed for their well-being and enjoyment, our community truly embodies tranquility and peace-of-mind.
Frontier Home Health Care - Tranquil is located at 4621 Chelsea Way, Anchorage, AK 99504 in Anchorage Municipality, Alaska
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