4861 Southpark Bluff Drive, Anchorage, AK 99508
For more information about senior living options: (844) 490-3973
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The team engaged with the client during a confusing moment and immediately brightened his mood. Kayla and Shari quickly connected with the client, reducing family stress. They established a stable schedule that improved nighttime behavior. Caregivers showed genuine compassion and lifted a weight off the family. The company does not require a deposit, unlike other agencies. Reilly and Cheri provided flexible, kind, proactive support and went above and beyond. The company focuses on matching the right caregivers to the client's needs and personality. Families described the service as a godsend and life saver. The staff are professional, caring, and genuinely invested in clients and their families. Communication and staffing stability were superior to other agencies. The agency is highly recommended, with top caregivers and a client-first approach. They helped families navigate hospice transitions and enabled quality at-home care.
They failed miserably a second time. Caregivers called out three times and the client was overcharged twice. They care about money but do not care about your loved ones. They were very unorganized, did not have the staff they needed, and made promises they couldn't keep. When scheduled, no one showed up and there was no phone call. They were very unprofessional. They caused nothing but stress and had terrible customer service.Families looking for in-home care often face a tough mix of frustration, hope, and urgency. In this collection of experiences, Home Care Assistance Alaska emerges as a standout option for many who were previously unsure about how to keep their loved ones safe, comfortable, and engaged at home. Across multiple families and scenarios, the caregivers and coordinators are described as genuinely compassionate, quick to respond, and deeply committed to tailoring care to each person's needs. From the moment Kayla and Shari first stepped in, several families felt a sense of relief and confidence that they had finally found the right team to support them.
One recurring thread is how quickly the team can connect with a person who is confused or resistant. In at least one situation, Kayla began engaging with a father who was having a confused episode, and his mood shifted in a matter of minutes. This early moment set the tone for a relationship built on trust and personal connection. The families noted that the caregivers didn't just perform tasks; they engaged with him in ways that respected his dignity and helped him feel seen. The caregivers who clicked with him became a source of stability, which made the rest of the caregiving plan feel more achievable.
Another important theme is the tangible impact on daily life and stress levels. Families consistently described feeling a huge weight lift off their shoulders when the team took charge of scheduling, routines, and day-to-day care. The caregivers' compassion was evident, and the father figure in these stories often grew to love his caregivers. The scheduling aspect - matching the right personalities and strengths to each shift - appeared to be not just a nice-to-have but a crucial element in maintaining quality of life for the loved one. When routines clicked, nights became calmer and behavior improved, which in turn reduced the emotional toll on family members who were trying to manage a difficult situation.
The company's policies and actions also left a strong impression in several accounts. Some families appreciated practical conveniences, such as not requiring a deposit, which stood in contrast to other providers they had tried. They also highlighted moments when leadership went above and beyond in moments of crisis - such as a manager who came in personally to help with a late-night situation to settle a husband at home during hospice. These stories emphasize a culture of responsiveness and hands-on support that goes beyond standard expectations and creates a sense of reliability during the most stressful hours.
Hospice and end-of-life scenarios were described with particular tenderness and respect. In several testimonials, caregivers adapted to the evolving needs as a loved one declined, with Kayla taking late-night calls and making last-minute arrangements, and even stopping by daily to check in and support the caregiver who was managing the situation. There were personal touches too, like sharing a coffee with a grieving family member and offering a comfortable, human presence during an intensely challenging time. These accounts underscore a commitment to dignity, empathy, and continuous presence as the situation evolves.
The strength of the team extended to the coordination of schedules and careful matching of caregivers to personalities. Families talked about Cheri and the broader team working to find rotations that balanced the client's needs with a sane and sustainable arrangement for caregivers and family budgets. The end result, according to these accounts, was a high quality of life for the loved one right up to the end. Some families described the staff as "God sent" or expressed heartfelt gratitude for the care that enabled meaningful connections and consistent support through the final months.
Professionalism, communication, and ongoing care were repeatedly highlighted by those who had positive experiences. Reilly and his team were described as professional, genuine, and excellent communicators. The Anchorage location was praised for its client-centered approach and for supporting staff as well as clients. Multiple families spoke highly of how the agency distinguished itself from others they'd tried previously - more reliable staffing, better training, and a more thoughtful approach to matching caregivers with clients. Testimonials also highlighted transportation support and the willingness of Rob and John, among others, to go above and beyond to ensure every need was met.
