3 Angels' Assisted Living Home II

3907 Barbara Drive, Anchorage, AK 99517

For more information about senior living options: (844) 490-3973

4.8 from 23 reviews
5 stars
22
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of 3 Angels' Assisted Living Home II

Pros

  • pro Randie Szczesny adapted remarkably well to dementia care, bringing a happy demeanor and a proactive, helpful approach.
  • pro Sue and the team at Visiting Angels are described as great, providing compassionate, personalized care.
  • pro Marjorie Nix is a dynamo - full of life and energy, with a bubbly presence and a kind heart of service.
  • pro Tonya cares deeply for the grandparents and guides the family through aging in place with experience and knowledge.
  • pro Alex has been a godsend, bringing a calm and loving presence to all three parents.
  • pro Linda is extraordinary in her skills, care, and confidence, forming a strong bond with clients.
  • pro The caregivers are patient and kind, and keep families informed of daily activities and any problems.
  • pro Savannah and Annette consistently go above and beyond.
  • pro Sue and Christie are described as literal angels, delivering attentive, compassionate care that feels like family.
  • pro The office staff are professional and responsive, assisting with billing and ensuring good client-caregiver matches.

Cons

  • pro The GM, the main supervisor, and their staff are accused of theft and failing to provide contracted services while still accepting payment.
  • pro The bathroom had been in poor, unclean condition for months despite multiple weekly visits and supposed cleaning.
  • pro The resident had not had a change of clothes or a shower in over three weeks.
  • pro The GM allegedly refused to acknowledge or correct these lapses, creating a critical health hazard.
  • pro There was blood on the toilet used by the resident, posing a danger to open wounds and potential pressure sores.
  • pro Showers could mitigate these hazards, but the shower had not been cleaned for six months.

Review

The collection of experiences people have shared about Visiting Angels paints a vivid picture of a caregiving team that many families feel profoundly grateful for. Across a variety of situations - post-surgical recovery, dementia care, aging in place, and the everyday challenges of managing multiple generations at home - these testimonials highlight consistency in compassion, responsiveness, and a genuine commitment to improving the daily lives of clients and their loved ones. What comes through in every account is a sense that the people providing care are more than just caregivers; they are reliable partners in a sensitive and ongoing life journey.

Randie Szczesny's introduction to the team in early June 2025 is described as transformative. Randie had never worked with a dementia patient before, yet she adapted with remarkable speed, integrating into Bob's routine with brain-stimulating games, exercise, and other activities that support memory and function. Her sunny demeanor and willingness to learn are repeatedly praised, and her participation in phone conferences with Karen and Kathryn - who guide families through Memory work using the MapHabit program - demonstrates a proactive, collaborative approach to care. The impact is tangible: Randie's presence creates space for Karen to take needed breaks, like lunch with friends or quiet library time, highlighting how a thoughtful caregiver can extend meaningful respite for family members. The thanks this family expresses is heartfelt, underscoring the value of Randie's role in their dementia journey.

Marjorie Nix is pictured as a dynamo - full of life, energy, and a readiness to do whatever is asked. The reviewer notes her bubbly presence and kind heart, suggesting that Marjorie's enthusiasm isn't just a personality trait but a functional asset in caregiving, especially when flexibility and a can-do attitude are required. The hope to have reason to call on Marjorie again in the future signals not just satisfaction with a single shift but confidence in a caregiver who enhances daily life for both the client and the family. In this way, Marjorie embodies the second theme that threads through the testimonials: caregivers who bring vitality and warmth into the home can be as crucial as medical or daily living support.

Tonya's contributions also draw high praise, specifically for a sensitivity to aging in place. The reviewer emphasizes Tonya's care for their grandparents and her combination of experience and knowledge as instrumental in guiding the family through the aging process in a way that respects independence and dignity. This sentiment reflects a broader expectation in in-home care: that professionals bring not just physical assistance but informed, compassionate stewardship that helps families navigate a complex landscape with confidence.

