Amedisys Home Health Care

Pros

• The client is very thankful for the ladies.
• The staff consistently goes above and beyond for the client.
• Mrs. Kelly is the primary caregiver and is praised for being attentive and kind.
• Mrs. Kelly is highly skilled and caring in her work.
• The client rates the service as a perfect 10/10.

Cons

• They aren't consistent.
• They tell her grandmother they will bring her the supplies she needs, but never bring them.
• They should be more organized and better at staying on top of patient requests.

Review

I don't usually step into the world of reviews, but I feel compelled to share the experience I've had with these ladies. From the moment they stepped in, it's clear that their priority is the people they care for. The energy in the room is one of genuine appreciation for those who are entrusted with another's well-being. They approach every interaction with warmth, patience, and a level of dedication that makes a real difference in daily life. It's not just about doing tasks; it's about making someone feel seen, supported, and valued. For anyone who worries that help might be bland or impersonal, this team consistently proves otherwise with their thoughtful, client-centered approach.

Among the many caregivers, Mrs Kelly has become the primary figure in my day-to-day care. She has a way of blending competence with compassion that feels both reassuring and uplifting. She's not only skilled at her job, but she's attentive in the small details - anticipating needs before they're voiced and taking the time to explain things clearly when something unfamiliar comes up. Her kindness shines in the way she speaks, the calm tone she uses, and the steady presence she brings to each visit. Because of her, the care I receive feels personal and reliable, earning her a well-deserved 10/10 in my book.

What stands out across the entire team is a shared commitment to going above and beyond for the client. It's noticeable in the little things - a flexible approach to scheduling, the extra moments spent ensuring comfort, and the willingness to adjust plans to fit what matters most to the person receiving care. Each member seems to carry that same spirit, and that collective effort creates an atmosphere of trust and respect. When care feels like a collaboration rather than a series of checklists, it's easier to breathe, to feel safe, and to focus on the small comforts that make the day more livable.

That said, there are moments that don't quite meet the standard you'd hope for from such a team. They aren't consistently organized, and there's a troubling habit of telling my grandmother they will bring supplies she needs - and then not delivering. It's not that the intent isn't good; the intent remains kind and generous. The inconsistency, however, can create real frustration and a sense of letdown. When promises aren't followed through, even the friendliest faces can't fully disguise the impact on daily life. The inconsistency undermines the trust that's so essential in any caregiving relationship.

The people behind the care are always kind, and that kindness matters a great deal. They treat my grandmother with respect and warmth, making her feel comfortable and valued. The problem isn't the demeanor or the willingness to help; it's the gap between what's promised and what actually happens. This disconnect can leave everyone involved feeling a little strained, especially when important supplies are involved. A reliable system for staying on top of patient requests could turn good care into truly outstanding care, ensuring that kindness is matched by dependable follow-through.

A few practical steps could help bridge that gap without sacrificing the strengths that already exist. First, implementing a simple, shared tracker for supplies and requests could keep everyone aligned - a place where staff can log what's been promised and what's left to deliver. Regular check-ins with the family about the status of those requests would also curb miscommunications. Clear accountability, perhaps with a designated point person for supply coordination, would help ensure that good intentions translate into timely actions. With these enhancements, the care team could preserve the personal touch while strengthening the reliability that families rely on.

In the end, the generosity and dedication of this team - especially Mrs Kelly - shine through in a way that's hard to overlook. The care is deeply humane, and the moments of genuine attention make a meaningful difference every day. While there's room for improvement in consistency and follow-through, the overall experience remains positive and hopeful. It's clear that the caregivers care deeply about the people they serve, and with a few practical adjustments, they can elevate their already strong foundation into an enduring standard of excellence.

Located in Fayette, Alabama, this area offers convenient access to transportation with Richard Arthur Field Airport nearby. Residents can easily access pharmacies such as Bolling Pharmacy for their medication needs. There are several places of worship within close proximity including Church of God and First Baptist Church for spiritual fulfillment. The city's park and recreation facilities provide opportunities for outdoor activities, while a variety of restaurants like Backyard Steaks and Fish offer dining options. Health care services are easily accessible with Dch Healthcare Authority and Fayette County Hospital & Nursing Home located nearby. With a mix of amenities and services tailored for seniors, this area in Fayette provides a comfortable and convenient living environment.

Transportation

• Richard Arthur Field Airport (0.1 miles)
• Ryder (17 miles)

Pharmacies

• Bolling Pharmacy (0.1 miles)
• Berry Discount Apothecary (13.2 miles)
• Joe Golden Drug Medical Center (16.7 miles)
• Durham Pharmacy-Curbside Pick Up Available (16.9 miles)
• Durham's Pharmacy Floral & Gifts (17 miles)
• Corbett's Pharmacy (17.1 miles)
• Fred's (17.1 miles)

Places of Worship

• Church of God (0.1 miles)
• Cross View Community Church (0.1 miles)
• First Baptist Church (0.3 miles)
• St James CME Church (0.3 miles)
• Forged Ministries Fayette (0.3 miles)
• Southern Baptist Convention (0.5 miles)
• McConnell Chapel Ame Zion (0.6 miles)

Parks

• City-Fayette Park & Recreation (0.2 miles)
• Estes Hudson Stadium (17.5 miles)
• Winfield City Park (17.8 miles)

Restaurants

• Backyard Steaks and Fish (0.3 miles)
• Charles' Cafeteria & Grill (0.3 miles)
• Cruise-In (0.5 miles)
• China Dragon (1 miles)
• Jack's (1.5 miles)
• McDonald's (1.5 miles)
• Taco Bell (1.6 miles)

Hospitals

• Dch Healthcare Authority (1.8 miles)
• Fayette County Hospital & Nursing Home (1.8 miles)
• MRI Center of Northwest Al (17.1 miles)
• Northwest Medical Center (17.1 miles)
• Global Medical (17.8 miles)

Physicians

• Yerby Fred MD (1.8 miles)
• Perry Bruce A OD (1.8 miles)
• Northwest Regional Cancer Center (17.2 miles)
• Winfield Internal Medicine (17.3 miles)

Theaters

• The Pastime Theatre (17 miles)

Cafes

• Ellie Mae's Cafe (17.6 miles)