Of course, no service is perfect for every family. Among the testimonials, there is a clear counterpoint from at least one family who encountered significant problems. They described the agency as very unorganized, with inadequate staffing and multiple excuses for unmet promises. There were instances where a scheduled caregiver did not show up at all, without a call to inform the family, and the experience required the family to administer anxiety medication for their loved one. Another review mentioned overcharges on invoices and concerns about the caregiver's training charges, suggesting a focus that felt more financial than familial to them. These experiences serve as a cautionary note that consistency and accountability can still vary, and they remind prospective clients to vet providers thoroughly and verify communication practices.
Taken together, the collection paints a picture of a company that many families consider a trusted partner in caregiving. The strongest themes emphasize compassionate people who listen, adapt, and stay the course even when situations become emotionally charged and complex. The leadership - embodied in Kayla, Shari, Reilly, Cheri, Rob, John, and others - appears to foster a culture of patient, personalized care, robust problem-solving, and a willingness to step in during crises. For families who are committed to keeping a loved one at home - with dignity, safety, and a level of quality that suits their values - these accounts suggest Home Care Assistance Alaska can be a powerful ally.
If you're considering in-home care, these testimonials offer a spectrum of real-world experiences to weigh against your priorities. The strongest endorsements praise quick, compassionate connections, thoughtful scheduling, and hands-on leadership during emergencies. They also remind us that, in any service, there can be variances in reliability and pricing that require careful review. Overall, the voices here converge on a central message: when the right people show up with genuine care and a plan that respects your family's unique needs, in-home care can transform not only a loved one's daily life but the emotional wellbeing of the entire family.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alaska Helps Assisted Living Home is located in Anchorage, AK and offers high-quality care for seniors in a comfortable and supportive environment. This board and care home provides a range of amenities to ensure the well-being and satisfaction of its residents.
The assisted living community features a spacious dining room where residents can enjoy delicious meals prepared by the skilled staff. The facility is fully furnished, providing a cozy and inviting atmosphere for all residents. The beautiful garden is a peaceful oasis where residents can relax or engage in outdoor activities.
Housekeeping services are provided to ensure that the living spaces remain clean and tidy at all times. Move-in coordination is offered to assist new residents with the smooth transition into their new home. Telephone and Wi-Fi/high-speed internet access are available, allowing residents to stay connected with loved ones or browse the internet at their convenience.
Alaska Helps Assisted Living Home offers various care services to meet the individual needs of each resident. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that all medical needs are met. Diabetes diet management, medication management, and special dietary restrictions are catered for as well.
Transportation arrangement for medical purposes is provided, ensuring that residents have easy access to necessary medical appointments. Additionally, transportation services are available for doctors' appointments if needed.
Residents at Alaska Helps Assisted Living Home can enjoy a fulfilling lifestyle through scheduled daily activities designed to promote social engagement and overall well-being. Two cafes nearby offer convenient options for residents looking for coffee or snacks outside of the facility. Five pharmacies in close proximity cater to all medication needs, while seven physicians nearby provide accessible healthcare services. Nine restaurants give residents plenty of choices when dining out with friends or family members. Furthermore, two places of worship nearby ensure that spiritual needs are also easily met.
With its extensive amenities, compassionate care services, and convenient location near various essential establishments, Alaska Helps Assisted Living Home is committed to enhancing the quality of life for its residents in Anchorage, AK.
This part of Anchorage, Alaska offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient community. With several places of worship nearby, including St Elizabeth Ann Seton Catholic Church and Holy Transfiguration Greek Orthodox Church, residents can maintain their spiritual practices. There are also multiple options for dining out, such as Southside Grill and Carlos Mexican Restaurant, providing opportunities for socializing and enjoying meals outside the home. Access to pharmacies like Walgreens and medical services facilities like FirstCare and ANMC Fireweed Building ensures easy access to healthcare resources. Additionally, the proximity to parks like Castle Heights Park allows for outdoor recreation and relaxation. Overall, this area offers a blend of essential services and recreational options that could make it a comfortable choice for senior living in Anchorage.
Alaska Helps Assisted Living Home is located at 4861 Southpark Bluff Drive, Anchorage, AK 99508 in Anchorage Municipality, Alaska
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