3409 Murphy Circle, Anchorage, AK 99502
For more information about senior living options: (844) 490-3973
The staff took excellent care of residents during their stay. The facility is good and highly recommendable. The staff are friendly and the food is good. The apartments and dementia units look spick and span. The staff are always friendly and inviting upon entering. They provide many fun activities for residents, including a Senior Prom. Horizon House is very accommodating to both residents and their families. Staff are available to talk with families and guide them through procedures. The facility has provided resources to families in difficult times. There is no better care in Anchorage.
The facility is described as despicable, with staff allegedly talking down to residents and leaving them in diapers for hours. Staff are alleged to have been seen making out on the clock, and management is accused of prioritizing savings over resident well-being. The call system is reported to be unreliable, leading to long delays in assistance. The administrator is characterized as a dictator imposing self-imposed rules that do not align with Providence guidelines. HIPAA violations are alleged, with a nurse reportedly contacting a physician and canceling orders without proper notification. The facility is claimed not to be ADA-compliant for service dogs, and nursing staff are said to enforce rules conflicting with the ADA. Residents are alleged to be evicted after filing complaints, or as retaliation.Horizon House inspires a wide range of impressions from families and residents, reflecting a place that can feel like a warm, welcoming home to some and a source of serious concern for others. Across the stories, the facility is described as both a cherished residence and a site where care and management issues have left people feeling frustrated, alarmed, or even mistreated. The contrast isn't subtle; it runs through memories of years of different residents, different staff members, and different moments in time.
On the most positive end, several reviews speak to deeply affectionate experiences. One family member recounts that both their mother-in-law and father-in-law lived there and "loved it," with staff who "took excellent care of them during their stay." Another account praises the overall atmosphere: clean apartments and dementia units described as "spick and span," friendly and inviting staff, and a robust calendar of activities, including a Senior Prom, that help residents stay engaged. This reviewer also notes how Horizon House is accommodating to families, with staff who are available to discuss concerns and guide families through procedures, and even extends resources to families after a passing in the home. Yet it isn't just about individual care - there's appreciation for the sense that the facility supports both residents and their relatives in practical ways when difficult moments arise.
There are also memories of older, consistently positive experiences. One reviewer recalls that, years ago, their uncle was a resident and had "no issues" and "enjoyed it," with staff described as friendly and the food as good. This reinforces a recurring theme in several accounts - that when things go well, the staff's attentiveness and the quality of daily life for residents can be notable and meaningful. A separate testimony about the grandparents' long stay highlights a dependable sense of care, with the staff "always there to help" and other residents as good company, culminating in a shout-out to Horizon House for the support and the warmth felt by families.
Despite the bright pictures, there are strong and sustained criticisms from other reviewers that paint a very different portrait. One detailed post characterizes Horizon House as "despicable," citing a lack of respect for a resident (an aunt) and alleging neglect, such as leaving her in diapers for hours. The same account includes a troubling observation of staff behavior ("two of the staff making out in the darkness while on the clock") and accuses management of prioritizing cost-cutting over residents' well-being. The reviewer also claims that the call system was unreliable, leading to delays in assistance, and asserts that if the aunt were still alive, she would have needed to be moved. This posting conveys a powerful sense of danger and neglect, suggesting that some days felt chaotic and poorly supervised.
Another review, presented as a resident's account on Google Maps, is a broad indictment of the facility's leadership and operations. It describes the administrator as a "dictator" who enforces self-imposed rules, with specific accusations of hipaa violations, improper communication with a resident's doctor leading to canceled orders, and non-compliance with ADA requirements related to service dogs. The poster alleges a culture of intimidation, notes that eviction notices can follow complaints, and recounts a distressing experience of an eviction notice arriving by email while the resident was in the hospital for surgery. The sentiment is that there is hype and promises to attract residents, but a deeper, more troubling reality emerges once someone is housed there, including claims of staff overstepping privacy and authority and retaliatory action against residents who speak up.
A separate account adds to the concerns with a visceral description of a lack of respect toward a great-grandmother. In that narrative, the response to requests for changes in care routines - specifically a shift to Q30 checks - was treated as an inconvenience rather than a resident-centered adjustment. The reviewer labels the facility as a joke and "sickening" to witness uncaring behavior in a setting meant to honor and protect seniors, reinforcing the sense that some encounters with Horizon House can be emotionally exhausting and morally troubling for families.
On the other side of the ledger, another brief but emphatic review returns to praise: the family asserts that there is not better care in Anchorage, underscoring a conviction that Horizon House can be an excellent option when things align with staff and management in positive ways. This concluding thread - perceived excellence in certain families' experiences - provides a counterpoint that underscores the variability in what people experience inside the same building. It's a reminder that care quality can be highly dependent on staff, management decisions, and perhaps the specific unit or shift families encounter.
Taken together, the collection of reviews presents Horizon House as a facility of pronounced peaks and valleys. Some families describe a well-run environment with attentive caregivers, engaging programs, and thoughtful support for both residents and relatives. Others report experiences of neglect, procedural overreach, privacy concerns, and retaliatory responses to complaints, painting a picture of a place where the care experience is highly inconsistent and occasionally troubling. In navigating these stories, readers are encouraged to consider how care can vary by unit, staff, and leadership, and to approach the decision with careful, firsthand observation, questions about staffing and training, and a clear sense of what kind of environment will best support a loved one's dignity, safety, and happiness.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Blue Horizon Assisted Living Home in Anchorage, AK is a welcoming and fully furnished community that provides comprehensive care services for seniors. Our residents can enjoy a comfortable and homely environment, with amenities such as a dining room, outdoor space, garden, telephone, and Wi-Fi/high-speed internet.
We understand the importance of maintaining independence while receiving assistance when needed. Therefore, our dedicated staff provide activities of daily living assistance including bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure our residents receive the necessary medical attention.
At Blue Horizon Assisted Living Home, we prioritize the health and well-being of our residents. This includes diabetes diet management, meal preparation and service to cater to their dietary needs, special dietary restrictions, medication management as well as transportation arrangement for medical appointments.
Our community offers a vibrant lifestyle with scheduled daily activities to keep our residents engaged and entertained. For those who want to explore their surroundings, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants and places of worship nearby. Additionally, we provide transportation services for medical purposes as well as doctors' appointments.
Join us at Blue Horizon Assisted Living Home in Anchorage where you can experience exceptional care services within a warm and friendly environment surrounded by conveniences that enhance your quality of life.
Blue Horizon Assisted Living Home is located at 3409 Murphy Circle, Anchorage, AK 99502 in Anchorage Municipality, Alaska
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