Cedar Creek

Pros

• The staff at Campbell Creek House are consistently described as kind, compassionate, and genuinely invested in residents' well-being.
• Sandy is repeatedly credited with unwavering support and grace during transitions.
• Campbell Creek House is praised for exceptional care that surpasses expectations.
• The facility is portrayed as a warm, home-like environment where residents form friendships and feel cared for.
• The team coordinates with primary care providers to ensure medications are correct and care is well managed.
• The staff are noted for safety and mindful COVID precautions, and for avoiding overmedicating residents.
• Families express deep gratitude and strongly recommend Campbell Creek House.

Cons

• They don't have enough help on hand.
• The food was a mystery to figure out what they were being fed, and there was very little of it.
• They did not recommend Campbell Creek House.
• There was no communication.
• There were no returned calls or messages.

Review

Campbell Creek House has drawn a broad spectrum of experiences from families and friends who entrusted their loved ones to its care. Some reviews speak to difficult realities - staffing pressures, limited meals, and moments of communication gaps - while others recount indelible gratitude for compassionate, person-centered support. Taken together, the reports portray a facility that can feel very much like a lifeline to some and, for others, a place that fell short in certain practical areas but still offered warmth and care in the hands of dedicated employees. The common thread running through many accounts is a strong emphasis on humanity, respect, and a sense that the people there treat residents like family, especially in moments of vulnerability.

One of the more candid critiques centers on staffing and basic daily logistics. A reviewer opened with a troubling experience, saying they had a friend there who eventually got out because there wasn't enough help on hand. They described meals as a mystery - hardly enough food, and hard to tell what was being served - while also noting that lots of the staff were doing their best under challenging circumstances. The sentiment is unequivocal in its bluntness: the reviewer would not recommend the place, not even for someone they did not care for. This perspective highlights a real concern about capacity and consistent staffing, which can translate into gaps in communication and routine for families trying to stay connected with their loved ones.

In contrast, several families recount deeply moving experiences of care and connection, especially during life-changing transitions. A daughter whose mother lived at Campbell Creek House from 2018 until her passing in January 2024 described a level of care and genuine compassion that stood out as exceptional. She praised the staff for their utmost respect, kindness, and warmth, noting that caregivers appeared to be genuinely invested in the well-being and comfort of residents, not merely performing a job. A standout figure in these narratives is Sandy, whose unwavering support during the difficult transition period left a lasting impression. The account emphasizes that the care environment was more than procedural - it was a loving and supportive space that helped the family navigate emotional and logistical challenges with grace. The reviewer concluded that Campbell Creek House surpassed expectations and earnestly recommended it to others seeking a place where loved ones would be treated with dignity and empathy.

For those living far from home, Campbell Creek House presented itself as a godsend. A reviewer who living outside the USA described how finding Campbell Creek was a transformative discovery for their sister's Alzheimer's journey in Alaska. They credited Sandy and the staff with giving their sister the attention, respect, and love she deserved, and they expressed enduring gratitude. The sentiment was clear: Sandy helped the family navigate the caregiving process with poise, and the reviewer extended a heartfelt recommendation for the facility. The theme that repeatedly emerges in these accounts is not only the quality of daily care but also the supportive presence of a staff member who can guide families through the emotional terrain of elder care.

Other testimonials emphasized the warmth and competence of the team in everyday interactions. One reviewer called Campbell Creek House a wonderful place with friendly, superb staff, specifically giving a nod to Sandy for the way she treats everyone - an acknowledgment that resonates across several entries. Another account highlighted how the team managed care with a light touch during challenging times, such as coordinating safety during the COVID era and coordinating vaccinations for a resident with a loved one's involvement through FaceTime calls when family visits were limited. The ability to coordinate with primary care providers and ensure appropriate medication management was also highlighted as a strength, illustrating how the community actively supports residents' health needs while preserving their dignity and autonomy.

Caregiving can be exhausting, and some reviews speak from that fatigue and relief in equal measure. One reviewer described Campbell Creek House as exactly what they needed to prevent caregiver burnout, noting that they could finally enjoy their grandmother rather than feeling like a caregiver in perpetual caretaker mode. Others described feeling seen and respected by staff members who were patient, kind, and attentive to the individual personalities of residents. The positive tone in these accounts often centers on the sense of family that residents and families report feeling - a sense of belonging that extends beyond routine tasks to include social connection and meaningful interaction, such as shared games and friendly conversation.

Several narratives provide a deeply personal view of the care journey, including stories of patience, mindful redirection for residents with memory challenges, and a commitment to gentle handling rather than over-medicating. One long-standing appreciation highlighted how staff managed a grandmother with "extra sass" in a way that balanced safety with dignity, helped her form friendships, and preserved a sense of normalcy in daily life. The reviewers also noted practical supports - from arranging transportation to appointments to ensuring meals aligned with specific dietary needs - along with opportunities for residents to feel connected through regular contact with family, including video calls and accessible visit spaces equipped with heaters for colder days. The overarching impression is one of a team that strives to respect and nurture residents' spirits while addressing concrete health and safety needs.