A recurring thread throughout the narratives is the role of Sue and the team in Fairbanks, where the initial contact with the agency is framed as a turning point toward a sustainable caregiving arrangement. The reviewers describe Sue as an attentive listener who helps identify needs that families hadn't previously anticipated and who works to ensure a "perfect fit" for the household. The concept of the "angel" entering the home - often personified by the caregiver Alex - is a powerful metaphor that recurs in multiple stories. Alex is lauded for a calm, loving spirit that enriches the lives of all three parents in a multi-generational household, presenting a steady, reassuring presence that provides not only care but companionship and a sense of being supported daily. The gratitude is broad and sincere, with many thanks directed at Visiting Angels for their commitment to delivering the best possible care for families in need.

The experiences described in Fairbanks extend beyond a single family's needs, painting a consistent picture of dependable, high-quality care. Linda's exceptional bond with Jack, built on trust and confident care, stands out as a model of what effective in-home support looks like in practice: consistent professionalism, attentiveness, and an ability to anticipate needs to keep a loved one safe and comfortable. The overall impression is that the agency's caregivers are capable of forming meaningful connections that improve emotional well-being alongside physical health, a combination that families repeatedly highlight as vital.

Another family highlights how the care team communicates and coordinates around Alzheimer's care. The caregivers are described as patient and kind, with regular updates on daily activities and proactive communication about any problems that arise. This level of transparency and responsiveness - coupled with careful matching of caregiver to client - gives families peace of mind and helps them stay engaged and informed as the care plan evolves. The office staff's willingness to collaborate and align caregiver assignments with evolving needs is noted as a strong differentiator, reinforcing the sense that the agency is a partner rather than just a service provider.

Not all feedback, however, is uniformly positive. One review stands out for its strong, negative critique of a facility's leadership and the quality of care for a resident with serious health concerns. The reviewer accuses the GM and the main supervisor and staff of theft and failing to provide contracted services, citing long-standing sanitation lapses, delayed showers, missed clothing changes, and a dangerous living environment for a resident with open wounds. This account describes a dangerous health hazard - blood on a toilet, potential pressure sores, and a bathroom left unclean for months - claims that would warrant immediate internal investigation and external review in any real-world setting. While this perspective contrasts sharply with the predominantly glowing testimonials, it is important because it signals that families expect strict adherence to service commitments and safety standards, and that any gaps in those areas can have serious consequences. It serves as a reminder that, for families relying on in-home care, trust is built on consistent, reliable performance and transparent accountability.

Despite the one strongly negative account, the broader body of reviews paints Visiting Angels as a compassionate, responsive, and professional organization. The language used by families is consistently effusive: terms like "angels," "godsend," and "lifeline" recur as people describe the relief and comfort that come from having dependable caregivers in the home. The reviewers repeatedly emphasize not only the quality of daily care but also the practical support they receive - assistance with scheduling, thorough communications, and a willingness to tailor services to each person's unique needs. The reviews highlight a cohesive system in which caregivers like Randie, Marjorie, Tonya, Alex, Linda, Aisha, Sue, Jennifer, and many others work together with families to craft a care plan that respects independence while ensuring safety and dignity.

Taken together, these experiences illustrate what many families value most in in-home care: a trusted team that communicates well, adapts to changing needs, and treats clients with patience, respect, and genuine kindness. They reflect a service model built on relationships - between caregivers and clients, caregivers and families, and the agency and the broader community. When successful, this model provides not only physical support for daily living and medical needs but emotional reassurance for families who must balance caregiving with work, personal responsibilities, and the emotional toll of aging health challenges. The stories remind us that, alongside professional skill, the human touch - the warmth, empathy, and proactive engagement of caregivers - can transform difficult days into moments of comfort, connection, and grace.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (2 miles away) Ted Stevens Anchorage International (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to 3 Angels' Assisted Living Home II, an inviting and supportive community located in the heart of Anchorage, AK. Our facility offers a warm and nurturing environment designed to enhance the quality of life for our residents.

At 3 Angels, we take pride in providing a variety of amenities to ensure comfort and convenience. Residents can enjoy delicious meals in our communal dining room, relax in our beautifully maintained garden, or take advantage of outdoor spaces perfect for leisurely strolls or social gatherings. Each private space is fully furnished to provide a homelike atmosphere, complemented by essential services such as housekeeping and move-in coordination.

