Oakbridge Terrace Assisted Living Residence At Westminster Village

Pros

• The location, facilities, and homes at Westminster Village are impressive, and interactions with knowledgeable staff leave a positive impression.
• Residents appreciate the friendly atmosphere and amenities such as the library, craft room, art room, and on-site hair salon.
• Visitors have found the dining options to be very good, with gourmet food served in a pleasant dining environment.
• The community is kept clean and offers many activities for residents to enjoy.
• Staff members who are kind and caring create a supportive environment for residents and guests.
• The facility features various amenities like a clubhouse, gym, swimming pool with accessibility options, and walking trails that enhance residents' quality of life.

Cons

• The contract at Westminster Village contains numerous loopholes that could allow the facility to evict residents if they run out of money, despite assurances otherwise.
• Communication with family members is inadequate, and administrative staff often seem uninformed about policies and procedures.
• The facility's cognitive tests are not effectively administered, as evidenced by residents being encouraged to sign contracts after failing them.
• The cleaning service in skilled nursing lacks effectiveness, as rooms remain cluttered with trash and leftover items.
• Residents in skilled nursing frequently face long waits for essential services like showers and adequate care for their needs.
• There are complaints about a lack of personal attention from some nursing staff, who appear more focused on completing tasks rather than addressing individual patient needs.
• The atmosphere in the skilled nursing facility feels institutional rather than home-like, exacerbated by constant alarms and clutter in hallways.
• Getting final billing and settlement from the facility can be frustratingly slow and unresponsive.
• While amenities exist, there is a significant disparity between the quality of independent living versus skilled nursing accommodations.
• Staff dissatisfaction seems prevalent, which may negatively impact resident care and overall quality of service.

Review

Review of Westminster Village: A Double-Edged Sword

Westminster Village, a retirement community that has been in operation since 1984, has garnered a mixed bag of reviews from residents and their families. With its focus on independent living, the facility boasts newly refurbished homes and a range of amenities designed to enhance the quality of life for its residents. During visits, many individuals have noted the attentive staff, excellent dining options, and various recreational facilities available to residents, such as a clubhouse, swimming pool with a lift chair for those with mobility issues, walking trails, and exercise areas. The facility is gated, which adds an additional layer of security and comfort for both residents and their families.

However, despite these appealing features, concerns have surfaced regarding the management practices at Westminster Village. Families have reported significant challenges when it comes to communication with administrative staff. There are alarming reports of mismanagement where critical information often goes uncommunicated or overlooked altogether. This lack of effective communication can foster feelings of unease among family members regarding their loved ones' safety and well-being within the community. Residents have expressed frustration about how misinformation about policies can lead to disarray in caregiving practices.

Another essential aspect of Westminster Village's appeal is its financial commitment to residents who may find themselves running out of funds while living there. Initially portrayed as an attractive feature—whereby no resident would be kicked out if they exhausted their finances—the reality diverges significantly upon closer examination. The intricate 50-page contract contains multiple loopholes that could potentially allow the facility to dismiss this pledge if they deem that someone's spending habits were imprudent. Moreover, potential residents face steep initial investments for their apartments; one reviewer mentioned paying $189,000 alongside an annual rent exceeding $36,000 for less than 700 square feet.

One common concern highlighted by reviewers pertains to the quality of care provided at Willowbrooke Court—the skilled nursing arm associated with Westminster Village—that experiences noticeable shortcomings relative to expectations set by marketing materials promoting high-quality service. While some nurses display genuine compassion and diligence in patient care during rehabilitation efforts, others seem disengaged or indifferent towards their responsibilities. Reports detail instances where patients either failed short on personal hygiene needs or did not receive adequate attention unless under direct observation by family members—a stark contrast to what one might hope for in premium long-term care settings.

The physical environment within the nursing facility also leaves much room for improvement; hallways cluttered with equipment detract from any "home-like" atmosphere intended for visitors or residents alike. In addition to discomfort stemming from cramped quarters during visits due to room sizes inadequately accommodating more than two people at once (adding insult along several axes), interviewees described ongoing background noise generated mainly by medical alarms going off frequently—not only distracting but also indicative of an institutional setting rather than fostering peace.

In summary, while Westminster Village offers impressive amenities and environments catering primarily towards independent living seniors—and many attest positively regarding resident relations—they are faced with significant underlying concerns around management practices tied intrinsically into contractual commitments made upon entry into residence arrangements therein. For prospective inhabitants searching for continuity between budgetary sustainability versus required levels/property standards delivered through healthcare protocols concerning memory care issues particularly—careful deliberation coupled with steadfast legal guidance remains paramount before signing away respective savings or assets onto this institution amidst redefining definitions surrounding comfortability within elder communities across our modern society today!

This area of Spanish Fort, Alabama offers a convenient and diverse array of amenities for those considering senior living. With cafes such as Pj's Coffee and East Shore Cafe nearby, you can easily enjoy a cup of coffee or a meal with friends. There are also several pharmacies in close proximity, including Walgreens and CVS Pharmacy, ensuring easy access to medication and healthcare needs. For dining options, there are restaurants like Oishi Japanese Sushi Bar & Grill and O'Charley's Restaurant + Bar within a short distance. In terms of healthcare services, there are reputable hospitals like Infirmary Health System and specialized clinics such as Pulmonary Associates nearby for your medical needs. Additionally, places of worship like City Hope Church and Providence United Methodist Church provide spiritual support. The area also offers entertainment options such as the Spanish Fort PREMIERE 14 Eastern Shore theater and the scenic Blakeley State Park for leisurely outdoor activities. Overall, this neighborhood in Spanish Fort provides a well-rounded environment with convenience and accessibility for seniors looking to settle down in a vibrant community.

Cafes

• Pj's Coffee (0.3 miles)
• Starbucks (3.3 miles)
• East Shore Cafe (4.9 miles)
• Mo'Bay Beignet Co. (8.4 miles)
• Nova Espresso (8.5 miles)
• The Coffee Loft (9.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rx Advantage (1.1 miles)
• Walgreens (3.2 miles)
• Api Solutions (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.6 miles)
• Hemacare Plus (4.9 miles)

Restaurants

• Oishi Japanese Sushi Bar & Grill (0.7 miles)
• Taco Mama - Daphne (1 miles)
• Arby's (1 miles)
• O'Charley's Restaurant + Bar (1.1 miles)
• Foosackly's (1.4 miles)
• McDonald's (1.5 miles)
• Zaxby's (1.6 miles)

Hospitals

• Infirmary Health System (1 miles)

Physicians

• Pulmonary Associates (1 miles)
• Nautilus Hearing (1.5 miles)
• Pediatrics by the Bay (2.1 miles)
• Southern Cancer Center (2.6 miles)
• Asthma & Allergy Institute (2.6 miles)
• Dr Dan Matthews, Alabama Orthopaedic Sports Medicine (2.6 miles)
• Restoration Health (2.7 miles)

Places of Worship

• City Hope Church (3.4 miles)
• Providence United Methodist Church (4 miles)
• Southern Baptist Convention (4.2 miles)

Theaters

• Spanish Fort PREMIERE 14 Eastern Shore (3.5 miles)

Parks

• Blakeley State Park (4.2 miles)