The most resonant messages across the reviews emphasize humanity, trust, and the belief that Campbell Creek House can be a true blessing for families navigating Alzheimer's and related conditions. A caregiver described the staff as genuinely kind and patient, a sentiment echoed by families who appreciated the heart with which their loved ones were treated and the honest, transparent communication during crises. In one particularly moving note, a family member recalled a staff member holding their loved one's hand at the end of life, a moment described as emblematic of the care culture at Campbell Creek House. Many families expressed a readiness to recommend the facility, even while acknowledging that no care setting is perfect every day and recognizing that staff may have off days.

A recurring thread in the fuller picture is the initial impression formed during an in-person tour. Several reviews highlight a visit with Sandy that felt sincere, with careful listening and patient answering of questions. Families described Sandy as someone who listened with love and who helped shape a plan that respected the resident's health needs and the family's wishes. The personal touch - taking the time to understand the family's concerns, coordinating an assessment, and maintaining ongoing communication - appears to have set the tone for many positive experiences once a resident settled in. Even when a father or mother eventually moved on to other arrangements, the memories of attentive care and meaningful engagement persisted as a core part of why Campbell Creek House was valued.

Taken together, the collection of reviews paints a nuanced portrait of Campbell Creek House. For some families, the combination of compassionate, respectful care, a few standout staff members like Sandy, and a sense of community at the facility created a deeply reassuring home for loved ones facing the challenges of aging and dementia. For others, practical concerns about staffing levels, meal quality, and communication gaps suggest areas for improvement. Yet even among the more critical voices, there remains a thread of gratitude for the care, the moments of genuine kindness, and the personal connections that turned a difficult journey into something that could feel like family support during a very tough time. In the end, Campbell Creek House appears to be a place that, with dedicated staff and a culture of heartfelt care, can make a meaningful difference in the lives of residents and their families.

This part of Anchorage, Alaska, offers a variety of amenities that cater to senior living. With parks such as the Polar Bear Park and Woodside Park nearby, residents can enjoy outdoor activities and leisurely strolls in nature. Additionally, there are several cafes and restaurants within close proximity, providing convenient options for dining out or grabbing a cup of coffee. For medical needs, there are multiple hospitals and pharmacies in the area, offering easy access to healthcare services. Places of worship like St. Innocent Russian Orthodox Cathedral and Anchorage Baptist Temple provide spiritual support for those seeking a religious community. Furthermore, the Regal Tikahtnu IMAX & RPX theater offers entertainment options for seniors looking to enjoy movies on the big screen. Overall, this part of Anchorage provides a well-rounded environment that caters to the needs and interests of older adults looking for a comfortable and convenient place to live.

Parks

• The Polar Bear Park (0.4 miles)
• Woodside Park (2.1 miles)
• Castle Heights Park (2.2 miles)

Cafes

• Arctic Grounds Coffee Company (0.6 miles)
• Caffé D'arte Alaska (1 miles)
• Starbucks (2.2 miles)

Hospitals

• North Star Behavioral Health System Hospital (0.6 miles)
• Hall, Meghan - Coalition Health Center (0.9 miles)
• Psychiatric Emergency Department at Providence Alaska Medical Center (1.8 miles)
• Providence Medical Center Pharm (1.8 miles)
• Providence Day Surgery (1.8 miles)
• Providence Health & Services-Washington (1.9 miles)
• The Children's Hospital at Providence Prenatal Unit (1.9 miles)

Physicians

• John Baptist Dekeyser (0.6 miles)
• Pioneer GI Clinic (0.7 miles)
• Alaska Oncology and Hematology (0.7 miles)
• Mountain View Health Center (0.8 miles)
• Alaska Regional Hospital Radiology (0.8 miles)
• W Laurence Wickler DO (0.8 miles)
• Alaska Family Medicine Associates (0.8 miles)

Restaurants

• Tempura Express (0.7 miles)
• McDonald's (0.7 miles)
• Hula Hands Restaurant 4630 (0.9 miles)
• Taco Bell (1 miles)
• McDonald's (1.1 miles)
• Max's Beefy Burgers (1.6 miles)
• Subway (2.1 miles)

Pharmacies

• Allegiance Health Care (0.7 miles)
• Ivy Home Infusions (0.8 miles)
• Providence Health Park Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Places of Worship

• St Innocent Russian Orthodox Cathedral (1.7 miles)
• Anchorage Baptist Temple (2 miles)

Theaters

• Regal Tikahtnu IMAX & RPX (2.3 miles)