Our dedicated team is committed to delivering personalized care services tailored to each resident's unique needs. We offer assistance with activities of daily living, including bathing, dressing, and transfers. Our staff coordinates closely with healthcare providers to manage medication effectively and accommodate special dietary restrictions—ensuring that every resident receives the attention they deserve. For those managing diabetes or other health conditions, we provide meal preparation aligned with specific dietary needs. Additionally, we facilitate transportation arrangements for medical appointments and other outings.

Life at 3 Angels is enriched by scheduled daily activities that encourage engagement and social interaction among residents. With eight nearby cafes and 35 restaurants, dining out is never far away! Nature lovers will appreciate the proximity of eight parks for fresh air and outdoor recreation.

For peace of mind regarding health services, there are ample resources nearby including 24 physicians and four hospitals within easy reach. Residents also have access to seven transportation options for their convenience.

At 3 Angels' Assisted Living Home II, we strive to create a vibrant community where seniors can thrive while receiving the support they need in a beautiful setting—making every day fulfilling and enjoyable.

Nearby Places of Interest

Restaurants

  • Fiori D'Italia (0.1 miles)
  • Gwennies Old Alaska Restaurant (0.2 miles)
  • McDonald's (0.3 miles)
  • Wendy's (0.3 miles)
  • Bear Tooth Theatrepub (1.2 miles)
  • Jackie's Place Restaurant (1.2 miles)
  • Spenard Roadhouse (1.2 miles)

Hospitals

  • Providence Health & Services Alaska (0.2 miles)
  • St. Elias Specialty Hospital Wound Care (1.8 miles)
  • Providence Alaska Medical Center (1.9 miles)
  • Concentra Urgent Care (3.1 miles)

Physicians

  • Alaska Center For Blind & Visually Impaired (0.3 miles)
  • Great Land Clinical Associates (1 miles)
  • Alaska Sports Medicine Clinic (1.2 miles)
  • Polar Pediatrics (1.2 miles)
  • Generations A Family Place (1.6 miles)
  • Anchorage Neighborhood Health Center (1.6 miles)
  • Aesthetica Medical Spa (1.6 miles)

Cafes

  • Kingfisher Coffee (0.5 miles)
  • Rustic Goat (0.8 miles)
  • Starbucks (0.9 miles)
  • Starbucks (1.6 miles)
  • Black Cup (1.9 miles)
  • Snow City Cafe (2.6 miles)
  • Kobuk Coffee Co. (2.7 miles)

Transportation

  • Lake Hood Seaplane Base (0.7 miles)
  • Lake Hood Strip (1.2 miles)
  • Anchorage Int'l-North Terminal (1.8 miles)
  • Security Checkpoint (1.8 miles)
  • Concourse C (1.8 miles)
  • Ted Stevens Anchorage International Airport (ANC) (2.3 miles)
  • Plane Watching (2.9 miles)

Places of Worship

  • Lutheran Church of Hope (0.9 miles)
  • Central Lutheran Church (2.4 miles)
  • Gloria Dei Lutheran Church (2.8 miles)

Pharmacies

  • Walgreens (1 miles)
  • Reliance Medsets (1.4 miles)
  • Geneva Woods Pharmacy (1.5 miles)
  • Walmart Pharmacy (1.8 miles)
  • Safeway Pharmacy 0720 Anchorage (2.1 miles)
  • Carrs-#0720 (2.2 miles)
  • Alaska Pharmacists Association (2.2 miles)

Parks

  • Earthquake Park (1.3 miles)
  • Margaret Eagan Sullivan Park and Waterfowl Sanctuary (1.7 miles)
  • Valley of the Moon Park (1.9 miles)
  • DeLong Lake (2 miles)
  • Anchorage Park Strip (2.3 miles)
  • Elderberry Park (2.4 miles)
  • Woodside Park (2.6 miles)

Frequently Asked Questions

Where is 3 Angels' Assisted Living Home II?

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